Fees

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Last post made 8 years ago by Cat50
Cat50
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  • I finally managed to withdraw from Sloto Cash. I was very happy until i saw the fees to use WU  dizzy :'(. I cashed out $160 and i am left with $75  sick.


    This email confirms our receipt of your payout request via Transfer Money for the amount of $ 75.34 USD at Uptown Aces for your Account ID xxxxxx. We will review your request shortly and you will be notified by email when your payout has been processed.
    You can cancel payout requests before they are authorized for processing, by logging into your account and accessing the cashier/banking center or by contacting Customer Services.

    Living in the USA it really is a no win situation. It took me a long time to get verified so i am hooing my with draw goes well.

    Rated:

    4/ 5

  • Wow that was high! One thing that I haven't looked around yet that why do America block most of the online casinos? I mean what are they trying to protect?

  • I know  ChokeDee.Finally broke my losing streak to  be greeted with this. I feel like i have been robbed  dizzy. I donot mind paying fees, even high ones, but this is insane  8'|.

  • Oh wow! They took $85?! Is that possible? No win situation for a regular player there, indeed.  thumbs_down

  • Are you sure is not an error?? Do you ask explication? It's crazy!  thumbs_down

  • I know, it is very crazy. At least i cashed out something .

  • I know WU takes huge fees for transfer, but not so much, even in my country, where I have to pay $30 per $100 sent.

  • 85$?,I cannot belive this,why you didnt chose another withdrawal option?

  • That's just sick, why you didn't choose one of free withdrawal method?

  • I live in the USA and some options are not available for us. If you view my above post and a few posts from members, it is almost impossible to cash a Canadian check here.  As far as a bank account, it is not an option. The only option was the one i chose. The fee was charged because that is what the casino wants to charge. They could make it cheaper if they wanted too.

  • It's a ridiculous amount to pay - more than half of your winnings. 

  • You couldn't request Ukash voucher?


  • You couldn't request Ukash voucher?




    I doubt it Sommi and even if i did try to use my bank account, fees are charged when you cash out and by your bank. I think only the people who live in the USA truly understand what a pain in the butt our options are.  We play online but unless you find a casino that offers options that are not designed to rob you blind, you are pretty much screwed.


  • You couldn't request Ukash voucher?




    I doubt it Sommi and even if i did try to use my bank account, fees are charged when you cash out and by your bank. I think only the people who live in the USA truly understand what a pain in the butt our options are.  We play online but unless you find a casino that offers options that are not designed to rob you blind, you are pretty much screwed.


    Well if you got Ukash voucher then you always trade it for paypal money or something like that (as you can't use Ukash in USA I guess) but well.. I'm glad that I'm not limited to few casinos.. YET tongue
  • $85 fee for that withdrawal is a highway robbery. Really, its more than 50% taken! Percentage goes down to 8.5% if you're withdrawing $1000 for example but its still way too much.

  • PAYOUT REQUEST DECLINED
    Dear xxx,
    We're sorry, but your WestUnion payout request of $ 75.34 USD for Account ID rockwithu has been declined.
    Payout Comments: minimum pay amount via WU is $100

    We thank you for your continued business and are always available if you should have any questions.



    huh i cashed out $160 they took the rest. Either way i would not be able to cashout.

  • Rena I would try the Canadian check.  My bank made it sound horribly impossible but I had the money in about four days.  Just don't spend the deposit until it clears.  Its worth a shot.

  • This email confirms our receipt of your payout request via Transfer Money for the amount of $ 300.00 USD at Uptown Aces for your Account ID xxx. We will review your request shortly and you will be notified by email when your payout has been processed.
    You can cancel payout requests before they are authorized for processing, by logging into your account and accessing the cashier/banking center or by contacting Customer Services.

    We thank you for your continued business and are always available if you should have any questions.

    Website: http://uptownaces.eu
    Email: support@UptownAces.eu
    Phone: +1 888 492 9309



    I am hoping since they reversed it back to my account, and i increased my balance, i am able to withdraw the full amount. I still have $50 to play with. I will update this when i find out what is going to happen. Thanks everyone for the advice  smiley.

    Rated:

    4/ 5

  •         Hey Rena,  I just saw this post and I 'gotta weigh in here.  I don't know when they went from $80 to $85 for their fees but I'm definitely not happy about it .  Seems a little steep IMO.    By the way,  I had a difficult time with a Canadian check a few months ago and I was actually able to deposit it in my Regions
    checking acct. that I have.  Surprised the Hell out of me as that was the last place I thought to try but they didn't give me any hassle about it.  I don't recall any steep fees either. 

  • This make me want to stay as far from RTG's as i can get  sad. Can not win for losing, even when you win  8'|.

  • Seems like me posting about the fees to withdraw from Uptown Aces was considered wrong to post. I would have spoken to the rep first but i had no problem until the WU withdraw was declined. I am very upset that this post would be viewed as anything but information for USA players who try to use this method as a withdraw option. As some posted, they were not even aware that the fee was so high. I would agree with an admonishment if what i posted was in any way harmful to the said casino, but i refuse to apologize for sharing information that i felt would be helpful to my fellow forum friends. Maybe by seeing what i am going thru, they will be able to be better informed about the fees to withdraw.  It is already hard enough for USA players if no one posts their experience  sad. Uptown Aces, Sloto Cash great group. That is why i keep depositing (small) but deposits none the less. I have never had an issue with the group. RTG as a whole, i am finding difficult to continue to play at because i do not like the high fees when you happen to get lucky enough to withdraw.

