casinojack
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« on: August 31, 2009, 03:33:05 PM » |
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Now handled by me also! So one neck to grab so to speak...
Good luck all!
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« Last Edit: December 29, 2010, 07:32:07 AM by Zuga »
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Tinmanfan
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« Reply #1 on: August 31, 2009, 04:07:24 PM » |
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Hi CasinoJack~ Back when I won the jackpot @ 33, I had a w/d pending...went 2 Playfair, made a deposit w/ a match coupon they sent me via e-mail, and was subsequently BANNED!! Live chat told me u r not permitted 2 use a coupon @ 1 casino while waiting 4 winnings @ it's sister casino. Had I known this, I NEVER would have done it!!!! Is there ANY way I can b permitted 2 play @ Playfair or am I banned 4 life?  :^(
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OFF 2 C THE WIZARD
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casinojack
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« Reply #2 on: August 31, 2009, 04:26:31 PM » |
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No, Is all fixed now. PM me your login ID you would like to use, and I will fix it.
We will ask all players to use only one ID as is easier to track. Keep in mind money and bonus at one allows you to play at both without fund transfers. Make it easy!
EDIT: If you login ID is what i think it is you are fixed!
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« Last Edit: August 31, 2009, 04:28:14 PM by casinojack »
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Tinmanfan
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« Reply #3 on: August 31, 2009, 07:39:13 PM » |
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No, Is all fixed now. PM me your login ID you would like to use, and I will fix it.
We will ask all players to use only one ID as is easier to track. Keep in mind money and bonus at one allows you to play at both without fund transfers. Make it easy!
EDIT: If you login ID is what i think it is you are fixed!
U r 2 much.... honest 2 pete, u guys r GR8!!!!!!!!!!!!! :^)
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OFF 2 C THE WIZARD
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bkddh5
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« Reply #4 on: September 12, 2009, 05:20:24 PM » |
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Hello I just tried to log in to playfair and it said my account was locked can you help me with that please?  My user name is bkddh
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casinojack
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« Reply #5 on: September 12, 2009, 05:27:20 PM » |
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FIxed !
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bkddh5
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« Reply #6 on: September 12, 2009, 05:30:54 PM » |
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Thanks That was fast! 
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medtrans
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« Reply #7 on: September 12, 2009, 06:26:40 PM » |
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Question... Are we now supposed to use the same account ID at both casino33 and playfair? Or still use a different one at each? Thanks, medtrans
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I love this forum.
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Tinmanfan
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« Reply #8 on: September 13, 2009, 05:01:04 AM » |
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Hey Medtrans~ Yep, I was told 2 now use same @ both 
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casinojack
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« Reply #9 on: September 13, 2009, 04:17:39 PM » |
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Correct same at both..is better for you also, such as comp points etc
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ladywithgun
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« Reply #10 on: September 13, 2009, 05:46:29 PM » |
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question, where do we use comp points ? Ive looked high and low but cant seem to find the spot thx
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Tinmanfan
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« Reply #11 on: September 14, 2009, 12:30:21 PM » |
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Hi Ladywithgun! I went 2 live support & they redeemed 4 me 
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casinojack
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« Reply #12 on: September 16, 2009, 12:23:05 PM » |
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question, where do we use comp points ? Ive looked high and low but cant seem to find the spot thx
Bingo, you just hit up live help to redeem them.. Moneybookers is up now btw!
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jade
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« Reply #13 on: September 19, 2009, 06:02:36 AM » |
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Casino Jack, When I made my first deposit, I made it for $20. I contacted live support and they said that it needed to be at least $25 to get a bonus. Went back and added another $20= $40, and got 300% with 300% insurance. After losing that I made a couple of deposits without any bonus. I have not seen or heard anything about the insurance as yet. Emailed support, earlier this week, but no reply yet. Could you look into it. This insurance is a new thing for me and we did not discuss how the insurance was handled, weekly, monthly, immediately, so i'm not sure how that works. My user id at playfair is "jade"
jade
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« Last Edit: September 22, 2009, 12:30:28 PM by jade »
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jade
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« Reply #14 on: September 22, 2009, 04:01:07 PM » |
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Is casino jack on vacation?. i have sent several email to plaiyfair and no response and now it has been 4 days since I have made the above post and still no reply, not even a PM, notta, zip!
Waiting, very patiently,
jade
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