Casino Reps activity on LCB

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Last post made 8 years ago by zuga
dory99
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  • dory99
  • Canada Full Member 222
  • last active 1 year ago

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  • I was just wondering when looking at the various casino reps and their activity on the site is a good indication of how they monitor the comments here and how that reflects to the customers importance to the casino? Or do they just wait to be contacted by the senior members when there are issues that arise?

    It is very obvious there are some reps that seem to genuinely care and promote goodwill. Kudos to you.

    Thanks, and just thinking/writing out loud....
  • I think all the reps have there work cut out for them on this site what is it now up to 75000 people on here that are constantly asking for help or questions they might want answered or crediting peoples account with cashbacks and dont forget they also do lcb shop i think that all these reps are always busy with this website thansk rferry5

  • Some Reps are always active and visit LCB forum on a daily basis. A lot are not though, but if they have their own dedicated Direct Support Topic and if a member makes a post there, they will automatically get the notification to their registered email.

    Now if a question, issue/complaint was posted elsewhere the LCB staff would notify them manually.

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