    Rated:

    4/ 5

  • Lets face it , we in the US have very few options. I still wager but not like a used to a few yrs ago when I had freedom to play when and where I wanted to .

  • Hi All

    Thanks for your messages

    Please understand that the casinos take $0 from this fee, this is the fee charged by a 3rd party that sends you the payment (not WU but a 3rd party). Unfortunately this is completely out of our control. In the ideal world there would be no fees for any payment method. There are several withdrawal methods available in the cashier and we do our best to provide players the very best options for the best prices that are available to us.

    Sloto

  • Ms. Sloto,

      I posted in the help thread because i am being asked for the same docs i provided in January and you PM'd me were accepted and approved. I sent everything including the verification form and the front and back of my credit card. That is the only reason i continued to deposit and play. If you will read back threw my previous posts, you will see where i commented that i hope if i withdraw, i would not run into the same problems as before. It took me a very long time to get a response to my docs being verified, even before i won  8'|.

  • The casino rep from slotocash is right,it's not their fault.This fees they are not applied by the casino.When you wish to withdraw money from the casino check first if fees are applied with the chosen method.


  • The casino rep from slotocash is right,it's not their fault.This fees they are not applied by the casino.When you wish to withdraw money from the casino check first if fees are applied with the chosen method.




    I did not say it was there fault. Even the title of the thread says fees  8'|. If you read my post i was asking about the fact that they wanted me to re submit docs already approved and sharing information that the fees for WU were $85. Please let me know where in any of my posts do i blame the casino for the fees charged?




    I received this email this morning and i am very happy with how things went. Now i will wait to see how long it takes to use this method. Again i can say this is my first with draw from this group, but i am glad everything is resolved. Thanks Uptown Aces casino.



    Dear xxx,

    Thank you for your patience in regards of your pay out request.

    We had to deny your pay out for a second time, because it was exceeding the maximum cash out for free spins($180). However we could make a compromise in your case and allow you to re-submit your pay out for $185 via Western Union, since you are US customer and the pay out options available are limited.

    Should you require any further information, feel free to contact us any time.

    Kind regards
    Emma
    Casino payments
    Rated:

    4/ 5

  • Hi rena35

    Happy to read that this was resolved wink

    Sloto

  • WHY DO YOU ALLOW THESE PEOPLE TO RIP YOU OFF! I DON'T CARE IF A 3RD PARTY IS INVOLVED OR NOT! YOU ARE BEING RIPPED OFF!!! IS ONLINE GAMBLING WITH SUCH CASINO WORTH IT TO CONTINUE TO BE ROBBED?

    I DUNNO WHY THE HELL HAVEN'T SOME OF Y'ALL LEARNED BITCOINS. ITS INSTANT ITS MUCH CHEAPER TO DEPOSITS (A FEW PENNIES) AND WITHDRAWAL INSTANT. MONEY IS IN YOUR BANK ACCOUNT THE FOLLOWING DAY.

    DO YOURSELVES A FAVOR AND LEARN BITCOINS. IT WOULDN'T TAKE U A GOOD DAY TO LEARN IT. ITS AS SIMPLE AS BUYING. MAINLY LEARNING THE CONVERSION VALUE. 1 BTC = $250 AT THE MOMENT SO .1 BITCOINS = $25 AND .01 BITCOINS = $2.50 YOU CAN BUY PRETTY MUCH BUY HOWEVER AMOUNT YOU DESIRE. AND PLACE YOUR BETS ACCORDINGLY...

    QUIT LETTING THESE CASINOS LIE AND STEAL FROM YOU.

  • My apologies rena35,I uderstand now.I think they just wanted to have a proof from you regarding the 85$ fee,I dont see another reason for requesting documents from you again.Anyway I am glad to see your issue solved and congratulations to you and slotocash casino rep for being so helpfull in your matter.

  • Thank you so very much  Edi Tanasescu  smiley. I hope you have very good luck where ever you are playing at  wink.

  • Just an fyi - New Bingo Billy pays all your transaction fees when depositing using WU, etc... but I don't see it as an option for a withdrawal.  They are pretty helpful so perhaps if it was your deposit method, they could work out a withdrawal to the same.  Would be nice if the casinos would cover fees, right?

    Cash Transfer

    Send money fast in person or online. Get your cash transfer details via live help.

    We cover all fees

    WU Cash Transfer

    *One WU deposit allowed every 7 days, maximum of 4 per month. Minimum deposit is $100.

    MG Cash Transfer

    *One MG deposit allowed every 4 days, maximum of 4 per month. Minimum deposit is $60.

  • Even though the rep is looking into this, i went ahead and submitted my information again. I am not a happy camper right now  >:(. All for a $100 withdraw  8'|.

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