CC info Dubai processor

Hi all. Just a quick note on a recent problem.

My CC info was stolen & used to whack my account. Fortunately my bank is cooperating & I'll get it back.
In short, I only play at 2 sites & they both now use a CC processor that shows Dubai as a location. I do not use that card online in any other capacity so it had to be either one of my two sites or the processor itself that compromised my CC.
I won't name them because the bank actually caught them trying again & are back tracking to determine who did it. When I have confirmation I'll scream their name/s to the world, I assure you
My point is this only occured after these sites switched to the Dubai location (or so it reflects on my account) and I've been playing at both sites for some time prior to the switch.
So, if your statement says Dubai...well, beware, beware, beware!
Oh, the fraudulent transaction was to a "First National Bank of Tijuana." And it was a big one.
Good luck to all & happy gaming

Rubyblue

Oh no! I sure hope everything gets straightened out soon for you.

I never use my person cc online anymore. I only use prepaids. I find that is the easiest way not to compromise any personal bank info.


:-*

Hi, Mommy.
IF (and right now that's a BIG if) I ever play online again I'll probably go that route as well. I'm waiting to see which maggot infested &^*! did this because I know on cashout they want all kinds of info that would STILL allow access to my account.
I've sent emails to the 2 sites I play at as well in case they want to have a look around their servers etc since a third party can use them for the same.

We'll see. Until then I've already called the shuttle to my local casino where I can swill my favorite adult beverage, get comps, get paid on the spot when I win, and enjoy any available scenery   Besides, I allows win at land based casinos & the shuttle schedule will ensure I leave in time to keep it. lol

Good Luck to you at the Casino Rubyblue...I know what you mean, I wish there was a casino somewhere around here for me to go to. Las Vegas, where I am originally from, you could find a machine ANYWHERE. Grocery store, gas station etc etc.

I sure miss those days.


:-*

  If you use your credit card for regular transactions I would find out at the places you used your card if they have had any issues also.  If it was a wire transfer it can be traced,  also if it was really a mexican bank it probibly would have been in spanish.  If it is a real bank they may help also

What's hysterical is it shows as a POS (point of sale) transaction, which I thought meant you had to be there but the bank says it can be done online & that's how they traced the transaction.

And, yes, Jako, I checked anywhere I've used the card & informed the 2 sites of the problem in case they're the innocent middle men in this little scam. My problem now is I can't trust those sites with my details while they use the Dubai processor because 1 of the 3 entities did this. We'll see Monday, right?
Happy gaming

I am using my quicktender acct whenever possible, I still fund it through a netspend card(that way I have to pay cash to deposit) but it is a secure way to deposit/withdrawl. 

A also noticed that both my banks started to charge a fee for any transactions to an international entity...

I had the same problem!  To the tune of $11,000!  AND it was thru a web wallet!  It took over a year of arguing with the bank to get my money back.  I had to call the chairman of the board to get it taken care of!

I ONLY use prepaid now.  

Oh, yeah, the real kick was I only had a $5000. limit on my card!!!

that is why I only fund through prepaid.

What web wallet? and was it internal or were you hacked/virus victomed?

when you make yur depsoit it shows right on the reciept who i sbilling you dubai is only one contact them and send them the bank records i had a sh-- load of money stolen from collesium casino i got a portion baack thanks to my bank but i ended up changing banks and i was a faithful one to the bank i had for over 30 years i hate hte o ne i am at now

Everything said Dubai, and all kinds of weird merchants.  The bank was unable to determine if it was the processor, wallet or casino.  I did find a key logger on my system that looked like it came from -take a guess-an online casino!  I am very careful now to run my virus scan daily, and I only deposit at 2 casinos. Period.

I had to wipe my hard drive to get rid of the key logger, took a week to run the gutman 32 pass, and then reload everything.  I don't put any important info on the computer anymore.

Oh goodness, this is all extremely disturbing, i truely hope all goes well, i have been fortunate enough to not have any of this happen, i thank you all for the posts and updates, this is valuable in knowing to prevent others of having this happen and what to do if it does...

That's so true in my case too.
Qt, three of different MG casinos-different group-all the transactions show as Dubai...and sometimes different names like bike shop/game zone/SB(Steven something)
Since I had the problem with my last transfer transaction from QT to my bank, I am not sure if I will try it again... even though I have over $700 in my QT account...  

Hello there,

I was browsing the net trying to find info about the fraud I just suffered and I came across to this forum and OTHERS with people having the same issue so I'm afraid this is bigger than I thought!

