Author Topic: new topgame casinos  (Read 5318 times)

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Offline kattboots

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Re: new topgame casinos
« Reply #15 on: December 05, 2011, 06:21:10 PM »
Well at least this time they did not reject it because of a lack of paperwork, etc. So, request wdl again and stay persistent... they want you to give up and play it back... don't give them the satisfaction!

katt

Online gabby

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Re: new topgame casinos
« Reply #16 on: December 06, 2011, 01:44:56 AM »
Good luck on your withdrawal dj.

Don't you hate the stall tactics?  Obviously if you sent your cell phone bill, you most likely didn't have a land line....seems like a no brainer.

If they had all the documents, why should they care WHAT kind of phone bill was sent.

Online rena35

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Re: new topgame casinos
« Reply #17 on: December 06, 2011, 03:49:53 AM »
tactics tactics now wouldnt this be a great tactic nor taking your deposit so fast LOL gl on your withdraw
happy spinning

Offline dj_tonik

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Re: new topgame casinos
« Reply #18 on: December 06, 2011, 07:20:55 AM »
LOL, yeah, next time I go to deposit at a casino I will stall and send support an email stating that they were "Randomly chosen" for a security check. Then deposit a month later.....

Online rena35

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Re: new topgame casinos
« Reply #19 on: December 06, 2011, 08:20:32 AM »
that would get em where it hurts rofl ;) :-bd
happy spinning

Offline dj_tonik

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Re: new topgame casinos
« Reply #20 on: December 06, 2011, 08:32:12 PM »
Chloe 20:16:22
hello DJ
Chloe 20:16:27
how are you today?
****** 20:16:35
not to bad
Chloe 20:16:52
oh I'm glad to hear that
****** 20:16:58
i seem to be having alot of trouble with my withdraw
Chloe 20:17:43
give me just a second to look into the matter
Chloe 20:20:41
oke DJ
Chloe 20:20:44
it seems
Chloe 20:20:54
 your account was randomly selected for a verification process
******* 20:21:20
was everything ok?
Chloe 20:21:39
This consists of Management selecting a few random accounts with pending withdrawals, in order to review the paperwork that has been received from them, to make sure it is complete and legible, that the account information matches the paperwork
Chloe 20:21:48
and to review the account game sessions.
Chloe 20:21:59
please feel free to submit another request
******* 20:23:13
i did, but i just wana make sure everthing is in order. im looking forward to playing more with crazy slots but as a rule i want to make sure pay outs are granted accordingly. im sure you understand
Chloe 20:23:51
of course,no worries
Chloe 20:24:02
I hope you understand this is a standard proc
******* 20:24:16
was security able to get everything in order?
Chloe 20:24:33
the review usually takes a week
******* 20:24:44
i see
Chloe 20:25:08
would you be interested in a deposit today?
******* 20:25:39
unfortunatly, no. not until my withdraw is completed = (
Chloe 20:26:06
fair enough

Offline dj_tonik

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Re: new topgame casinos
« Reply #21 on: December 06, 2011, 08:35:04 PM »
Keep in mind my withdraw was submitted on 11/25/2011. lets see how long it takes.... i wonder if top game will pay faster than RTG, LOL!

Online rena35

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Re: new topgame casinos
« Reply #22 on: December 07, 2011, 04:18:01 AM »
Keep in mind my withdraw was submitted on 11/25/2011. lets see how long it takes.... i wonder if top game will pay faster than RTG, LOL!
well gl on getting it let us know
happy spinning

Offline dj_tonik

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Re: new topgame casinos
« Reply #23 on: December 12, 2011, 10:46:25 AM »
****** 10:18:02
hello
Support 10:18:03
Thanks for contacting us! A support rep will be with you shortly.
Phil10 10:18:49 hello
****** 10:18:02
hello
Support 10:18:03
Thanks for contacting us! A support rep will be with you shortly.
Phil10 10:18:49
hello
******* 10:19:17
hi phil, i was just checking in on my withdraw and i noticed that 500 of it was declined?
Phil10 10:20:02
one sec
Phil10 10:22:38
well a month has to passs before making another payout request
******* 10:22:48
huh?
Phil10 10:25:05
well you have to be a cust with us for at elast 6 months in order to cashout more trhat 500$ a month
Phil10 10:25:09
you made 1k request
Phil10 10:25:15
500 approved
Phil10 10:25:24
and 500 declined cause of the 6 month policy
******** 10:25:40
i see. is this something new with top game?
Phil10 10:26:02
what?
******** 10:27:14
this policy, because i was a member of crazy slots for 2 years
Phil10 10:28:45
yes but we've changed to topgames and thus some policies
******** 10:29:29
CS*********
******** 10:29:38
that was my account number
******** 10:32:58
no where on the terms and conditions of withdraw does it say anything about a max cashout per month before 6 months
******** 10:33:28
only if the amout exceeds 8000
Phil10 10:34:48
did you check the site?
******* 10:35:59
yes im looking at it now?
Phil10 10:37:32
you know what pelase send an e0mail to accounting@crazyslotsclub.com with this issues and they will get back to you witha reply on the matter at hand
« Last Edit: December 12, 2011, 10:48:43 AM by dj_tonik »

