A tip when trying to get a free chip

I was told I was not eligible when I attempted to claim a new player no deposit bonus. I had the following conversation and it ended up working out for me. Just thought I would share.

Before I even signed up I spoke with live chat to make sure that USA players were accepted and that I could receive the bonus. But I actually did not get around to the sign up until maybe 6 hours later. At which point the bonus code did not go through.

So again I contacted CS...


Please wait for a site operator to respond.

You are now chatting with 'Steven Williams'

Steven Williams: Hello and Welcome to our Live Chat service. How may I help you?

orren: yes i spoke with CS early today and asked if i could claim "TR10FS" as a new player with no deposit and was told yes

orren: but it will not let me claim

Steven Williams: One moment please

orren: thank you

Steven Williams: Thank you for holding

Steven Williams: You account is not eligible for the offer

Steven Williams: It's only for affiliates only

Steven Williams: Unfortunately, there are no free bonuses available at the moment. However, you can take advantage of a 100% match up to $200 for your 1st deposit at Villa Fortuna.

orren: i did join through an affiliate link, if I am not mistaken

Steven Williams: Your account is not tagged

orren: this bonus is listed at your website under promotions at

orren: http://www.betvillafortuna.com/en/promotions.htm

orren: im sorry for making this difficult for you btw

orren: I just want to make sure i have a clear understanding so i can explain to other players on my forum about how they should go about claiming this bonus and whether or not they would be elgible.

Steven Williams: One moment please

Steven Williams: Spins credited

Steven Williams: Is there anything else we can assist you with?

orren: thank you very much for your assistance, that will be all

orren: have a good day

Steven Williams: It has been a pleasure assisting you. Have a fantastic day!

laura: bye now )

kindness can make alot happen gl on your chip