Mine is for $398 from First National Bank of Tijuana. I did an investigation and I got a number. Spoke to a person after leaving a message and a guy name Steve- supposedly from the Bank of Tijuana said: Have you bought an identify theft kid lately? and I said: WHAT? HECK NO! And he said it must be an error from a sales person. He said my card would be reimburse in 3-4 days. I didn't like how this sound and started doing searches and I found other people that played Casino and Sports being affected. I reported this to the site I play at and they said "you need to call your Bank"- which I did of course

Everybody that plays online should be looking at your statements!!

If anyone wants the info I got and the number I got, please contact me privately. I'll be checking.

JP

It's funny that you should post this right now, I just read about someone getting this EXACT amount taken from their bank account as well, and it was also another Gambling forum.

It sure sounds like someone has either leaked out financial account info, or a casino has been hacked.

This is very troubling indeed. I will never use my personal bank account for gambling online ever again.

I don't mean to sound like a broken record but Prepaid is the way to go.


:-*

Funny...those numbers were included in my ripoff amount. Hmm...

SOOOO...the bank has traced it to either the Dubai server or the casino I was depo'ing with at the time. I've sent the casino a message as well but I hesitate to publish it here because they may be innocent victims. Suffice to say I will ONLY use disposables at this casino in the future, no matter how many trips I have to make to the store.
According to my bank it's another offshore site that claims to be Dubai but isn't, ergo it's essentially untracable. Cute, huh? I do recall an odd "hiccup" where a ghost screen flashed up, my uber scrubber activated, then all went back to seemingly normal although I never received a depo receipt that night. I've run scans every 4 hours since (and my virus/etc protection is a Vegas beta, not avail to the public, EXTREMELY good, no you can't have a copy) but it finds nothing except one obscure cookie it couldn't ID so it  murdered it.
Fine.
If anyone wants to know the site I was depo'ing with I'll PM it to you but plz bear in mind even the bank couldn't be sure if it was the site or CC processor that did it. Simply put, they've switched & could have been hacked or accidentally contracted with a corrupt provider.

So good luck, all, & happy gambling. I robbed the f**k out of my local casino last night. Heheheheh!
rubyblue

This is extremely worrying information for everyone.

Sounds like hundreds of thousands of dollars are being ripped off from players and nobody seems to have a clue who is doing it and worse, it is continuing.

Stick to pre-paid cards and you will be safe - as previously mentioned a few times in the thread.

blue

Scary indeed..
I personally used my bank credit cards off and on...finally canceled all my cards and got the new ones...
But the question I have is that all my transactions from different casinos(different groups) showed in my bank statement as Dubai...include Quick tender except statement from Net Spend.

Yeah, I think they're having trouble getting CC processors to work with the casinos. I've noticed all my sites are saying Dubai now if I use CC.

BUT lesson learned, only disposable/prepaid in the future & only loaded with enough to play one day at a time. Reckon it was foolish of me to use a personal CC in the first place.
The casino manager is also trying to figure it out from their end & has been very cooperative. I'm sure a corrupt provider would destroy their reputation so I expect they're doing thorough checks themselves.
Good luck & happy gaming to all.
rubyblue

I'm posting at another forum as i saw cases of $398 Bank of Tijuana so when I was given the website of these crocks all made sense:

PROTECT YOURSELF AND YOUR FAMILY FOR ONLY $11.00 / Month For 3 Years ($398.00)

Not sure if I mentioned it here but the company involved in the Tijuana case is a company that supposedly sells Identity theft kits!!

I also clarify I don't play on a casino. I play skill games online. Just found these forums when I googled "BANK OF TIJUANA FRAUD" and through other similar combination of key words.

JP

Has anyone else had charges show up on their bank account from this place? I only use eWallet. And NEVER for this amount......$398.00 ,any ideas? I contacted eWallet and they say it wasn't them.

I have filed a Police report and a claim with my bank.

Well, yeah, mommame, if you follow this thread you'll see that amount is consistent, unless you have more than 1000 in your account, then it's 3980...etc.
The victim casino states we may have contracted a keystriker (AKA: a virus/program that records every key you use, therefor recording passwords, etc.).

Also, non-casino gaming sites (skill games, world wide competitions, etc) have been listed as the potential source. I play skill games professionally & have altered my depo's because of this s**t. It's entirely possible since everything now seems to be routing through "hostile states" (ie: Dubai...even tho' half the world has troops stationed there, they're worse than the Antilles for theft etc.).

