Online Casino

Carlito,
 I have been following this since you first posted the chat transcript on the 24th of August. If I use that as a starting date, one where the casino has verified receiving your Documentation and was submitting the withdrawal for review and approval, the 15 business days that Ingrid quoted you comes out to the 14th or 15th of September if there have been no banking holidays in that time frame, based on your location.

The advice Ingrid gave you for the netteller account was good, as it places the moneys to you for being available the same time they send it, keeping you from having to wait another day or two for a wire transfer to go through it's own red tape.

This does not mean the money may not clear earlier, based on volume and whatever paperwork the casino's accounting has to do, but it is still a week away from when they told you you should be expecting your check...

Not trying to be a smart alec here when i say "A watched pot"... but time to let the wheels turn as they need to... if tuesday or wednesday next week the moneys have still not been sent... Then will be the time to try getting Ingrid to see where the foul up is...

Just to confirm what i said in above post :-
I made my withdrawal request on the 20th August.
I then went on to live chat the next day to confirm everything was in order , docs ,
identification , verification form .
[img=http://img41.imageshack.us/img41/5559/livechatcoolr.th.png]

I understand thanks for the reply Jimbeux

Thanks for the post Carlito.  Enjoy your winnings! 

Orrrrrrrrrrrr.........


maybe they are a victim of deranged players that have built up such a hatred towards them that they would spend all day spreading nothing but negativity towards the casino and those who seem to enjoy playing there....for all i know...the multitude of negative posts could have even been created by one person spamming out his/her hatred towards the virtual group but making it seem like there are a multitude of players to support the allegations...

and it doesn't take much to spread negativity - once the actual player reads or hears about it...they simply join the virtual mass....and voila! the plan worked now the person has attained his group of lobbiers against the virtual group....amazing how powerful a tool the internet can be? eh?

and so this the way i see it...if someone asks I'll answer...if someone needs help...if i can i will help....but if no one asks...then i won't answer...if no one needs help...then i mind my own business...UNLESS...i feel i'm being attacked for making a choice and being made to feel like a fool for making it when from my point of view I have made the right choice as there is no incident or situation that I have personally experience that should make me think otherwise; moreso if there were such an incident or situation then i wouldn't be here writing all of this.

 I don't appreciate being slighted....it's my choice...and i've chosen...my experience has had some ups and downs...but nevertheless not enough for me to put out a public dispute against them...as matter of fact i still think they offer some of the best bonuses out there..that have no hidden scams or schemes behind them..the T&Cs are straight forward..my bottom line...i still like them, i will still play there..as they have done me no wrong...let me repeat...

THE VIRTUAL GROUP/PRISM GROUP have done ME NO WRONG! and until they do...I WILL PLAY AT THEIR CASINOS and PROMOTE what a GREAT EXPERIENCE I have when I have them.

@ soda: its no hatred against them.. its just hard to read this crap here about them.. if you like them.. fine.. i said nobody to go away from them.. if you think theyre good.. its your! choice.. i see youre kind of experienced player.. just completely not understandable for me why then you support virtual but anyway..


i just posted my opinion.. and its the opinion of many people.. i just dont like newbies getting false info.. most players at virtual dont!! know about their past and the op does everything to hide that fact!

as i said numerous times, you guys can play/deposit whereever you want!


but then coming and whining about delayed withdrawals, etc... youre on your own then..


its a message board here and i share just my thoughts and views.. if i hurt anybodies feelings by telling my opinion on virtual bunch.. my kindest sorry for that :


cheers

coxwel

Now it is time for me to take a stand on this as well.
And to give a glimpse as to my own perspective, as a response to Coxwell's comments.

I have seen and read nearly every post at Casinomeister regarding the virtual group, followed the long history of slow payouts (2-4 months), No payouts, screwy terms and conditions, hidden affiliations, the "commission" and all the other history this group has built... I saw and read with interest The Meisters own efforts to do something similar to the new leaf concept, resulting in his lifting them out of the rouges pit for nearly 9 month's, giving them a probationary period to make good and settle some of the grievances of the time... Yes I know and Knew the history.

Yet when I came here to LCB I found that a large number of people here DO play at these casinos. They Play free chips... They deposit... They make requests for withdrawals... and oddly they were getting paid albeit glacially slow compared to other sites... but there was enough of an indication, to me, that there was a core of members here that do use these casinos for their gambling.

The Virtual group is one of the largest and oldest RTG operators out there, and I agree... that should give them the ability to be cutting edge and leading the pack in terms of payout times. For the longest time... they were literally the only game in town if you wished to play RTG. Similar to Microsoft... it was play by our rules or dont play. As Microsoft found out though, monopolies get broken up, new players emerge that make, just by doing it right, you look like a fool and force you to revise your strategy or go the way of the old IBM.

When Prism Aff Mang first signed on and introduced herself I was as cynical and skeptical as anyone out there... and said it. To which she responded " What would you consider "change". If you follow back to the beginnings of the "New Leaf" concept you will see that the changes I felt needed to be shown were to get payouts processed and payed out in a reasonable time frame, one that is compatible with the rest of the "reputable" industry. That would be 5-7 business days, as posted by such sites as Rushmore, Inetbet and Clubworld, in their Terms and Conditions. I agreed that this would be nearly impossible at the moment... But is an end Goal.

Instead, as a first hurdle I challenged them to Honor the time frame for payouts, as laid out by their own Terms and Conditions that being the 15 days. There was also a challenge to get bring the Customer service up to snuff, to stamp out some of the terminal excuses and misleading comments I had been consistently seeing and give some transparency into complaints, clarifying T&C issues and generally making a safer playing environment for those who choose to play there.

While I think that playing and depositing at these casinos should still be approached with caution, And I take stories like Meglingtons and Enough others like hers to raise serious concerns, I also think that the effort being made by Ingrid has been a positive change that has helped members here feel they stand a sporting chance of playing and potentially receiving a winning in under 3 months time.

Can Virtual get down to the 72 hour bar that other sites are currently consistently hitting... Yes... if they feel it is profitable to do so. The market will drive them to it, just as Microsoft was driven to become competitive. And if they feel they can tap into that market by cleaning up their past history.

Do I think they are there yet... No.
But I do think they are on the right track, as long as they stick to it. This is no longer the late 90's early Aughts, What worked then is no longer a viable business plan now, The Market has grown exponentially world wide and Virtual can decide to be a happy and doomed dinosaur... or evolve. That choice is theirs.

If, as they work towards evolution, I can make it a bit safer for our own members by not slamming the door in their faces and give them a chance to make their own case... I feel that it is worth doing.

I, is as in me... Jimbeaux.

LCB's official position on this is that the Warnings that are posted for these casino's were fully warranted and justly earned. Removing them without compelling evidence or reason will be approached just as the decision to place them... based on the actions of the casinos. I respect that stance and support it.

Curiosity here Ingrid, and using the $30,000 win as an example...
A player would make a request for a withdrawal of $2500, go through the process and only after the first 2500 was paid, 15 business days later then the second request could be made?

Or is the entire 30k processed, then paid out as a once weekly payment?

In the former case, barring any complications during the time frame it would take 36 weeks, at the current 15 day figure, to completly cash out a win like this.

In the latter case that time frame would be down to 12 weeks... and free the player to redeposit and spend some of their winnings back with the casino... a not unreasonable assumption.

I know different casinos have different max cashout's as well as having an "idle" clause if an account is not played for a certain amount of time that could be triggered if you were to wait out the timeframe and deposit instead at another casino...

... I really dont know, never been lucky enough to cashout anywhere that approached a Max.