Hi Guys,
Just wanted to share my experience with you about
Goldvipclub Casino. Please take note that I joined and started depositing in early 2008! Here is todays chat:
Please wait for a site operator to respond.
You are now chatting with '
Casino Support'
Casino Support: Welcome to casino support how may I assist you?
you: hello?
Casino Support: Hello
Casino Support: How may I help you?
you: I have NEVER redeemed a Free Chip only deposited since joining...yet your casino will NOT allow me to redeem a free chip now?
Casino Support: May I have your username please?
you: AUSSIEWINNER
Casino Support: We don't have free bonus on the casino
Casino Support: We match deposit with great bonus
Casino Support: I can offer you a great 400% matching bonus on your next deposit
you: Yes you do..and I already know about the 400% ty. You have sent me an email "EXCLUSIVE" offer from your casino giving me a FREE CHIP #15BIGONES then deposit of 400%
you: hello?
Casino Support: I am sorry but that coupon code is for only customers signed by the proper authorized affiliates. It is sent out by affiliates in the US. Unless you have signed up with the proper affiliate the bonus will not work. Unfortunately, if you entered the code and were unable to redeem the bonus than you are not eligible; as this was a special promotion.
Casino Support: These promotions are not provided by the GOLD
VIP CLUB. It is not our policy to give players non-deposit bonuses. Any free chip offers are provided by affiliate companies and thus require the player to have created their account through their affiliate site. If the player has not than they will not redeem these bonuses.
Casino Support: I apologize that you do not fulfill the criteria necessary to redeem this coupon and I am very sorry for the inconvenience but I am unable to redeem it. In order to compensate you for your time I can give bonus equal to at least of $84
Casino Support: So if you like am going to enter the bonus code of SLOT400 into your account. When you make your first deposit of $25 you will receive $100 for the amazing total of $125! You can contact our friendly customer support staff that is available 24/7 waiting for your call at: 1-
888-999-2682 (toll free) or in livechat.
you: Im Sorry..but YOUR letterhead..YOUR Casino Name and ID...you saying its fake?
Casino Support: those are bogus affiliate
Casino Support: using ourname and logo
Casino Support: as we're overseas it's very difficult or us to have any control aver it
you: I can appreciate that..but this email HAS come directly from YOU..NOT an affiliate/nor anyone else?
Casino Support: Our email are from @goldvipclub.com
you: Correct!
support@goldvipclub.com Casino Support: Can you please forward it to me ?
you: sure..no problem
you: K..have 2 go..costing me a fortune in Internet..Bye
Casino Support: bye
As you all can see......on one line the excuse is we NEVER give free chips then the next...I had to down-load through an affiliate or cannot use the bonus! HUH?

Geeze...Im soooooooo #$%^ tired of these shonky casinos! Anyone else have a prob with redeeming here?