I have a world-class, Las Vegas created source firewall/virus/you name it protector & it still happened to me. I even recall when it happened, as I was making a depo' & there was a strange "ghost" screen that flashed up & was gone & my virus program immediately activated & shut the whole thing down. The scarey thing is, my so called "extreme and ultimate" program couldn't find anything except 1 little cookie that seems to have no code whatsoever. My virus program (we call it Mo'thr) couldn't deal with the cookie & killed it. And the next day 3980 was missing from my account.
It showed the "First National Bank of Tijuana." Like Tijuana isn't the source of all bad Mexican jokes. But I digress.

Yes, contest the charge. And then get yourself to your local Walmart/where ever & get a pre-paid.

Good luck & happy gaming
rubyblue

I hope all of you that were affected by this fraud get it straightened out...You had almost 4k stolen Rubyblue?!? I would be pissed.

Like I said, please use prepaids from now on people. I know it's a pain in the backside to go to the store to buy/load it, it's worth it in the long run.


:-*

Well, yeah, Mommy (getting to like the name more & more! lol), it pissed me off.

ALOT. As in I'd like to belt someone across the chops PO'd. But then I'd feel bad, hate the smell of blood, blah blah blah--further blah. Plus the kind of maggot infested idgits who do this take no prsonal risks.
So they're nowhere near here.

I'll just lay back & find a site that accepts re-loadable CC's.
Oh, did I mention the site I was playing at cut me off All CC depos? Their answer was just "we can no accept your cc depos." Seriously. That kind of crap language, too.
I didn't charge-back (or whatever that's called), I only informed them as a courtesy.

I prolly just have shut up & made my dispute. If folks left them because of rip offs etc, then so be it. Or maybe I should have published their name & let them sink based on folks' view. I made the effort & I'm being reamed (again!) because of it.
NO worries, tho' I've closed my account.
Good luck to you all.
Rubyblue

So, here's a weird thing. I finally got a way to depo & this happened.
Recall the idgits who wanted ur password? Of course they were theives...why else ask for something they ought not to need? Sorry, I assume...perhaps they were ill trained.
But this site, well, apparently this has become another such site. And I LIKED THEM. I really enjoyed their games...sniff, whine, snivel.
I SOOOO liked Nick when he was with Vegas Regal but this...well, even Nick won't fix this.
I finally got the theft fixed (sorry, there's no better term, that Tijuana (sp?) thing where they stole somewhere between 398 & 3980, apparently based on funds availability was naught more than theft. I'm glad they lost those funds after I surrendered my info & computer & they saw it wasn't me.
I'm still not sure what that crap was.
But Nick never answered me with his last analysis.

So, 10 minutes after this conversation, there was another false charge on my account, which I immediately stopped.
I'm sorry, but something is wong here. And I really like this site   And yeah my name is slightly altered.




Please wait for a site operator to respond.

You are now chatting with 'Al'

pakleadr: Hello?

Al: Welcome, how may I assist you?

pakleadr: I just tried to depo & got some msg about contacting u. I need to know this card works here.

pakleadr: hello?

Al: let me run it manually for you

pakleadr: HELLO?

pakleadr: oh there u are

Al: may I have the exp date and cvv number

pakleadr: What does that authorize u to do?

Al: run the card for you manually

pakleadr: Sorry, I'm nervous, I've been ripped. Just for the amount I want right?

Al: the card ends with xxxx correct

Al: off course

pakleadr: yeah, that's right

pakleadr: Sorry. What info do u need/

pakleadr: ?

Al: exp date and cvv number

Al: please

pakleadr: xxxxxxxx

Al: amount please

pakleadr: Just $30 plz.

Al: my pleasure one moment please

pakleadr: Oh shite...I forgot to put in the bonus. Oh well.

Al: the transaction got declined you need to contact your bank to find out it might have a block on it

pakleadr: It shouldn't, just extra security.

pakleadr: I've put in all my codes.

pakleadr: Great. I've spent so much here & now I can't get approved because I increased my security after a huge rip off. Lovely.

pakleadr: Oh well. I'll let my forums know. Good luck to ya'll.

Al: Do you have a password for that extra security?

pakleadr: I'm not giving u or anyone my password. NO offence intended.

pakleadr: It's all that keeps my safe now.

pakleadr: If I can't gamble online anymore becuz of it, so be it.

Al: Sorry to hear that

pakleadr: There's a shuttle that leaves 3 times a day to my local casino if nec.

pakleadr: NO REPUTABLE CASINO ASKS FOR PASSWORDS!!!

Al: best of luck

pakleadr: I'll post that.

