libbeygal
Newbie

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« on: January 27, 2012, 12:36:54 AM » |
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Hello, Are there any Casino Reps for Lucky18 available?
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VaRiXD
Jr. Member
 
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« Reply #1 on: January 27, 2012, 12:57:30 AM » |
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I'm in process of withdraw, I give then my faith, they do there best, hopefully everything will goes right.
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libbeygal
Newbie

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« Reply #2 on: January 27, 2012, 08:20:03 AM » |
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Well, I made the mistake of depositing with them. Now I have a withdrawal that has been pending since January 3rd. All I have received are apologies that it has not yet been processed. The live chat reps have 1001 excuses for the delay and no one answers my emails. Has anyone had a positive experience with them?
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sm94225
Newbie

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« Reply #3 on: January 28, 2012, 08:37:42 AM » |
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In the same boat as you Libbeygal.....except I have been waiting for over a month now. My withdrawal was approved on 12/20!!
Have contacted support once a week for the last 3 weeks and get the same runaround everytime and promised it will be sent with in 7 days.
Not sure what is up. Made a withdrawal back in Nov. and it wasn't super speedy, but I did get it with in 2 weeks.....so not sure what has changed.
Anyway, good luck! I hope we both see our money soon!
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blueday
Global Moderator
Almighty Member
    
Posts: 17846

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« Reply #4 on: January 28, 2012, 09:01:38 AM » |
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This casino has a warning on it as follows:
"Please be advised that Lucky 18 Casino is now placed on the warning list. This is a result of an overwhelming amount of complaints from members. Delay tactics and non-payment issues have been reported. Unresolved complaints regarding withdrawals with customer service have also been reported. Due to unethical business practice they will stay on our list until further notice. We are advising players to please use discretion when playing at this casino."
Let us know if you ever get paid.
blue
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libbeygal
Newbie

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« Reply #5 on: March 25, 2012, 10:10:05 PM » |
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Still waiting for my withdrawal check from Lucky18!!! All I get from the customer reps are promises and excuses
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regicana
Newbie

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« Reply #6 on: March 26, 2012, 11:21:12 PM » |
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I did finally get paid from them on a $250 withdrawal. I won it on Jan 15th, and it took them 2 months to get it to me. They had an excuse about they changed their processing procedure, but that should not have prevented them from paying those that were due prior to the "change". I finally received it last week. Of course, your mileage may vary!
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rena35
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« Reply #7 on: March 27, 2012, 07:49:39 AM » |
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heed the warning guys its alot of great casinos out there who would love your deposits and pay accordingly.Play the warning casinos at your own risk but don't be surprised if you don't get paid 
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im getting old lol
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Melcb
Global Moderator
Hero Member
    
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Hi guys,
We are in the process of getting a casino rep on board. The operation was bought 6 months, and is now under new management. These guys are trying to fix the mess the last owners made and hopefully slowly create a better rep.
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Laters Melcb
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