Silver Oak Casino

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Last post made 14 years ago by Jimbeaux
Tazzie
  • Started by
  • Tazzie
  • Australia Full Member 113
  • last active 7 years ago

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  • Hi "LCB" ADMIN!
    Just read ur post about "Silver Oaks" n "Planet7"....that would be gr8 ty....I'll check back.. grin

  • Hey Tazzie, I was told in should be fixed in a few hours days ago... any luck now?


  • ADMIN????HELP PLZZZZZ>>>

    Tried Silver Oaks Casino L/H (used b4 d/l) and NO my country again!!! AGAIN..another one without it saying on site.....
    Pfffft

  • Let's see if I can't get the casino support to apear on the forums and see if we can't work this out.

  • Alex, welcome to the board and thanks for looking into this...

    Hey all you who have been feeling left out, give the man some feedback. if your unable to register because of location, that is important info for him so he can help out.
    If you were able to create a log in hit him with your user id so he can check into why the chips/promos and deposits dont seem to be working for you.

  • All these casinos silver oak, cleopatras, planet7 simply will not let me register an account



  • Hi Alex,

    Gee..It's gr8 to see a REP from a Casino in question come here and try to help! EXCELLENT! Yep,I like ETHERAL cannot open accounts? Sorry I cant give you and ACC ID# but I cant get that far..lol...Would be nice to play at but and anything u can do to fix this would be fab!

    CHEERS  grin

  • Same here upon creating an account you get the message cannot login please contact support.

    Was told by live support no players from my country and I even tried Catseye 5 minutes ago and the same thing.

    The software allows you to input all your details to create an account but when you click create you get the login message. When I went to love support they said no such username was created and that my country is the reason why I am not allowed to play.

  • Any updates on this? I would really like to try these casinos out if this is a fixable problem!

  • PM and email sent to AlexAR, hope he ll show up soon...

  • I am really sorry about this issue. We are trying to get this resolved as we speak. We have spoken with RTG about getting an old block removed from our casinos, and they are in the process of doing this. We have no intentions of not allowing players play at our casinos and are very sorry for any inconvenience this is causing any of you at this time. Know that we are trying to get this issue resolved as quickly as possible and that you all will be allowed to play soon.

  • Hi Jimbeaux,
    Doing FAB job by the way! Congrats on Promotion..u deserve it!
    Now business..lol...has rep.from Planet7/CatsEye/Silver Oak replied yet please?? Cannot find anything?
    Cheers

  • Tazzie read the previous post.

  • HI Zuga,
    Yep..saw that ty...Just thinking does it take 7 days??? Thought he might've came back with up-date.

  • I guess this is the kind of issue that's going to take some time to be resolved...

  • I’m glad to inform you that the problem has been solved and that players are free to sign up to Silveroak casino. If  for any reason you encounter any issues please go ahead and post it here and will get back to you with a quick response. Feel free to sign up to our casinos, have fun and start winning..   

    Thanks

  • OMG!!!!IM SOOOOO MADDD!!!!
    Downloaded Planet7 registered but wouldnt let me log in! Went to Live Help and here is the response:-HEAD's UP ZUGA...LOOK WHAT HE SAY"S ABOUT YOU!

    site operator will be with you momentarily. Please be reminded, in order to ensure your future deposits and withdrawals are processed efficiently, it is very important to verify that we have your current personal information updated in our system along with any documentation necessary for withdrawals. Thank you for your cooperation.
    Thank you for using our LiveChat Service. This is 'Alex'. How can I help you?
    Alex: Hi
    Ruth: Hi Alex, Just d/l your software and filled registration out but it says Im not allowed to log in?
    Alex: Sorry but we don't allow players from yourscountry.
    Ruth: Your Manager has been in contact with LCB and said YESTERDAY that ALL players from your country are welcome??
    Alex: I'm sorry LBC?
    Ruth: Latest Casino Bonuses Forum
    Alex: Which manager? I don't think we would ever say that.
    Alex: That site is a forum site
    Ruth: LCB sry
    Alex: Those sies are not related to us and uses our name with out permission
    Alex: *Sites
    Ruth: Excuse me??? I think you might want to check on that plz?
    Alex: Sorry but there's nothing to check what I told is right.
    Alex: I wish you could play but your country can't.
    Alex: You just saw it by trying to log in.

  • Hi Tazzie.
    If you will look up at the title of the thread you will see that Nicholas represents Silver Oak casino and he stated he fixed things at Silver Oak.

    It does not say Planet7, and even though they are sisters does not mean what one does to make things good for you that the other will as well.

    As for Zuga's work to get this matter addressed I think he did a great job in getting Nicholas here in the first place, to show him the interest from our members in playing at their casino and getting it corrected.

    You may also find that the rule is still in effect at the other 7 Sisters... but for now, it looks like Silver Oak can and will allow you to register and play with them.

  • shocked shocked shocked shocked shocked shocked shocked huh huh huh huh

    Hi Jimbeaux,
    I dont know how you read into it that I was having a go at Zuga???? I told Zuga heads-up! on the fact that LCB DID NOT HAVE PERMISSION TO RUN ANY OF THEIR SITES!as stated in casino L/H??And yes the rep did say Oaks Casino BUT he did also say QUOTE" at ALL of our CASINO'S"
    Dont particulary like to be blasted for comments I didnt make....I think the L/H chat says it all
  • Morning Tazzie, (yeah, 6 am here)

    First, sorry if the earlier post came off as a blast. One problem with online is that nuances are hard to interpret and misreadings can be the norm.

    At the beginning of the thread we had an "Alex" who was purported to be the manager from Silver Oak casino address the issue first. He made a point to inform us he represented "the casino titled in this thread". Couple of posts later Nicholas showed up and took over. In his first thread he does use the terms "our casinos" and an empirical "we" as he discusses the problem, but in his second post he only refers to Silver Oak casino which was what I was pointing out.

    As for the blast at Zuga, I am just as guilty of reading more into a post than what is there as well. On rereading your post, in the light of your response about intending just a heads up, I saw it more as the warning you intended than my first impression.

    On the same note Alex in live chat was also correct in that LCB does not represent Silver Oak and "if" we were to be claiming to, it would be without their permission.

    When people talk in person there are a thousand little clues in body language, facial expression and tone that leave little doubt as to the meaning and tone of any statement. In text alone, these nuances can be overlooked and subject to misinterpretation.

    On the bright side... It looks like you should be able to register at Silver Oak.

    Maybe Nicholas can pass on the "fix" he used to his sister casinos and make it a universal thing.

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