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Author Topic: Silver Oak Casino - No Aussies?  (Read 3093 times)
Tazzie View Public Profile
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« on: June 09, 2009, 12:01:03 AM »

Hi "LCB" ADMIN!
Just read ur post about "Silver Oaks" n "Planet7"....that would be gr8 ty....I'll check back.. Grin
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« Reply #1 on: June 09, 2009, 12:51:52 AM »

Hey Tazzie, I was told in should be fixed in a few hours days ago... any luck now?
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Tazzie View Public Profile
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« Reply #2 on: June 09, 2009, 02:07:25 AM »


ADMIN????HELP PLZZZZZ>>>

Tried Silver Oaks Casino L/H (used b4 d/l) and NO AUSTRALIA!!! AGAIN..another one without it saying on site.....
Pfffft
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« Reply #3 on: June 09, 2009, 09:39:00 AM »

Let's see if I can't get the casino support to apear on the forums and see if we can't work this out.
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AlexAR
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« Reply #4 on: June 09, 2009, 12:04:28 PM »

Hello Everybody, my name is Sebastien Seedorf, im the Affiliate Manager for the mentioned casinos in this thread.

Are you guys having the chance to create the account in the software, or is just not giving you the chance to deposit?

So far we have no mention of bannings in our casinos to Australian players, i would like to get your usernames (in the case you were able to create an account)to see if theres any restrictions in the accounts your are opening.

That will help me to check in the system why we are having this kind of issue with you guys.

thanks!
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Jimbeaux View Public Profile
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« Reply #5 on: June 09, 2009, 10:25:43 PM »

Alex, welcome to the board and thanks for looking into this...

Hey all you Aussies who have been feeling left out, give the man some feedback. if your unable to register because of location, that is important info for him so he can help out.
If you were able to create a log in hit him with your user id so he can check into why the chips/promos and deposits dont seem to be working for you.

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ethereal View Public Profile
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« Reply #6 on: June 10, 2009, 04:46:53 AM »

I am from Australia, and all these casinos silver oak, cleopatras, planet7 simply will not let me register an account
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Tazzie View Public Profile
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« Reply #7 on: June 10, 2009, 09:54:41 PM »



Hi Alex,

Gee..It's gr8 to see a REP from a Casino in question come here and try to help! EXCELLENT! Yep,Im an Aussie and like ETHERAL cannot open accounts at those casinos due to the fact im AUSTRALIAN? Sorry I cant give you and ACC ID# but I cant get that far..lol...Would be nice to play at but and anything u can do to fix this would be fab!

CHEERS   Grin
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casn00b View Public Profile
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« Reply #8 on: June 13, 2009, 07:34:50 AM »

Same here upon creating an account you get the message cannot login please contact support.

Was told by live support no Australian players and I even tried Catseye 5 minutes ago and the same thing.

The software allows you to input all your details to create an account but when you click create you get the login message. When I went to love support they said no such username was created and that my country is the reason why I am not allowed to play.
« Last Edit: June 13, 2009, 07:36:57 AM by casn00b » Logged
ethereal View Public Profile
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« Reply #9 on: June 13, 2009, 10:03:34 PM »

Any updates on this? I would really like to try these casinos out if this is a fixable problem!
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Male Zuga View Public Profile
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« Reply #10 on: June 14, 2009, 03:22:24 PM »

PM and email sent to AlexAR, hope he ll show up soon...
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"All it takes for evil to prevail is for good people to do nothing "
Nicholas View Public Profile
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« Reply #11 on: June 15, 2009, 11:28:38 AM »

I am really sorry about this issue. We are trying to get this resolved as we speak. We have spoken with RTG about getting an old block on Australian players removed from our casinos, and they are in the process of doing this. We have no intentions of not allowing Australian players play at our casinos and are very sorry for any inconvenience this is causing any of you at this time. Know that we are trying to get this issue resolved as quickly as possible and that you all will be allowed to play soon.
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Tazzie View Public Profile
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« Reply #12 on: June 21, 2009, 11:34:54 PM »

Hi Jimbeaux,
Doing FAB job by the way! Congrats on Promotion..u deserve it!
Now business..lol...has rep.from Planet7/CatsEye/Silver Oak replied yet please?? Cannot find anything?
Cheers
Itchy2PlayAussie!
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Male Zuga View Public Profile
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« Reply #13 on: June 22, 2009, 02:41:58 AM »

Tazzie read the previous post.

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Tazzie View Public Profile
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« Reply #14 on: June 22, 2009, 04:29:01 AM »

HI Zuga,
Yep..saw that ty...Just thinking does it take 7 days??? Thought he might've came back with up-date.
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