Planet Casino Info

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Last post made 11 years ago by Cat50
mchavez3
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  • mchavez3
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  • i downloaded this new casino and now i have some trojan firewall  virus on my computer, so please be carefull downloading it

  • Yea my security firewall stuff won't let me download it either... at least I'm not alone wink

  • I had to sign on the internet without any add ons then went to site and was able to download with no problems .maybe it will work for you ....good luck !

  • I downloaded it without a peep from my security software.... but the add-on thing may be part of it as I don't usually run any add-ons.


    katt

  • I had no problems, no alarms, no threats.. also had fun with the 10 free.. thank you for that cheesy

  • when I made my deposit by visa gift card after having so much trouble elsewhere it went thru but not before it said 'soc security number will improve security of transaction' and I gave it to them. Do you guys think this is strange?  I feel really nervous about it ,  thank you

  • sad  I had the same experience and gave mine too and feel kind of nervous also. I've never had any casino ask for this before. Strange, huh?
  • thank you,  i asked customer service and the man said it was safe and the accounting department had it. He also said i could have put all zeros instead.  Next time I don't think I will be so quick to put such personal info out

  • NEVER EVER GIVE OUT YOUR SOCIAL SECURITY NUMBER TO ANYONE. With that info the possibilities are endless for what a scamming person can do and will do!
  • thanks chantellee!  I wonder if there's anyway to check on these people at this casino and if they are legit or not?  ugggh!  Now I feel downright sick            thanks again

  • I AGREE!!!!    NEVER NEVER NEVER  ONCE THAT SS # IS OUT THERE,  YOU NEVER KNOW!!!  BEST THING I EVER DID WAS GET ID PROTECT PLAN THRU MY BANK, ONLY COSTS ABOUT 8.00 AMONTH, AND THEY CALL ANY AND EVERY TIME A NEW ACCOUNT, OR LOAN OR ANYTHING OUT OF THE ORDINARY HAPPENS AND IF REQUESTED, THEY WILL CALL EVERY THIRTY DAYS JUST TO MAKE YOU FEEL SAFE.  BELIEVE ME, ID THEFT IS NO EASY THING TO FIX.  DONT MEAN TO SCARE U BUT CAREFUL

  • hysterical  Oh man! I feel sick too after reading the advice from the smart gamblers in the room...

    Maybe we had better join one of those services that notifies you if something changes on your credit report. I've never had it done to me personally (knock on wood) but I've known others who have and it devastated their lives and they NEVER were able to fix what those ___holes did to their credit 100%. Thinking back about it, I just really wanted to play and in order for them to complete the transaction (or so it seemed) I needed to put my SS in that blank box. Damn! I wish I would have known to put zeros in there. I hope my stupidity can teach others to put zeros instead of their real SS #.
  • DONT FEEL SO BAD, ITS JUST THE WAY THINGS ARE NOW..SHIT, THE LATEST THING I SAW ON THE NEWS WAS SOME KIND OF A SCANNER THAT ANY ONE WHO JUST HAPPENS TO BE PASSING BY YOU JUST NEEDS TO POINT IT AT YOUR PURSE OR POCKET WHERE A MAN MIGHT HAVE HIS WALLET, AND IN ANINSTANT THEY HAVE YOUR CREDIT CARD ACCT # AND BANK ACCT #  ITS PRETTY F*%#*ED UP exclamation!!  ANYWAY, I WENT THROUGH THE ID THEFT SHIT A FEW YEARS BACK, I WAS LUCKY ENOUGH TO HAVE BEEN AT THE BANK FOR ALONG TIME, SO THEY REALLY WORKED WITH ME TO STOP AND CORRECT EVERYTHING,  PLUS THE ASS THAT DID IT, PRINTED OUT HIS OWN CHECKS WITH MY NAME AND ACCT AND STARTED HITTING THE EXPENSIVE RESTAURANTS 3 OR 4 TIME AWEEK (  THE SAME RESTAURANTS )  AND SINCE I WAS A BARTENDER AT THE TIME,  I KNEW ALOT OF RESTAURANT PEOPLE, SO THAT HELPED TOO, PLUS THESE TWO MORONS WERE DOING ALL THERE SPENDING IN THE SAME TOWN.  I WAS PRETTY LUCKY  IM SURE YOU ARE FINE, BUT FOR ME I ALREADY HAVE LIMITED TRUST IN ONLINE GAMBLING  GOODLUCK THOUGH

  • Sounds like good advice boston... better safe than sorry...

    Could you please not type in all caps though? It is the equivalent of shouting in type.

