First of all, bothektiek, I hope that picture isn't on your driver's license, they could have been scared of you, explaining why they locked you out. And the size of the money you won, by all means, they want to protect it. I can't understand how a person can have multiple accounts( I don't mean you particularily) and be organized at all. I have learned you have to keep on top of what your doing, and where your going. There are so many casinos, account nos., login stuff, even when I'm making a point to keep my s--- together I still don't have it like that. I'm always having to ask for password, username. If I'm going to have a leg to stand on if I get in a situation , I'm gonna make sure I don't take my big mess with me. I don't know if that makes sense, but I sure do feel for you. That makes it more painful to let it all out , like you did here, hoping to get the results you want and to be let down like that. I don't know what's worse not getting what you won because they won't cut it loose, or losing it back like I'm such a pro at! I believe it will come back to you and you are really taking it well and so mellow. It's so true what goes around, comes around, so watch your manners.