Online Casino

i recived an email from winner casino with the following line:
we have credited your account with a$20.00 bonus!

Please note that this free bonus is only available for the next 72 hours, so hurry and claim it today!

so i went to the casino and lo, no bonus, so talked to chat:

taktahu: hi elaine
taktahu: i received an email this morning from winner.com
taktahu: we have credited your account with a$20.00 bonus! Please note that this free bonus is only available for the next 72 hours, so hurry and claim it today!
 
taktahu: but i dont see 20 in my acct
Elaine: Please register your credit card and allow 72 hours for the bonus to be issued in your account by our relevant department. 
taktahu: ah, it didnt mention in the mail about a credit card
taktahu: it sad it WAS credited
Elaine: Please wait for it within 72 hours.
taktahu: ok, ill look in 72 hrs..the email really should say WILL be credited not WAS credited then

i wont hold my breath