The Mind Doc
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« Reply #15 on: April 26, 2010, 08:27:21 PM » |
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To get through bonuses I often play blackjack, take my winnings and play on bonus round slots, then back to blackjack, then back to bonus round slots.....in order to eat through bonus requirements. So far, I have not had this notice.
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ChaseTheAce
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« Reply #16 on: April 26, 2010, 10:21:12 PM » |
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Chace, may I ask what your starting balance was?
My starting balance was £1500 (£1000 deposit plus £500 bonus). I coincidentally finished on £1500, but this was not through "tuttling" (i.e. betting tiny amounts) - there were quite big swings in the middle and I could have easily lost my entire balance by betting £25 or more a hand.
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ChaseTheAce
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« Reply #17 on: April 26, 2010, 10:24:39 PM » |
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To get through bonuses I often play blackjack, take my winnings and play on bonus round slots, then back to blackjack, then back to bonus round slots.....in order to eat through bonus requirements. So far, I have not had this notice.
The bonus was specifically for blackjack. However I completed the bonus requirements playing blackjack (so didn't breach any rules) and then successfully cashed out £1000. It was only when I went back later and played some more blackjack as well as other games (this is without bonus remember so no restrictions), then attempted to cash out the remaining £500 of my balance that I had the email from EUCasino saying they were going to deny me.
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ChaseTheAce
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In view of the lack of response from EUCasino/EGO to the allegations I have made in this thread together with the ongoing no-pay, I will be posting a warning in the " Casinos to Avoid" section of this forum. I will remove the warning if the casino honour their side of the agreement and pay the balance due to me in full.
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« Last Edit: May 09, 2010, 08:46:52 AM by ChaseTheAce »
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bigmr99
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hope you get paid
i will be avoiding this casino in the future if they don't resolve this
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crazyivan24
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I agree with ChaseTheAce. This happened to me as well. The EU Casino Customer Support Department pretty much gave me an ultimatum in that they keep my money if I don't agree to them confiscating the bonus. The exact quote from ChaseTheAce is the same information that EU Casino emailed me as well. EU Casino is a bonus-scamming website, be careful if you play there because they will NOT pay the bonuses!Firstly I am glad we now have at least had some communication here from the EUCasino rep. However, the facts don't match up to what is stated. Furthermore, in these instances the players were given every opportunity to communicate their issues to our customer support for resolution. This is quite clearly not the case. Let me quote the email you sent me: " Please be advised that this is the final decision and no further correspondence will be entered."Since that time, EUCasino has not attempted to contact me once, despite my communications to this forum, CasinoMeister and SkillOnNet. In this specific case, not only was the player informed of the terms he breached but he later acknowledged this breach. This is certainly not true in my case. I have never admitted a breach to the rules and have no reason to do so. I played in accordance with the terms and the only explanation for denying me my funds given was: “E.g. play patterns such as the playing for deliberate minimum risk, playing of equal, zero margin bets or hedge betting, placing single bets using your entire or the majority of your account balance and bonus, shall all be considered irregular gaming for bonus play-through requirement purposes.”I have addressed every single one of these accusations in my first post in this thread. The situation remains that EUCasino still currently owe me my £500 and so this is most certainly NOT resolved.
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crazyivan24
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EU Casino did pay me my winnings and my balance EXCEPT the $500 in bonus money , which I rolled over legitimately in their casino.
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