casino titan
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Casino Support: Welcome to Casino Titan, how may I assist you?

taktahu: hullo

taktahu: tried depping

taktahu: got 2 error

taktahu: one: says 999 error

taktahu: the other say preauthroized

taktahu: Please contact our cashier support center, in order to finalize your transaction and complete your credit card deposit. Live Chat Phone: 1-888-643-1418 Email: support@casinotitan.com

Casino Support: it was declined for some reason

Casino Support: im not sure

taktahu: i just checked online

taktahu: its good for 58 CAD

Casino Support: no getting enough information

Casino Support: One moment please.

taktahu: ty

Casino Support: the processor is down for 25 minutes, sorry for that, you can try to make the deposit again in 30 minutes

taktahu: um

taktahu: theres nothing in my acct, but it took the 58 off my card

taktahu: ?

Casino Support: fromour end seems like it did not go through..

taktahu: 55 usd

taktahu: thats...odd

Casino Support: you can Email us a bank statement and we willl credit you account or you can be refunded if you like

taktahu: im just phoning my credit card company now to see where iit processed to

taktahu: if it went to you, you cant credit it back..its a prepaid card

taktahu: it went though for 57.05 cad.....which is your 55 USD

taktahu: it says pending preauthourization, which is your end

taktahu: so it's either waiting for you to approve the pre authorization or decline

taktahu: either way you cannot re credit my prepaid cc

taktahu: tried calling the # and it says the number is not available

taktahu: Live Chat Phone: 1-888-643-1418

taktahu: so...essentially, im trying to phone you, and it says YOUR number is not in service

taktahu: ??

taktahu: are you still here?

Casino Support: One moment please.

taktahu: trying 1 888 666 0279 now

taktahu: so, since its not ON my card and still floating out there in cyber space

taktahu: youll have to decline it please

Casino Support: i cant do it because we did not received the funds

Casino Support: please send your request to fiance and i will notice them as well

taktahu: thats fine, you dont have to put it in the acct..just decline the pre authroization

taktahu: sigh....ty

taktahu: not terribly encouraging to deposit into casino titan
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You are now chatting with 'Casino Support'

Casino Support: Welcome to Casino Titan, how may I assist you?

taktahu: ok, here's the situation....i depped with you guys about 15/20 minutes ago..mastercard....already talked to you, already phoned you, and just got off the phone with the credit card co...the casino cashier gave me a pre-authorization, your rep is saying nothing funds wise arrived...the bank (cc company) however says it's on your end....it has been approved by the CC and cant be reversed to the prepaid; its awaiting your approval on your end still

taktahu: my money is gone off the card; its awaiting your approval now, and because its a prepaid card and on my end and CCs its been approved, its awaiting YOU to approve, cuz you cant put in back onto a one time use card

Casino Support: May I have your username?

taktahu: the funds are there, available

taktahu: taktahu

taktahu: mastercard xxxx xxx xxx xxx 06/14

taktahu: cvc xxx

taktahu: its already been removed from the credit card, the amount i depped into YOUR cashier

Casino Support: One moment please.

Casino Support: can you send us a bank statement showing it was taken?

Casino Support: we will credit you no problem

taktahu: so essentially, the 55 i deposited into your casino, because the CC approved it, and was awaiting preauthorization on your end, the funds have already been removed from my CC

taktahu: as i told the rep, there IS NO bank

taktahu: its a store bought prepaid vanilla mastercard

taktahu: you can happily talk to the girl at the CC phone line

taktahu: she says its been released to YOUR end

taktahu: and before i deposited i verified you accept mastercard

taktahu: and cashier at titan says pre approved, awaiting authorization

taktahu: the CC says approved on their end, which is why the funds are removed to card already and already released to you guys, just awaiting your submitting it into the casino acct

taktahu: you can look at my transcation history

taktahu: here, i even have it

taktahu: Please contact our cashier support center, in order to finalize your transaction and complete your credit card deposit. Live Chat Phone: 1-888-643-1418 Email: support@casinotitan.com

taktahu: so i depped 55 USD

taktahu: it was removed from my CC

Casino Support: ok

taktahu: i mean, you can phone the CC, or I can have her phone you

Casino Support: One moment please.

