Okay, here is what I do to help monitor my playthrough with Rival casinos instead of having to ask support.  When claiming my coupon I figure out how much I have to playthrough and write that amount down.  Then i make sure the coupon states I will receive full comp points.  Then before I place a bet I write down how many comp points I have before I begin playing.  I just monitor my comp points for playthrough.  So if you started with say 1000 comp points and playthrough is $2000.00 when my comp points reach 3000 I check to see if I have made playthrough.  It will always tell you in the cashier when you click on the coupon you claimed if you have made playthrough yet.  I do agree with you that there should be an easier way.  I wish that once you make playthrough a pop up box would come up on the screen saying "Congratulations you have made playthrough!"

Now if your coupon you claimed does not give comp points the method I described above will not work and if you only receive 1/2 a comp point for each 1.00 than it will have to be computed differently.  If you use the example above and you started with 1000 comp points and playthrough was $2000.00 than you will have to have 5000 comp points to make playthrough.  I NEVER ask support about my playthrough, I feel it brings me bad luck. lol

I hope this helps in some small way. I love rival casinos I just wish they were as generous with me as they were in November and December of last year.  I have totally bombed at every casino this year so far.  Good luck and Congratulations on your wins!  I also play Superior regularly.