    Thanks,

    katt

  • Helo im new person on this forum my english is bad  . Im wona ask  somone    a little advice. Im  registered in this new Beton software casino Planet casino . use free bonus and  after finish wager win  a little  - rulez say  player  using free bonus can withdrawal 100-300 $/e  - they send me informations i must send copy documents  - Im now thats normal in  all casino when  player do  first withdrawal  , but Im undesrtand scan copy id, fax bling for last 3 months  - but  if im  make withdrawal  using Money bookers  so  is a little strange  they  wont olso  "Front and Back copies of your credit card (for your security, please block out the CVC number ie. the last three digits on the back of your card). You can also block out the middle 8 digits of your credit card, for security purposes - provided the first and last 4 digits are clearly visible . Please ensure your signature is visible on your credit card."    Thats  normal?  usually if player    dont make withdrawal with  credit card  not must send  copy credit cards ? so if im    do my withdrawal with options money bookers then  why  casino wont my copy credit cards... Im ask becose see a little warning post  and dont  know  what i must do send  all documents olso copy credit cards  ?-  what do you thinks  this place is safe?  or no  thanks for answer and sorry for my bad english 

  • yes it is normal for some casinos to ask for front and back copys of the credit or debit card u used to deposit with, so dont worry about that

    im not familiar with this casino, i havent signed up to this 1 because people have said they have got a virus, so i will leave it and see what others say too,

    adn welcome to the forum FAZ|||1 and gl, hope u can withdraw ok from it and let us know in this thread

    LuckyRJ


  • Helo im new person on this forum my english is bad  . Im wona ask  somone    a little advice. Im  registered in this new Beton software casino Planet casino . use free bonus and  after finish wager win  a little  - rulez say  player  using free bonus can withdrawal 100-300 $/e  - they send me informations i must send copy documents  - Im now thats normal in  all casino when  player do  first withdrawal  , but Im undesrtand scan copy id, fax bling for last 3 months  - but  if im  make withdrawal  using Money bookers  so  is a little strange  they  wont olso  "Front and Back copies of your credit card (for your security, please block out the CVC number ie. the last three digits on the back of your card). You can also block out the middle 8 digits of your credit card, for security purposes - provided the first and last 4 digits are clearly visible . Please ensure your signature is visible on your credit card."    Thats  normal?  usually if player    dont make withdrawal with  credit card  not must send  copy credit cards ? so if im    do my withdrawal with options money bookers then  why  casino wont my copy credit cards... Im ask becose see a little warning post  and dont  know  what i must do send  all documents olso copy credit cards  ?-  what do you thinks  this place is safe?  or no  thanks for answer and sorry for my bad english 


    I have had this happen before... no credit card used and they want a copy. I have in those instances told them that I have not used a credit card at their casino and am not supplying copies and it has been fine with them. I would try telling them that first as they don't need a copy of any card not used at their site. After all we use online wallets and services like moneybookers so we don't have to give out our card numbers all over the net. Hope this helps. 

    katt
  • Split from ND offer

  • There is no virus in the casino. Its the type of software that sets off a security alert in some virus protection programs. The same thing was being said when Grand Eagle first came out.

  • None warnings here either, same thing as every rtg got a buildin "trojan" that collects some kinda info not sure what and if u read the faq/terms on there webpages its listed also.

  • Im have  big problem with withdrawal from this place    Im  play with alot casinos from long time  im know  how this work  , im oslo afiliate partner a lots  brands    -  Im registered use free code  and    win    and  they try tell my  - "Dear Robert

    Our risk management department has
    audited your account following your withdrawal and has found it is connected
    to other players.

    As a result your withdrawal has been cancelled and will not be paid.

    Please note that our terms and conditions state that all promotions are
    available only once per person, e-mail address, credit card number, and
    environments where computers are shared (university, school, public library,
    workplace, etc).

    The terms and conditions also warn that actions will be taken against
    promotion abusers which will result in the  immediate deactivation of the
    account.

    We hope that you understand that it is in our
    interest to protect our operation.

    Regards,

    Planet Casino

    This is of corse NOT TRUE  im normal player created one accont  use bonus code and win.  olso im use my acconts only in my  home in my computers and not possible to anyone others play . They try cheting me and no Pay  im Sad    This is not fair

  • Hello this casino is BIG JOKE.

    I win 300 €. I sent my documents (back, front) . Next day login this casino and i have blocked account. I get email:

    Dear Michal

    Our risk management department has
    audited your account following your withdrawal and has found it is connected to other players.