taktahu: ty

Casino Support: let me see if i can see it on my hand

taktahu: ty

taktahu: lol, i hope these arent funds that simply 'disappear'...it was removed from my CC and i only depped into your cashier with the 55

taktahu: on the phone again with my CC company looking for resolution

taktahu: ok, shes telling me...$57.05 CAD has been released to merchant:C4V.BR

taktahu: 866 336 4765

taktahu: Baku

taktahu: still with me?

taktahu: i have her online too if theresa problem

taktahu: heres one email from you guys

taktahu: Thank you  Your deposit has been PRE-AUTHORIZED for an amount of 55.00 USD. Please contact our cashier support center to finalize your transaction. Website: http://www.casinotitan.com Email: support@casinotitan.com Phone: 1-888-643-1418 Please Note: You must contact our cashier support center, in order to finalize your transaction and receive your deposit. Thank you for your patronage. -The Staff at Casino Titan- 7604850

taktahu: so......i definately put it into your cashier..this is an email FROM you guys

taktahu: so, what's happening?

taktahu: these funds have already been released to you

Casino Support: please send an email to finance@casinotitan.com with a statement that shows the transactions, you will be either refunded or credited

taktahu: i already told YOU

taktahu: there is NO statement, theres no bank.....its a store bought prepaid card

taktahu: i phoned their support

taktahu: she will look for that specific transcation; she found it on her end

taktahu: and will email it to me

taktahu: so, basically, i lose out on my money in the meantime

taktahu:

Casino Support: great, once you have the email please email it to finance

taktahu: gotta tell you, titan is becoming rather a headache to deposit

taktahu: great, I lose my money for a week?

Casino Support: im really sorry for the inconvenience, but at this point as a CS rep i cant do much about it

taktahu: ya, I hear ya, dont shoot the messenger lol

taktahu: could you please forward this whole cha session to finance?..it will save me alot of headache

taktahu: can i not call finance during their business hours and talk to them?

Casino Support: yes, but please mention that you were charged and no credited

taktahu: lol, oh, i definately will lol, im not letting 55 usd go without getting it

Casino Support: great !

taktahu: may i have their business hours please, the time zone and the number ty

Casino Support: they work during night time (east cost), you should try to contact them during this time

taktahu: so, phone now?

taktahu: what is the number please

Casino Support: 1-888-643-1418

taktahu: ya, we phoned that number

taktahu: it says not in service

taktahu: earlier chat: taktahu: Live Chat Phone: 1-888-643-1418 taktahu: so...essentially, im trying to phone you, and it says YOUR number is not in service

Casino Support: it is support #, we will forward you to finance

taktahu: it wont connect

taktahu: we phoned like 20 minutes ago

Casino Support: try now, you should be able to go through

taktahu: phoning now

taktahu: call cannot be completed as dialled

taktahu: calling 888 666 0279, asking to be connected to finance

taktahu: they say call in 4 more hours

taktahu: they apparently work after midnight in new york

taktahu: we are the same time zone as them

Casino Support: great

taktahu: well, if i call at midnight and they answer and resolve this it will be great

taktahu: otherwise, it will not be so great

taktahu: well, ty for your time

taktahu: hope this resolves and doesnt deter many others from using casino titan

Well, I phoned the CC twice; it shows on their end the transaction went to titan (their merchant number, details et c), Titan says no, never got it...CC says, well, they got it, Titan, says no, didnt get it, lol
All I know, is got $57 funds less on the CC now and none in Titan lol

sadly, theres no 'statement' per se, its a prepaid card..best i can hope is the CC sends me what they have as a statement, then forward it to Titan; hopefully Titan will say yeah we do have it, not, oh, we never got it, so sad too bad

lmao, oh, if I can't gamble, I got me some time to get creative; heck, a month lol
grr to the no gambling though, darnit, MAJOR pain in the arse; I'll be getting the funds and be 'yanno, some extra spins will go a long way to not writing you guys off', lol

I'll stay up with you, dtsweet!