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Offline lynchie51588

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #15 on: March 24, 2011, 09:49:18 PM »
Thank you all for the quick responses and very helpful info, I have sent the emails to the correct people I believe and now can just wait to see if this cashout is honored. Thanks again to all!

Offline lynchie51588

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #16 on: March 25, 2011, 03:58:33 AM »
Hm also,  my withdrawl on club vegas usa has also been canceled and returned to my account and when I try to requets it again via echeck it says no information available whatever that is suppose to mean.. Are these two casinos linked, and I know for a fact that i didnt ever make 2 accounts here, are they trying to claim that i did? lol no email from either site.. great support

Online blueday

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #17 on: March 25, 2011, 05:51:47 AM »
Hm also,  my withdrawl on club vegas usa has also been canceled and returned to my account and when I try to requets it again via echeck it says no information available whatever that is suppose to mean.. Are these two casinos linked, and I know for a fact that i didnt ever make 2 accounts here, are they trying to claim that i did? lol no email from either site.. great support

No they are not linked Lynchie.

blue

Offline lynchie51588

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #18 on: March 25, 2011, 01:44:07 PM »
Oh wow this just does it for me, never will I play on these foreign money scams every again.  I get on club vegas and am tol now that cocoa casino said that i have multiple accounts (just on cocoa) that all my rival money that i've won is subject to be removed, HAHAHAHAH and this is what happens when you win people, dont bother ever playing these sites again.

Edit: Put a total of 800 dollars in in the last 2 months, and actually WON this 1300 im trying ot withdrawl from a LOYALTY BONUS and now after i won ONCE they are telling me sorry we can't give it to you.. but what we can do is take your 800 in the past two months and just smile at you :) Both casinos let me go on months and hundreds perhaps thousands of dollars in deposits until they "flag" me for not being elligible for a withdrawl? Wow
« Last Edit: March 25, 2011, 01:46:02 PM by lynchie51588 »

Offline JSM_Jason

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #19 on: March 25, 2011, 02:41:26 PM »
Lynchie,

I'm not sure why ClubVegas would say that when your account isn't even closed at Cocoa Casino. I don't see any grounds for removing any money from your account at all. I have no affiliation with them but if you like you can have them contact me.

That said, please read what I wrote to you in the PM. Your cashout at CC is still processing and from what I can see, it was never denied. I apologize for the poor support in this case but please consider what I wrote regarding your treatment of the CSR staff.

Jason

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Online Zuga

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #20 on: March 25, 2011, 02:52:11 PM »
Thanx for the help Jason.

lynchie51588 PM me your Club Vegas user name and complaint details. Ill email them on your behalf.

Zuga
"All it takes for evil to prevail is for good people to do nothing "

Check out our No Deposit Casino and No Deposit Bingo lists.

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Offline JSM_Jason

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #21 on: March 25, 2011, 03:06:40 PM »
Np and let me know if I can help in any way with the ClubVegas issue.

Offline lynchie51588

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #22 on: March 25, 2011, 10:30:07 PM »
Thank you jason you are the best.. I am still skeptical because of the fact that this is not the first time I was found to be in the right and not been awarded the money so I will continue to post about this issue.. Thanks again to everyone that is helping with this issue

Edit: what about this issue of them pretending to think I have two accounts there? I assume you can check the logs from back when i made my first deposit and see that i requested that the other account (that never had a deposit made on it) to be closed which it was and my new account honored and re-promotioned as such.. Is this issue of my name being red flagged accross Rival Casinos as a multiple account rule breaker over?
« Last Edit: March 25, 2011, 10:38:19 PM by lynchie51588 »

Offline JSM_Jason

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #23 on: March 26, 2011, 07:51:06 PM »
Well you do have two accounts there technically, but like you said, one has been closed and the other is in fine standing. It shouldn't affect anything. I can only speak for Paradise 8, Cocoa Casino and This Is Vegas though.

