I played two consecutive codes with free spins ...
Please wait for a site operator to respond.
You are now chatting with 'Daniel'
Daniel: Hello and Welcome to our Live Chat service. How may I help you?
roberto : Hello Daniel, I would like information, please, I had a withdrawal in pending, xxxxx transaction, now I checked my statement and I noticed that "admin " has intervened and made a correction, I know if my withdrawal is approved or whether Is there a problem?
roberto: thank you
Daniel: Would you mind waiting one moment while I access that information for you ? I appreciate your patience .
Daniel: How much was the cash-in for ?
roberto: 102$ , please
roberto : via Neteller
roberto: Daniel you're always online?
Daniel: Thank you for your patience Roberto
Daniel: Your cash-in has been voided
roberto : ok
Daniel: This is due to the fact that you did not make a deposit on the day you claimed the free spins which was after the 20th
Daniel: In order to have qualified you needed for the offer you must have made a deposit on that day
Daniel: Is there anything else we can assist you with?
roberto : and where are these rules written?
Daniel: You can read the terms and conditions on our website which is http://www.betvillafortuna.com/en/terms_promotional
Daniel: You will find it on the 7 which is ..
Daniel: Each player may only partake in one bonus-promotion per deposit. If a player receives more than one bonus-promotion per specific deposit, any winnings will be VOID.
Roberto : ok Daniel
Daniel: It has been a pleasure assisting you. Have a fantastic day!
roberto : read the rules and make it known to all my friends from the forum "Latest Casino Bonuses
", so that everyone knows and there are no other mistakes.
roberto : thank you
Daniel: My pleasure Roberto
Daniel: Have a fantastic day
Roberto : bye bye
Daniel: Bye bye