Last Wed Feb 8, I attempted to make a deposit at Golden Cherry Casino (Rival) using the same card I've always used w/o a problem.
The thing is that the cashier gave me an "error message" saying my deposit did not go through. When I checked my account online, I see the funds were withdrawn from my account despite the error message.
I immediately contacted Live Support, and was told to send in the copy of the transaction from my account, which I did immediately. Twice.
Now, a week later, I am still being told that the "Finance Dept." will notify me when they have more information. Really??
If they are incapable of solving this problem, why should I continue to play there? Why should anyone?
Just a warning that Golden Cherry is not to be trusted.
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