I would just like to let everyone know about this terrible casino.you should be very aware about the way they handle you inquireries.First off,if you send an email you will never get a response.I joined on the 22nd of may and have sent them numerous emails and never even got a response.second i sent in all my proper documents including their almighty faxback form,still have not got a response.their live chat is professionally trained in what i like to call run around speak.You know the kind of talk that never really give you any answers.I have made my playthrough on their free chip and for me its always a good test to see if I will ever deposit there.If they pay on the free chip then at least there reputable right?Anyway a word to the wise DO NOT DEPOSIT AT THIS CASINO...THEY WILL TAKE YOU FOR A RIDE......BY THE WAY there an RTG CASINO AND THEIR ADDRESS IS www.cleopatraspalacecasino.com