Online Casino

hi people, just played a no deposit coupon code at vegas strip casino, i used 1 coupon code today and lost, then i used 1 that i came across on here today. i got $50 and the play through was $750, i won $1200   , so i played through the requirements then went to the operator to collect my winnings. heres what happened.
                      Marcello: Welcome. How may I help you today?
dananza: hi, i have just recently downloaded your casino, i have played with a free chip, and was really lucky. i would like to collect my winnings please.
Marcello: let me see, user name please
dananza: dananza
Marcello: full name ?
dananza: daniel allan
Marcello: I am sorry for the delay. I will be right with you.
dananza: no problem
Marcello: what happened was u opened two accounts
Marcello: and redeemed multiple free coupons
Marcello: tis is cxalled bonus abuse
Marcello: it is a violation of casino rules
Marcello: violating casino rules
dananza: i have only used 2 coupons?
Marcello: voids any winnings obtained in this manner
dananza: hello??
dananza: in fact, i am 100% certain, i have never opened an account on here before!! i have used to coupons today, is that casino abuse??
dananza: hello???
        

                   then he had the cheek to not reply to me!!!
anyway i have NEVER used this casino before reguardless of what he says, and i only used 2 coupons on it since i downloaded the casino today. i do not reguard this as abuse!!! i am gonna wait till tomorrow and hopefully i will get a different operator to explain the casino abuse. i would like to know what you guys think!!?? cheers all
p.s hi from the uk.  

If I was you I would call the casino and ask to speak to someone in accounting. If not then speak with the manager. I don't know if it is Mark T. but go over Marcello's head. I know Marcello and he is a pretty nice guy but they are all different and they are all power strugglers. They kill me sometimes.  They try to block you from the managers. Or turn in a complaint to RealTime Gamming. They will look into it and if that don't work then find out who is over them.

Can anyone tell me who is over Realtime Gamming? They have to have someone over them. Alot of these Casino's are crooks. I lost 16,000.00 and they said I played it, without a tower I may add. I have docs to prove it was in the shop. It would be a different IP address if I was on someone elses comp. They said it was mine, impossible. That isn't cool. That was prism/slots! So who is over realtime???

Each Casino has a few managers, one for each shift and then Chris DeAngelio is over all of them. I tried to dispute it but they have more excuse's and reason's to support what ever it is then Jimmy Carter has peanut farms!

thank you 4 the help, i have tried the managers, to no avail never mind, it just tells me never to deposit at that casino thanks 4 your help people

I totally agree with you on that but I also think these rtg casinos are insane. I used to play at  rtg. casinos without deposing so most of time I played with n/d coupons without knowing if I win something from n/d, I wouldn't even have a chance to see any of it... I have won over $20.000 at cool cat and tried to cash out and send them an email that I wanted to withdraw my winning and they returned my email saying that it will be no problem...withdrawal stayed as pending for two months so I had about over 7000 comps tried to converted to $ manger sent me another email saying that if I try to withdraw that comps, they will lock my account?............after that I decided not to play at any rtg casinos except inetbet which I deposit and play which is fair for both I and casino and I never again uses n/o coupon codes at any of these dis honest casinos but I think they really should rename these coupons as fun play only coupons...then people never wonder why they can not cash out their winnings and also they should decline any abusive multiple coupons in the beginning if they are not going to pay. Try to think about it, how all  these casinos can  afford to pay from free chips to so many people so that means that they were never going to pay in the first place...basically it is waste of time to play with free money and argue.