justakiwigirl 
Jr. Member
Posts: 99
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im closing my acct at casino33, been to live chat several times to unlock everytime i go to log back in im locked out, i spent an hour and a half with live chat last night ha waste of internet time  ! they really need to sort out tech problems im here to game not chat! Im pretty sure they'll get you going in no time at Casino33. If you also have an account at Playfair please drop me an email or PM so we can address it. Freddy, Claire, Tracy, Joe, Natalie and myself (Greg) are available for all you guys here at Playfair's Live chat for all your needs, or simply give us a call on one of our 800's. We got great things coming for you all! hey there i have no issue with playfair they are the bomb, it casino33 , i have had hassles with thanks justakiwigirl |
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justakiwigirl
Jr. Member
Posts: 99
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im closing my acct at casino33, been to live chat several times to unlock everytime i go to log back in im locked out, i spent an hour and a half with live chat last night ha waste of internet time ! they really need to sort out tech problems im here to game not chat! I am sorry you got caught up in this. Can you PM me your LoginID and Iwill look into it ? hey casinojack, I did PM you yesterday, my login for casino33 is jode69 |
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casinojack
Full Member
Posts: 206
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im closing my acct at casino33, been to live chat several times to unlock everytime i go to log back in im locked out, i spent an hour and a half with live chat last night ha waste of internet time ! they really need to sort out tech problems im here to game not chat! I am sorry you got caught up in this. Can you PM me your LoginID and Iwill look into it ? hey casinojack, I did PM you yesterday, my login for casino33 is jode69 Lot of confusion here but jode69 was your payfair account...But is back up now! good luck |
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phantom
Full Member
Posts: 116
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i'm a little upset!
I downloaded the faxback form from your website, filled it out and sent it to the # on the form.
when i tried again to make a withdraw( which was a hassle in it self) they told me they haven't received my faxback form.
turns out that the # on your form is WRONG!
I just faxed my personal info to somebody out there! not to happy!
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"A fool and his money are soon parted"
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casinojack
Full Member
Posts: 206
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i'm a little upset!
I downloaded the faxback form from your website, filled it out and sent it to the # on the form.
when i tried again to make a withdraw( which was a hassle in it self) they told me they haven't received my faxback form.
turns out that the # on your form is WRONG!
I just faxed my personal info to somebody out there! not to happy!
Which site? |
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phantom
Full Member
Posts: 116
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casino33
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"A fool and his money are soon parted"
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casinojack
Full Member
Posts: 206
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casino33
Let me look into this for you... |
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xMOONx
Jr. Member
Posts: 52
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I have made (3)--$50.00 deposits (Casino33) and lost my azz on deposits + the bonuses--talked to chat today--asked for a free chip and he said none were available! :  Another $150.00 lesson learned! I never got past the amount of my deposits/bonuses--can't afford to play there again!  |
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« Last Edit: August 19, 2009, 03:08:49 AM by xMOONx »
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mrgmomma67
Full Member
Posts: 137
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I dont think I will be depositing at either of these 2 casinos......wow |
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PlayFairCasino
Newbie
Posts: 27
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I have made (3)--$50.00 deposits (Casino33) and lost my azz on deposits + the bonuses--talked to chat today--asked for a free chip and he said none were available! : Another $150.00 lesson learned! I never got past the amount of my deposits/bonuses--can't afford to play there again! Be glad to check on it for you. Contact me, |
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PlayFairCasino
Newbie
Posts: 27
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I dont think I will be depositing at either of these 2 casinos......wow
Hey, I am from Las Vegas. We cant win 'em all. It is definetly a gamble, but when it does hit, it does feel REAL GOOD , doesnt it? Take care, Playfaircasino |
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nalgenie
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Hey Casino Jack,
I see that you are looking into that faxback number screw up for Phantom. I also would like to see some detailed information , preferrably corrective action, as to how a casino could be so blatantly neglegent in keeping members info from getting into the wrong hands.
This phone number that is on the form does not even CLOSELY RESEMBLE the number that is should be.
This is something that the finance department should have audited before sending out to print.
I wanted to make a deposit here yesterday, but as of now, I don't feel safe in doing so.
Nalgenie
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Money talks...and mine says goodbye!
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nalgenie
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I dont think I will be depositing at either of these 2 casinos......wow
Hey, I am from Las Vegas. We cant win 'em all. It is definetly a gamble, but when it does hit, it does feel REAL GOOD , doesnt it? Take care, Playfaircasino Hey, its like some days you step in it...some days you don't...right??? It's not the casinos fault... It's a combo of factors. |
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Money talks...and mine says goodbye!
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casinojack
Full Member
Posts: 206
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Hey Casino Jack,
I see that you are looking into that faxback number screw up for Phantom. I also would like to see some detailed information , preferrably corrective action, as to how a casino could be so blatantly neglegent in keeping members info from getting into the wrong hands.
This phone number that is on the form does not even CLOSELY RESEMBLE the number that is should be.
This is something that the finance department should have audited before sending out to print.
I wanted to make a deposit here yesterday, but as of now, I don't feel safe in doing so.
Nalgenie
The number on the form, if you call it was not a fax, was our old customer service number. It has been resolved. As far as security, etc. We have many safeguard in place, from what customer service reps are allowed to bring into and out of the office, server security etc. In addition, RTG audited the firewalls, and other security measures. They stay on top of us! EDIT: One last thing, we offically go live the first of next month, this whole period has been soft launch to iron out these types of things. |
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