Author Topic: City Club Casino notarized docoments  (Read 8352 times)

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Offline Pawel

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City Club Casino notarized docoments
« on: September 26, 2010, 01:47:22 PM »
Hi there, i'm new.

First of all sorry for my english because is pretty bad.

Few days ago I registered account in City Club Casino through LCB link, maked 100$ deposit and get 400% bonus. I met playthrough and after that maked 865$ withdrawal. I sent a copy of my photo id which was approved. Today after 4 days I get this email:

"Dear xxxx,

Thank you for choosing City Club.

We are currently processing your withdrawal request. To complete this process, we must ask that you forward a notarized copy of your photo ID to:

ID Verification
14/F Yuchengco Tower,
RCBC Plaza, 6819 Ayala,
Makati City 1200,
Philippines.

Express mail is recommended, as regular post may take about 2-3 weeks for delivery. Once the requested document is received, it will be added to a secure file and we will advise you accordingly on the matter. "


Is this a normal and fair practice? I'm new in online casinos but never had that kind of problem. The won't accept a scan or fax of this notarized copy. What's going on here? Could someone tell me what i could do? Maybe someone here could help me?

Online lipstick_xoxos

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Re: City Club Casino notarized docoments
« Reply #1 on: September 26, 2010, 02:09:38 PM »
Oh wow that seems completely unreasonable. I have never heard of such a thing. Unfortunately i have not played here.

I hope someone who has can shed some light on it.

Lips

Offline Slotbeuker

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Re: City Club Casino notarized docoments
« Reply #2 on: September 26, 2010, 02:58:43 PM »
Hi there, i'm new.

First of all sorry for my english because is pretty bad.

Few days ago I registered account in City Club Casino through LCB link, maked 100$ deposit and get 400% bonus. I met playthrough and after that maked 865$ withdrawal. I sent a copy of my photo id which was approved. Today after 4 days I get this email:

"Dear xxxx,

Thank you for choosing City Club.

We are currently processing your withdrawal request. To complete this process, we must ask that you forward a notarized copy of your photo ID to:

ID Verification
14/F Yuchengco Tower,
RCBC Plaza, 6819 Ayala,
Makati City 1200,
Philippines.

Express mail is recommended, as regular post may take about 2-3 weeks for delivery. Once the requested document is received, it will be added to a secure file and we will advise you accordingly on the matter. "


Is this a normal and fair practice? I'm new in online casinos but never had that kind of problem. The won't accept a scan or fax of this notarized copy. What's going on here? Could someone tell me what i could do? Maybe someone here could help me?

No, thats not normal at all, and knowing these A-holes at CityClub this is a perfect example of stalling.
They want you to reverse and play it all back.

Problem is, they are holding your winnings, and it stated in their T&C's that they might ask for this, so they are standing in their right.

If you want your money, the only thing you can do is provide them with that document, otherwise they just won't pay you, it utterly sucks, but unfortunately its that simple.

Good luck, hope you get your money. Dont reverse!
And better find another place to play, CityClub is not really a good casino... as you just found out. :-[
Let the scatterbells ring!!!

Offline Pawel

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Re: City Club Casino notarized docoments
« Reply #3 on: September 26, 2010, 03:05:13 PM »
I could send them this documents via email or fax. I wouldn't send this to Philippines not a chance.

Offline rena35

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Re: City Club Casino notarized docoments
« Reply #4 on: September 26, 2010, 05:35:27 PM »
wow i hope you get paid like ive stated before me and every1 else please read the terms
happy spinning

Offline LHofsdal

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Re: City Club Casino notarized docoments
« Reply #5 on: September 26, 2010, 09:56:57 PM »
Please Everyone, do some research on this casino. I have read a long thread on this casino on another forum, using loop holes in the system not to play their winnings. And doing some harsh things to their affiliates for not wanting to promote them anymore. I even read where they wanted someones passport after all the stolen Identities were linked to peoples passports from the country they are in.

Please Please PLEASE, google them and read up on them!

LH

Offline jschaub

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Re: City Club Casino notarized docoments
« Reply #6 on: September 26, 2010, 10:11:58 PM »
Please be careful to play there!!!
Check Casinomeister's Rogue list to be save!!!
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Offline jschaub

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Re: City Club Casino notarized docoments
« Reply #7 on: September 26, 2010, 10:13:59 PM »
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Offline rena35

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Re: City Club Casino notarized docoments
« Reply #8 on: September 27, 2010, 04:03:29 AM »
that was quite a list thanks for letting us know WOW :D :-*
happy spinning

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Offline TIM43

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Re: City Club Casino notarized docoments
« Reply #9 on: November 02, 2010, 12:42:52 PM »
Thankyou for sharing your info with everyone. Thats a drag that there is the chance that you will not be able to collect iF YOU WIN.does anyone know if there are any online casjnos that are actually in the United States?
Thanks again,
Tim43

Offline LHofsdal

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Re: City Club Casino notarized docoments
« Reply #10 on: November 02, 2010, 07:22:51 PM »
Welcome to LCB, Tim.

I don't know of any in the USA, but there are casinos that are reputable. They do payout to USA players and are in good standing. You can find them on here.

LH

 

 
 

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