Offline dj_tonik

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Re: new topgame casinos
« Reply #24 on: December 12, 2011, 11:21:41 AM »

From: dj_tonik*************@******.com
Sent: Mon 12/12/11 4:19 PM
To: accounting@crazyslotsclub.com

i think there must be some sort of mistake. i've read the terms and conditions and no where in them have i read anything about a monthly max cash out policy prior to 6 months as a member. i have been a loyal member of Crazy slots for quite some time. my account number for crazy slots was CS*************. I made many deposits to the casino (i save all the recepts) and i've also had withdraws over $1000 usd before 6 months and never had this problem. I also belong to Latestcasinobonuses.com which is currently reviewing this casino for online players. i have been subitting my reviews as well and I frankly am starting to feel like this casino is diliberatly making my withdraw very difficult for me as a patron. i was anticipating a good experience with CSC since i had been a loyal member in the past. unfortunatly these practices if continued will not only drive my business away from this casino but furthermore many others that read my reviews that i will post online. 

Offline dj_tonik

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Re: new topgame casinos
« Reply #25 on: December 12, 2011, 11:22:32 AM »
CrazySlotsClub.com Terms & Conditions
1.By playing at CrazySlotsClub.com (the 'Casino'), you represent and warrant that you fully understand and agree to comply with these Terms and Conditions.


2.The Casino is restricted to individuals of legal age of majority as determined in the jurisdiction in which the individual resides. You cannot play under any circumstances if you are not at least 18 years of age.


3.Participation in the activities and games of the Casino (the 'Game') is open only to residents of those jurisdictions where such participation is legal and not prohibited. Participation in the Game is void wherever prohibited by law.


4.The Company makes no representations or warranties, implicit or explicit, as to your legal right to participate in the Game nor shall any of the Company's employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers have the authority to make any such representations or warranties.


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8.Employees of the Company, its licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of the immediate families of each are not eligible to participate in the Game.


9.It is your responsibility to ensure that you understand the rules and procedures of the games in the Online Casino and your use of online gaming in general before you play any such games.


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15. You warrant and represent that: i.You are not a resident of Canada, Antigua, Iraq, Russia, Panama, Kentucky, Oregon, Missouri, Maryland, and Louisiana;


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xi.If the Company should become aware that you have played at any other on-line casino under any of the circumstances set out at i) to x) above.



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33.The Company reserves the right to amend these Terms and Conditions at any time without notice to you. Such amendments will be effective immediately upon being posted in this 'Terms and Conditions' section of the Company's Web site. It is your responsibility to review the Terms and Conditions on a regular basis.


34.The terms and conditions contained herein represent the complete, final and exclusive agreement between you and the Company and supersede and merge all prior agreements, representations and understandings between you and the Company.


Offline dj_tonik

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Re: new topgame casinos
« Reply #26 on: December 12, 2011, 12:03:55 PM »




From:dj_tonik*************@***********.com)
Sent:Mon 12/12/11 5:01 PM
To:accounting@crazyslotsclub.com

For the record: Latestcasinobonuses.com is an open forum for anyone who chooses to be a part of, to read, discuss, and place an "opinion" about their personal experience with any online gaming site. altho not everyone has a positive opinion. The positive opinions about withdraws from casinos go a long way with its readers. I personally have given CrazySlots.com a "Thumbs-Up" in the past about withdraws from the site. It was my personal opinion that the site (crazyslots.com) had fantastic customer service and handled my withdraws promptly without hassle. I hope the matters at hand are resolved promptly and that future gameplay with this site will result in great satifaction from both sides.
 
Thank you, Sincerly,***********

 

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