Ok, so based on this last update,

  They don't know where the charges origonated from
  They did not come from the Processer

After trying to run a new card unsusfully,
 
  You talked to live chat and asked what's up
  They asked you for info on your CC(if the card has been registered with
  faxbacks they should have)
  They did not request conformation info(name, DOB, Address)
  There was a fradulent charge on the NEW card withen 10 mins..

If this is true than the helpdesk may be responsiblel(or one of their employees)

In that I have worked at a call center that also did live chat and e-mail support I can positivly say that if they are legit they have access to all info, an interface where it shows all credit card transactions and their resolutions(accepted or true reason declined).

I would try sending all coorispondance to the casino manager through e-mail, also if there is a rep at website pm the history, stating that you think they may want to know what is going on and NEED to hear back from them.  If there is no response I would report to every forum webmaster and watchdog/rating website that you can find.  You have to allow at least a month for a response though, if they need to do a house cleaning you should get something saying "thank you we are taking care of the problem" at the very least.  I would also include a link to this thread with the coorispondance,  that way most all questions would be answered

Ok, so based on this last update,

  They don't know where the charges origonated from
  They did not come from the Processer

After trying to run a new card unsusfully,
 
  You talked to live chat and asked what's up
  They asked you for info on your CC(if the card has been registered with
  faxbacks they should have)
  They did not request conformation info(name, DOB, Address)
  There was a fradulent charge on the NEW card withen 10 mins..

If this is true than the helpdesk may be responsiblel(or one of their employees)

In that I have worked at a call center that also did live chat and e-mail support I can positivly say that if they are legit they have access to all info, an interface where it shows all credit card transactions and their resolutions(accepted or true reason declined).

I would try sending all coorispondance to the casino manager through e-mail, also if there is a rep at website pm the history, stating that you think they may want to know what is going on and NEED to hear back from them.  If there is no response I would report to every forum webmaster and watchdog/rating website that you can find.  You have to allow at least a month for a response though, if they need to do a house cleaning you should get something saying "thank you we are taking care of the problem" at the very least.  I would also include a link to this thread with the coorispondance,  that way most all questions would be answered

Ruby that is horrible and so sorry this happened to you.  Through all this have your funds been recovered and am I correct that the chat posted came from betphoenix?

Sorry sometimes I'm a little slow.

Also I'm glad you had luck a while back at your land based casino. 

no way in hell would ever give out my cvv number its the only 100% security you got since none other than the payment processor will see this, since not every casino out there actually asks for your password like the visa security they put on for online shopping, so everyone can just start miss using your card.

Hi folks,

I just spoke to my son and told him what was going on here and he said that it could be "within" the download.  So the question is, where did you download the casino from?

blue

When i read the chat transript and after i see is declined, i think he was just asking if the card is password protected, if it is that then you cannot use it for any online transactions, theres no where to put in a password, only through ATM transactions which you do yourself.

The only thing ever asked and needed for unprotected password CC's is exp and CVV, that is normal.. i think he might of was going to relay that the card is not capable of online use and that was the reason for the decline.

I agree Imagin.


I don't think he was asking for the password. I think he was just wondering if it was password protected.

I am pretty sure this is Bet Phoenix Casino in question.


I have deposited there plenty of times, and even over live chat, and nothing happened with my account.

I think it is like blue said, maybe where you downloaded it from.



:-*

He was trying to see if you had something like verified by visa, If so than you need password to run the card online.  If they were runniing manually(same as swiping at store) than if you have pin number protection they also can't run it.

If the problem is in the download/website origonated from, I would let casino know(It is still in their best interest to do whatever they can on their end).  That said I also know that in cases of fraud the laws are somewhat complicated on giving out any info.  Where I worked the only thing that you could say or disclose to victoms is that they need to call the police and that we fully cooperate with any police investigation or inquiry.  It makes the victom frustrated with the company, and can make them look bad in the short run.  But as long as they work with police investigators they are probibly legit.  They just have to tread very carefully when disclosing any info because of confidentaly laws.

I know for a fact that he was asking/talking about the password which will bypass the security lock on your account(credit) which usually happens when someone report any fraudulent transactions and there is many cases that I have seen from my work, you have to go through such hassles but necessary in each and every indivisual transaction just to making sure that if it is you who is making that transaction, if you have such a block on your social security/ drivers license. So when you mentioned to the support about your recent problem, he probably was just guessing you might have a block on your credit cards or your name...I could be wrong but once this is on your account, it will take a while to be removed... 

Someone used my identity years ago and I found out because Pac Bell (phone company) called and told me.  Well I put the fraud thing on my SS number and the credit report compnay was supposed to call when a credit check was done but they never did so it seems that works sometimes and others it doesn't.