Can either a mod or Taaadaaa please fill me in on what happened here and also, Taaadaaa can you contact me personally about it as well? This is the first I've heard of this unless I'm missing something.
Please keep something in mind though, and this is important.
We take chargebacks extremely seriously. If players feel that they should unite together against situations like this, trust me, casinos feel even STRONGER that we should unite against players who charge back intentionally in any way shape or form.
Aside from the fact that intentionally charging back is blatant stealing, Chargebacks are THE single biggest reason casinos keep losing their US credit card
processing solutions which ends up costing tens to hundreds of thousands of dollars every time it happens. Please, at the very least understand why casinos, ours included, take charge backs so seriously.
That said, I don't know the situation here at all and I know that TaaaDaaa has been a good player in the past so I can only assume that whatever happened here was a mistake. If he'll contact me about it I'll look into what happened and try to resolve it.