Author Topic: Resolved - Golden Cherry Casino Issue  (Read 1825 times)

0 Members and 1 Guest are viewing this topic.

Offline Amateur

  • Full Member
  • ***
  • Thank You
  • -Given: 20
  • -Receive: 76
  • Posts: 188
  • Referrals: 1
Resolved - Golden Cherry Casino Issue
« on: February 15, 2012, 12:24:46 PM »
Last Wed Feb 8, I attempted to make a deposit at Golden Cherry Casino (Rival) using the same card I've always used w/o a problem.

The thing is that the cashier gave me an "error message" saying my deposit did not go through.  When I checked my account online, I see the funds were withdrawn from my account despite the error message.

I immediately contacted Live Support, and was told to send in the copy of the transaction from my account, which I did immediately.  Twice.

Now, a week later, I am still being told that the "Finance Dept." will notify me when they have more information.  Really??

If they are incapable of solving this problem, why should I continue to play there?  Why should anyone?  

Just a warning that Golden Cherry is not to be trusted.

Online Zuga

  • Administrator
  • Serbia Superstar Member
  • *****
  • Thank You
  • -Given: 7392
  • -Receive: 8689
  • Posts: 6146
  • Gender: Male
  • Referrals: 22
Re: Resolved - Golden Cherry Casino Issue
« Reply #1 on: February 15, 2012, 12:34:42 PM »
Ive notified Casino Representative about this thread.

Zuga
"All it takes for evil to prevail is for good people to do nothing "

Check out our No Deposit Casino and No Deposit Bingo lists.

The following members gave a Thank You to this post:


Offline danielg

  • Super Hero
  • ******
  • Thank You
  • -Given: 79
  • -Receive: 1182
  • Posts: 1197
  • Referrals: 0
Re: Resolved - Golden Cherry Casino Issue
« Reply #2 on: February 15, 2012, 04:05:54 PM »
Hi,

Will check this out. Please PM me your username.

Thanks,
Daniel

The following members gave a Thank You to this post:


Offline Amateur

  • Full Member
  • ***
  • Thank You
  • -Given: 20
  • -Receive: 76
  • Posts: 188
  • Referrals: 1
Re: Resolved - Golden Cherry Casino Issue
« Reply #3 on: February 16, 2012, 05:53:41 AM »
Thank you Zuga for your help.

Daniel, I've PM'ed you.

Offline danielg

  • Super Hero
  • ******
  • Thank You
  • -Given: 79
  • -Receive: 1182
  • Posts: 1197
  • Referrals: 0
Re: Resolved - Golden Cherry Casino Issue
« Reply #4 on: February 16, 2012, 06:07:38 AM »
Hi,

Checked up on that.

It took a bit time since they needed to send the doc to our bank.

After checking: your transaction haven't passed (there are 2 stages and it was pending in between). You will see the amount bank in your account in few days (varies from one CC provider to another).

Your account will be in any case with your deposit amount as compensation (you can of course use bonus on that).

You will be contacted by CS to follow up on that.

Best regards,
Daniel

Offline Amateur

  • Full Member
  • ***
  • Thank You
  • -Given: 20
  • -Receive: 76
  • Posts: 188
  • Referrals: 1
Re: Resolved - Golden Cherry Casino Issue
« Reply #5 on: February 16, 2012, 12:06:33 PM »
Daniel, you da man!!  ;)
The money and bonus are in my acct now.  tyvm

Zuga, can you edit the title to say RESOLVED, please?

Offline danielg

  • Super Hero
  • ******
  • Thank You
  • -Given: 79
  • -Receive: 1182
  • Posts: 1197
  • Referrals: 0
Re: Resolved - Golden Cherry Casino Issue
« Reply #6 on: February 16, 2012, 12:09:12 PM »
Hi,

Thank you.

In this case it's not me :-) Just took time the bank to reply .

Have Fun!
Daniel

Online Zuga

  • Administrator
  • Serbia Superstar Member
  • *****
  • Thank You
  • -Given: 7392
  • -Receive: 8689
  • Posts: 6146
  • Gender: Male
  • Referrals: 22
Re: Resolved - Golden Cherry Casino Issue
« Reply #7 on: February 16, 2012, 01:05:29 PM »
Upgrading topic to resolved.

cheers
Zuga
"All it takes for evil to prevail is for good people to do nothing "

Check out our No Deposit Casino and No Deposit Bingo lists.

The following members gave a Thank You to this post:


 

What's going on right now!

5mins ago someone from United States played Gladiator Slot

Casino Community

Share this page on:
Follow LCB on:
Follow LCB

Casino Of The Month

Casino of the Month

In the last 24h

Totals

  • New Members
    29
  • Members Online
    404
  • Guests
    1,760
Highest Community Rated Online Casinos
SlotsMillion
  (100 Ratings)
32 Red Casino
  (365 Ratings)
Guts Casino
  (205 Ratings)
Club USA Casino
  (297 Ratings)
Mr Green Casino
  (314 Ratings)
Buzzluck Casino
  (185 Ratings)
Lucky Red Casino
  (237 Ratings)
Videoslots.com
  (176 Ratings)
BETAT Casino
  (221 Ratings)
NextCasino
  (175 Ratings)
Bet365 Games
  (195 Ratings)
Unibet Casino
  (165 Ratings)
CasinoLuck
  (246 Ratings)
Betsson Casino
  (240 Ratings)
Betsafe Casino
  (220 Ratings)
Redbet Casino
  (175 Ratings)
ComeOn Casino
  (283 Ratings)
Spin Palace Casino
  (131 Ratings)
Casino Extreme
  (185 Ratings)
Intertops Red Casino
  (140 Ratings)
Slotty Vegas
  (129 Ratings)
Vera John Casino
  (199 Ratings)
Thrills Casino
  (160 Ratings)
Slotland
  (345 Ratings)
Hello Casino
  (95 Ratings)
Ladbrokes Casino
  (167 Ratings)
Liberty Slots Casino
  (215 Ratings)
Win A Day Casino
  (364 Ratings)
Casino Saga
  (115 Ratings)
Mummys Gold
  (143 Ratings)


Follow LCB on Facebook Follow LCB on Twitter Follow LCB on Pinterest Follow LCB on Google plus