Regarding reopening the market for USA, it will all depend on when UIGEA
will be removed: as soon as it happens, i'm 100% positive Microgaming will reopen there
Regarding promotions, i'm aware of the issue: we have, though, a very easy and profitable (for the players
) bonus system: ifthe player gets a bonus, he can:
- fulfill the wagering requirements and cash out the bonus
- cash out any time (without even fulfilling the wagering requirements, the bonus that still is not cashable will be removed)
This is the main reason why we cannot really go crazy with % Bonus (like 200%, 300%, ecc ecc)
Regarding support, if you give me via MP your account number, I will go a bit deeper into the issue, and check out with the responsible of support the reason of the delay...