    As a result your withdrawal has been cancelled and will not be paid.

    Please note that our terms and conditions state that all promotions are available only once per person, e-mail address, credit card number, and environments where computers are shared (university, school, public library, workplace, etc).

    The terms and conditions also warn that actions will be taken against promotion abusers which will result in the  immediate deactivation of the account.

    We hope that you understand that it is in our
    interest to protect our operation.

    Regards,

    Planet Casino.

    I have only ONE account this casino. (Sorry my english is no good)
    Please help. 300 € to a lot of money for Christmas.

    I greet you all. Michal

  • Wow !
              FAZIII1 ,I do not blame you for being so upset ! What a real let down. I was just about to make a deposit in this casino until I read your post .Hopefully somebody here in the forum can get you some help with this .Planet Casino is part of the Bet on soft group isnt it ? Grand Eagle,Teasure mile,Wiz Bet,Lucky Creek,Mandarine Palace..are sister sites to Planet Casino...I think Im going to hold off on depoditing with the whole group for awhile ,and I have deposited in every one of those casino's.
                                                                    frown

  • Hello this casino is BIG JOKE.

    I win 300 €. I sent my documents (back, front) . Next day login this casino and i have blocked account. I get email:

    Dear Michal

    Our risk management department has
    audited your account following your withdrawal and has found it is connected to other players.

    As a result your withdrawal has been cancelled and will not be paid.

    Please note that our terms and conditions state that all promotions are available only once per person, e-mail address, credit card number, and environments where computers are shared (university, school, public library, workplace, etc).

    The terms and conditions also warn that actions will be taken against promotion abusers which will result in the  immediate deactivation of the account.

    We hope that you understand that it is in our
    interest to protect our operation.

    Regards,

    Planet Casino.

    I have only ONE account this casino. (Sorry my english is no good)
    Please help. 300 € to a lot of money for Christmas.

    I greet you all. Michal

  • How odd that both FAZIII1 and kkkc12 BOTH got the same letter for the same reasons... sounds pretty hinky to me.


    katt

  • this is polish forum:

    Link Removed

    Link Removed

    This casino is fake. please look my emails

  • Old image link removed

  • This casino (Planet Casino) Probably isint part of group Grand Eagle,Teasure mile,Wiz Bet,Lucky Creek,- Mandarine Palace - probably work Alone but im not sure.  im see in other gambling forum  a lot person  complains of the same false allegations -    A lot people win using free codes and  now casino have one answer  - Multiacconts  bonus abuse and no pay( same charges for all players}--  im read post in one  gambling forum abaut person who recived withdrawal  300 e  - but this person decided do redeposit 300 e and get 100% bonus - after finish wager  make withdrawal 6000 $ and accont olso banned -
    It is terrible how this casino steals money ...  We can do somthing to get money? or    only can read answer  from planet  casino support -- Decision is finnaly you not get  payments 

  • I connect to The mandarin palace casino (bet-on-soft)


    Please wait for a site operator to respond.

    Neil: Welcome to the casino! How may I assist you today?

    you: hello smiley

    you: PlanetCasino is your casino partners?

    you: group?

    Neil: Hi

    Neil: No they are not.

    you: thanks



    you: thanks

  • Why admin deleted Warning Posts   abaut this place   Im write informations  abaut roqe practice - becose other player must   know  - dont do deposit in Planet casino becose they dont pay  money . and olso think  mayby somone  help with this situations -  So i dont uderstand why       my posts was delated .   can somone explain  why true warning post abaut roqe practice this new  bet on soft casino was delated?

    First post look nice  free money in new casino - but  they dont pay winnigs so if you win    you dont  get money from this place.

  • Casino blocked my account. I have only one account. Polish forum for this problem is described: Link Removed
    and here I heard that you can help, but my english is no good.

    example: user xedor, win 300 and withdrawal 300. Next redeposit 150 and used bonus code 100% for deposit. won the 6000 and his account has blocked. They gave the same reason.

    deceived the users:

    FAZIII1
    xedor
    waśka

    Link removed

    I said that the bastards are not forgiven. PLANETCASINO BIG THEFT!!

    Please help, my english is no good. PLANETCASINO Added to the Rules that do not accept Polish only yesterday.
    previously there was this entry, and on live chat they said that they accept.

    My login for CasinoPlanet: Moderator
    emails: ashuton107@gmail.com

    FAZIII1, xedor, waśka and me, we have only ONE ACCOUNT

  • ^^ Perhaps because you posted in the wrong area.
    This is for NO Deposit Codes.

