Great Topic and great advice by Lips,"you should know what to expect"
There seem to be a lot of discussion about the Virtual group being bad and since this topic is about knowing what to expect before you play, I'd like to share some experience I've had so readers will know what to expect there vs. say Club World
. Over the past year I've played at both Captain jack (Virtual group) and Alladins Gold (Club World) casinos a lot. Alladins Gold pays my credit card directly, usually within a week, good support, friendly staff, but I have had a hard time winning much, though I am in the green. Captain Jack on the other hand, I've won a lot lot more, also has friendly staff, but every time I win I have to wait and email and email and chat to keep reminding them etc to get paid in an average of 6-8 weeks. I have to add too that I have been paid every time every cent at both casinos. For me there's just the difference of winning amounts and time to get paid (my experience) I still play at both but know what to expect at each.