One more chat transcript that says it clearly;
James: Good Morning
Kathleen: Hi James, how may I ehlp you?
James: I have just registered for your site and claimed the $20 casino bonus
Kathleen: Would you mind if I put you on hold for about 3-4 minutes while I look into this for you?
James: I can see that the bonus was credited but my balance shows as zero when I try to play anything
James: sure
James: Will wait
Kathleen: I apologize for the delay. I'll be with you shortly...
James: no problem
Kathleen: I will be right with you James.
James: Thank you Kathleen
Kathleen: I will be right with you...
James: Ino Rush Kathleen, I can keep myself amused till you have some time.
Kathleen: Thank you for holdging James. The promotion you are referring to actually ended already. It was only for clients that received an actual email regardibng this promotion.
James: Kathleen, I registered from your main page
http://www.sportsinteraction.com/sportsbook/index.cfm?section=casinoDefault&&CFID=30527753&CFTOKEN=51c3efd9d25e27a2-36547FB3-1422-1025-9FB96DE1EA0FECC4James: where the bonus is clearly stated
James: and when I entered the code it was accepted and credited
Kathleen: Did you register today James?
James: yes, I did
James: It really is not a problem, I have more than a few casinos I already play at
James: Just found yours and thought I would check it out
Kathleen: To receive the bonus James, you must wager 400.00. There is a 20 time rollover attached to it.
James: If the offer is no longer valid... no problem
Kathleen: Once that is met, then it turns to real funds.
James: I saw that in the terms and conditions
James: or are you saying the no deposit offer requires a 400 dollar deposit?
Kathleen: Yeah it is valid for you. However, it must be rolled over 20 times.
Kathleen: You need to play 400 then it turns to real funds.
James: The problem is that while the bonus is there it is not playable
James: or I am misreading it and have to deposit first, then make 400 in bets to activate it
James: * One $20 Bonus per player * $20 applied to bonus balance * Bonus Applied as Coupon with rollover requirements * $20 must be rolled over 20 times to convert to real money * Roulette games do not qualify for turnover * Bonus valid for 10 days
Kathleen: The only thing you have to do to receive the funds, is play 400.00 and then it turns to real funds for you. Basically, you do need to deposit to wager this amount.
James: Ah... ok
James: thanks for clearing that up
James: I typically like to check out a new casino before depositing
James: I hate being the guinea pig
Kathleen: No problem James. Is there anything else at this time?
James: No Kathleen, I dont think so
Kathleen: Have a good day!
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James: If you dont mind I will pass on this info to a Gambling board I Moderate