    Warnings and such should be written under... Casinos. 

    Posts such as yours (and now mine) frustrate other posters...we think there may be a new code listed instead of chatting.



  • Thats nor problem - they changes rulez  im  have print screan  with all terms and conditions with  the day when im joined to casino and  nothig abaut  no   accepts polish players - im olso  have print screan  with conversations with live supports   and they answer  Polish player are welcome and can use free promotions  so  THIEF  this change  rulez cant help this thief

    And sorry for offtopic -  do you have some place in forum where    we can spek abaut this  bad  situations?
  • As Gabby indicated, you should be posting your, ahem, 'warnings' under the topic 'Casinos.'




  • Thats nor problem - they changes rulez  im  have print screan  with all terms and conditions with  the day when im joined to casino and  nothig abaut  no   accepts polish players - im olso  have print screan  with conversations with live supports   and they answer  Polish player are welcome and can use free promotions  so  THIEF  this change  rulez cant help this thief

    And sorry for offtopic -  do you have some place in forum where    we can spek abaut this  bad  situations?


    Post warnings and gripes about casinos under 'Casinos'.  There is a thread of casinos to avoid.

    I tried to paste it here so you could go right to it but it didn't work.


  • Casino blocked my account. I have only one account. Polish forum for this problem is described: Link Removed

    and here I heard that you can help, but my english is no good.

    example: user xedor, win 300 and withdrawal 300. Next redeposit 150 and used bonus code 100% for deposit. won the 6000 and his account has blocked. They gave the same reason.

    deceived the users:

    FAZIII1
    xedor
    waśka

    Link Removed

    I said that the bastards are not forgiven. PLANETCASINO BIG THEFT!!

    Please help, my english is no good. PLANETCASINO Added to the Rules that do not accept Polish only yesterday.
    previously there was this entry, and on live chat they said that they accept.

    My login for CasinoPlanet: Moderator


    FAZIII1, xedor, waśka and me, we have only ONE ACCOUNT
  • laugh_out_loud      Gabby I remember when i first became a member of this forum and I made alot of mistakes .I was lucky to get help from certain members that was really patient with me like Imagination,Blue, And I love them for that .
                                                      Anyway just wanted to say that ...
                                                                  Thanks !
  • I'm not trying 2 b a smart-a_ _, truly I'm not.  But perhaps it would b helpful if someone spoke Polish since that appears 2 b their 1st language sad

  • kkkc:

    Are you saying you made a deposit and THEN the casino told you they do not take players from Poland?!?

    If so, maybe a moderator here can jump in and see if they can help you.
    Wish I could be more help.

  • kkkc12, I've removed the links you've posted to other forums. Please don't post them again.

    FAZIII1, your posts were not deleted, only moved to the appropriate area. The No Deposit board is for No Deposit Bonuses.

  • On Saturday, commissioned a € 300 withdrawal. On the live chat said that the money will be on Monday. On Monday, I log on to the casino and your account blocked.

    mate forum- xedor deposited 150 € and win 6000 playing BlackJack
    His account also was blocked.
    is not that stealing?

  • funny answer from Planet casino 

    Hello Mr. Peter
    Starting at 17.05 from the Polish enir players can now use the bonus
    that the casino gives players to start. The reasons for the decision
    taken by the casino manager is a violation of the players from the
    Polish regulations established by the Board in the form of massive fraud
    by forging starting bonus. Casino manager to avoid further losses, which
    already amounts to more than 6000 Euro introduced collective
    responsibility for changing the regulations of Poles casino, which has
    prawa.Dodam that three players from the Polish 8 minutes set up 11
    accounts and tried to force a startup bonus.
    We invite you to deposit and use of the great games in our casino. The
    decision to completely exclude the Poles will be made in January 2012.
    Have a nice day
    John Willkinson


    pleased lokked  - this "collective
    responsibility for changing the regulations of Poles casino"      so  in  planet casino if some player do fraud - all player will be frauder    What a funny casino

  • Dear Members,

    This is Marie the casino rep.

    The anti-virus will most likely detect the software as malware since it's quite a new platform and therefore possibly not recognized by the antivirus version you are using.

    I can assure you that Betonsoft software provider would notice that a virus has attacked their system but none of this has been reported.

    Please let me know if you have any further concerns or questions.


    Regards,

    Marie

  • im always in eligable at this casino,just delete them and move on  smiley

  • I waited 20 minutes (actually forgot I requested live chat) no one ever came on..good lord..these places are so bad

  • agreed and like i posted about top game-is there any good betonsoft casinos out there huh sad

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