PlayFairCasino
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You know, the Casino33/Playfair linked casino thing is not thrilling me. Especially because my husband signed up at Playfair. I signed up at Casino33. I only claimed the $25 free at Casino33. My husband hasn't claimed a thing at Playfair. He was permitted to log in for 3 seconds and couldn't get the deposit screen to open. He e-mailed support asking what the problem was and NO RESPONSE. I logged into Playfair today to deposit and check it out and now I am locked out of both??? All I can say is that I have not abused any free chips. And I won't bother e-mailing support because I have found THAT is a useless endeavor. To all that have had a great experience at either casino, great. And after reading this forum I thought I would as well. My money shall go elsewhere now. I really should learn a lesson and skip every RTG out there. I am sticking with Microgaming casinos. Hello there, Rep here for Playfaircasino.com. Please enter live chat or contact us via phone or email in order to fix this issue. As you probably have read here we are in the process of finalizing the split between the two casinos. Your accounts were blocked due to the system recognizing it as a duplication, but that will end soon, other than that you're welcome to come back and see us and depending on your scenario on account we will certainly do something good or great for you. See you soon
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luvkittynumber1
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Although I DO appreciate the offers I am not so sure I like them calling me @ my home all the time. I told the man that called me yesterday that my son was currently using the computer and his response was "so do we need 2 kick your son off or should I call back @ a later time?"  What's that all about?
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Get in, get out....Nobody gets hurt!!!
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casinojack
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Although I DO appreciate the offers I am not so sure I like them calling me @ my home all the time. I told the man that called me yesterday that my son was currently using the computer and his response was "so do we need 2 kick your son off or should I call back @ a later time?"  What's that all about? I am not sure, but I Will look into it. Sometimes jokes come off wrong.
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willowwe
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I rarely post as i am diabetic and losing my sight. I have problems seeing the letters on keyboard. To get on with my question, I have played at casino33 and yesterday went to playfair. Tracy was kind enough to register me in. Today I am told that I cannot log in at playfair. I definitly do not understand this. aaaaaaaaacan anyone help me??
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casinojack
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I rarely post as i am diabetic and losing my sight. I have problems seeing the letters on keyboard. To get on with my question, I have played at casino33 and yesterday went to playfair. Tracy was kind enough to register me in. Today I am told that I cannot log in at playfair. I definitly do not understand this. aaaaaaaaacan anyone help me??
Sure can, Are you able to privaee message me your loginID? Ill fix you right away
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« Last Edit: August 14, 2009, 02:33:55 PM by casinojack »
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medtrans
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willowwe,
Go back to chat and tell them what happened. They will fix it. This happened to me too at both casinos. CS was very helpful on both and fixed both problems.
medtrans
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I love this forum.
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medtrans
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Oops. You got the big guy helping you.
He will fix it.
medtrans
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I love this forum.
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casinojack
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Oops. You got the big guy helping you.
He will fix it.
medtrans
No , is good advice. I check these forums as much as I can, but there are a few of them. This one has bene hoping for us last 2 weeks though..Thanks for the help, I shoudl have mentioned that also
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willowwe
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My login is willowwe111 at playfair...thank you for your assistance...
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willowwe
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medtrans...............sorry that I did not see your posts, but I do appreciate it...thank you
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casinojack
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My login is willowwe111 at playfair...thank you for your assistance...
FIXED ! Good luck!
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willowwe
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Thank you...your help is appreciated ....
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Jimbeaux
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PlayfairCasino and CasinoJack,
Just want to thank both of you for working together on this in keeping the customers satisfied as you work through the split. I think the show of professional courtesy will not go unnoticed for either of your venues in the future.
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medtrans
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Ditto from me on that.
Also in case anyone forgot JIMBEAUX ROCKS! too
medtrans
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I love this forum.
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PlayFairCasino
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PlayfairCasino and CasinoJack,
Just want to thank both of you for working together on this in keeping the customers satisfied as you work through the split. I think the show of professional courtesy will not go unnoticed for either of your venues in the future.
Thank you Jimbeaux, just trying to make it as pleasant as possible for all our visitors and players throughout this transition.
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