I have 2000 euro in my account.I earned this money from a bonus.I requested a withdrawal and I talked to Live Help.They said that I will receive the money in two days.But my account was blocked.
does not answer my phone calls, mails are not
Hello,

Here are the bets you requested.

1 No Further Detail 2012/01/07 2:51:31.23 PM ECO Card - Automatic Update € 0,10 € 0,10
2 No Further Detail 2012/01/07 2:51:36.50 PM Bonus - FD Bonus € 20,00 € 20,10
3 View 2012/01/07 2:52:10.30 PM European Roulette € 10,00 € 30,00 -20 bonus 30.10 cash real money
5 View 2012/01/07 2:52:33.50 PM European Roulette € 10,00 € 20,00 -20 bonus 40,10 cash real money
6 View 2012/01/07 2:52:54.83 PM European Roulette € 10,00 € 15,00 20 bonus 45,10 cash real money
Kind regards,
Kind regards,

Alex
Risk Management
Casino Rewards

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not respond to mails (

helppp

Did you try live help?

One thing has come to mind when looking around the internet for any info regarding your problem and looking at your email.  I read somewhere that you cannot make a bet that is more than a certain percentage of the bonus that you received.

What was your bonus that you received initially and what was the biggest bet you made?

I also suggest putting the word "COMPLAINT" in the subject line of any email you send them. They may have to deal with complaints in a different way.  It's worth a try.

Please tell me which casino it was.

blue

im sorry you are having problems, i avoid this casino group now, they are a bunch of rogues in my eyes plain and simple, gl though, hope you get this sorted

and for everyones information alex was the one that closed my dads account when that incident happened, casino rewards are a bad group that try to use any excuse they can not to pay players, MAX cashout of 4000 a week is just a warning sign, NO casino should have a max withdraw amount what so ever

LuckyRJ

One thing has come to mind when looking around the internet for any info regarding your problem and looking at your email.  I read somewhere that you cannot make a bet that is more than a certain percentage of the bonus that you received.

What was your bonus that you received initially and what was the biggest bet you made?

I also suggest putting the word "COMPLAINT" in the subject line of any email you send them. They may have to deal with complaints in a different way.  It's worth a try.

Please tell me which casino it was.

blue

virtual city casino

10 eur rulet 30 won account:20 eur bonus 20 eur real cash total:40 eur

unrelated to the live chat.
said the risk manager an e-mail at