If other Rival casinos are using the mult accounts at Cocoa as a reason for account closing or holding funds then this is completely unjustified and I'll be the first to speak to someone on your behalf about this. If you have multiple accounts at other casinos too though, then it's out of my hands.

As far as being red flagged. It's very possible that the support has made a note on your account after the way you spoke to the CSR you dealt with but it shouldn't affect your account or your ability to deposit/withdraw or claim promos at all.

Offline lynchie51588

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #24 on: March 28, 2011, 02:26:12 AM »
So I noticed today when I logged on to cocoa to see if anything had changed, they canceled my cashout that had been processing for 3 - 4 days... And no email... this concerns me and now I KNOW they are going to make me wait those 3 - 4 days I already waited over and I also can't even initiate another cashout... Can you let me know what is going on with this Jason?

Offline JSM_Jason

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #25 on: March 29, 2011, 04:44:05 PM »
I'll look into this Lynch. Might have something to do with losing eCheck?

J

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Offline lynchie51588

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #26 on: March 31, 2011, 12:42:26 AM »
Well now im being told that since echeck is gone, I will have to chose another withdrawl method. But in order to withdrawl with this method I will have to make ANOTHER deposit. They already know that I cannot deposit via usemywallet because I told them, why would I have to make ANOTHER deposit anyways?  They know my account number and that i've already made a deposit before.. Also says they sent me an email and I never got one..

Offline TAAADAAA

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #27 on: March 31, 2011, 03:00:02 AM »
lynchie,
they told you to make another deposit for verification, but you can withdraw that money out, right after your deposit.   For example, you have $300 in your account now, and you make $25 min deposit by your deposit method of choice that you can withdraw as you prefer, let's say usemywallet, then immediately, you can submit a withdraw of $325 by usemywallet.  In your case, you can select the other deposit/withdraw option. 

Well now im being told that since echeck is gone, I will have to chose another withdrawl method. But in order to withdrawl with this method I will have to make ANOTHER deposit. They already know that I cannot deposit via usemywallet because I told them, why would I have to make ANOTHER deposit anyways?  They know my account number and that i've already made a deposit before.. Also says they sent me an email and I never got one..

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Offline lynchie51588

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #28 on: March 31, 2011, 05:30:23 PM »
That is the whole problem.  I mentioned above that I can NOT make a deposit with this method.  I depositted on this rival group of sites because Echeck WAS available.  Something happend that caused this rival GROUP not to be able to use them, this is not my fault in any. Now that echeck was removed they are basically telling me, now you have to deposit with usemywallet (again, which I can't) to withdrawal and that is the only other option on the site.... I used this as a withdrawal method because italked to usemywallet and they told me i could withdrawl from their site WITHOUT making a deposit so figured there would be no problem, but again CC casino is making the problem.  As I said this is not my fault that echeck was removed, and I was using this casino becuse i knew i was golden with this cashout, now that it isn't, im screwed? I think the casino should realize this problem and find a way to give it to my usemywallet account WITHOUT a deposit.. As i said before, since ive made about 60 deposits to this site, why do I need 1 more? Usemywallet sure doesn't need me to why would CC?

Offline lynchie51588

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Re: Cocoa Casino AND Club Vegas USA cashouts in process!!
« Reply #29 on: March 31, 2011, 06:20:24 PM »
FINALLY after arguing for a long time I got the manager who added? ? ? ? ? the new echeck to my account finally? ? ? ? Now I depositted another deposit with the new echeck? ? ? ? ? and have to wait 16 days for it to clear so and then another 2-5 to get the check into my account? ? ? ? ?
Whatever, Ill be back in like 2 months to tell you if I got my money I guess.

Edit: Even though I depositted 20 times with the OTHER echeck I still have to wait for this one to go through which takes 16 days. LOL
« Last Edit: March 31, 2011, 06:22:22 PM by lynchie51588 »

 

 
 

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