RESOLVED - Mayan Fortune issue

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Last post made 13 years ago by zuga
Agent 48
  • Started by
  • Agent 48
  • United States Newbie 2
  • last active 7 years ago

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  • Agent 48
    • Started by
    • Agent 48
    • at Mar 10, 11, 01:48:18 AM
    • United States Newbie 2
    • last active 7 years ago

      Do not play at Mayan Fortune, they lie and cheat you out of your winnings.
        First of all I won the max on my LCB sign on bonus which was 140$ great right! I played through the cashout requirements and then deposited 50$ to qualify for cashout. I then played through the cashout requirements for the 50$ I deposited and still was winning. Then when I went to withdrawal first they conveniently lost my banking info, second they claimed that my upstairs neighbor account constituted multiple accounts, thirdly I could not even get my original 50$ deposit withdrawn.

    Agent 48

  • zuga
    • Replied by
    • zuga
    • at Mar 10, 11, 08:24:46 AM
    • Yugoslavia Admin 8358
    • last active 12 hours ago

    Thanks for this post from:

    Hi Agent 48,

    please private message me your casino user name and registered email , and Ill contact the casino on your behalf.

    cheers
    Zuga
    LCB Admin

  • zuga
    • Replied by
    • zuga
    • at Mar 18, 11, 10:09:36 AM
    • Yugoslavia Admin 8358
    • last active 12 hours ago

    Thanks for this post from:

    An Update :

    complaint resolved. Player had multiple accounts. One account was closed per player's request after losing the exclusive ND bonus.
    Player won at the second account and made the qualifying deposit. The withdrawal was rejected by casino due to player using different banking method to one they used for making a deposit.
    After that player have reversed the cashout and played down their balance to zero.

    Zuga

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