My name is darran rigley and i would like to make an official complaint about trying to withdraw money from your your site my username is CCR72508062 i deposited £25 and you gave me £100 bonus which i never asked for i played casino for half hour or so then went to withdraw £280 then i realised i need to take the £100 bonus off so i tried to withdraw £180.The next day i was told via e-mail i could not withdraw because i still had £1773 to turnover on non progressive slots so i went back into the account and found the £180 still in there and the bonus had disappeared and checked the terms and conditions and it said (deposit x bonus x 20) which made £2500 total turnover so i played top trumps (a non progressive slot) and played for about 4 or 5 hours making sure that i played through the whole amount not just the £1773 i was keeping count as i was going along.this left me with £896 winnings which i withdrew.this time about 4 days later i received a phone call it said about your withdrawal for £896 you can't have it and we are giving you your £25 deposit back as a goodwill gesture i won't swear but i was really angry.this should not be allowed i have gone through your rubbish barriers and now you say i can't have it because i started on casino.i will be saving this as a draft and sending it to everyone i can think of starting with watchdog for now.thanks darran rigley.
bonus turnover..withdrawal refused twice.
- 4,281
- views
- 11
- replies
lcb activities in the last 24 hours
Most viewed forum topics
Let's welcome spring with another real cash contest! We've had many new casinos launching and of course - we want to test them all! Choose a casino to test and take part in the March contest for a...
March 2024 $500 REAL CASH Contest: Let's Test Casinos!
Reel Fortune Casino - Exclusive No Deposit Bonus New players only - US OK! Amount: 40 free spins on slotCa$hablanca How to claim the bonus: Players need to sign up through our LINK . once registered...
Reel Fortune Casino Exclusive No Deposit Bonus
Slots777.Casino - Exclusive Free Spins New players only! - NO US 20 free spins on Fruletta How to claim the bonus: Players need to sign up through our LINK , open the game and the free spins will be...
Slots777.Casino Exclusive No Deposit Bonus
Share on
Twitter
Facebook
Delicious
Reddit