heres my awesome experience:
General Info
Chat start time Mar 31, 2010 2:09:00 PM EST
Chat end time Mar 31, 2010 2:45:35 PM EST
Duration (actual chatting time) 00:36:35
Operator Susan
Chat Transcript
info: All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. The average wait is 14seconds. An operator will be with you shortly.
info: All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. An operator will be with you shortly.
info: You are now chatting with 'Susan'
Susan: Welcome to
Slots of Fortune Live Support. How may I assist you?
dirkspan1000: hi susan\
dirkspan1000: i just signed up through my forums link
dirkspan1000: and dont see a bonus i was expecting
dirkspan1000:
http://slotsoffortune.com/lcb/?id=862923Susan: May I have your Login name and email address please?
dirkspan1000: ***********
dirkspan1000: **********@hotmail.com
dirkspan1000: nice music btw:)
Susan: One moment please.
dirkspan1000: i have moments, your lobby music is quite relaxing ^^
(ten minutes later)
dirkspan1000: <.<
Susan: Thank you for holding.
dirkspan1000: no problem
Susan: Due to increase in promotional abuse from your region, certain promotions have been suspended. The welcome no deposit promotion is one of the suspended promotions for your region. This may change in the future.
dirkspan1000: please
dirkspan1000: your a new
casinodirkspan1000: you cant tell me you have abuse
dirkspan1000: if you communicate a welcome bonus for an
Susan:
Slots of fortune is not a new casino.
dirkspan1000: international bonusforum, you have to make sure that any exceptions, or exclusions are mentioned
dirkspan1000: i thought so
dirkspan1000: well new or not, my remark remains valid
dirkspan1000: so your e aiming for usa only?
dirkspan1000: i just checked the thread, and it seems like the uk is also abusive?
Susan: No, we do not.
dirkspan1000: so which european countries are welcome?
dirkspan1000: Players originating from Albania, Armenia, Azerbaijan, Belarus, Byelorussia, Bosnia, Bosnia and Herzegovina, Bulgaria, Costa Rica, Croatia,
Czech Republic, Estonia, Herzegovina, Hungary, Iraq, Iran, Pakistan, Afghanistan, Myanmar, Zimbabwe, Indonesia, Kosovo, Latvia, Lithuania, Malaysia, Thailand, Moldova, Montenegro, Panama, Romania, Russia,
Russian Federation, Serbia, Slovakia, Slovenia, Ukraine, Yugoslavia, Republic of China, Taiwan, Malaysia, Vietnam, Indonesia,
Greece, Cyprus, Commonwealth of Kentucky, Canada and Netherland Antilles are not eligible to use the casino for real
(7 minutes later)
Susan: I will be right with you.
(6 minutes later)
Susan: Your patience is appreciated. I will be with you shortly.
dirkspan1000: automated messages ftw!
dirkspan1000: youi might hand me over to the manager right away
(ten minutes later)
Susan: We are currently extremely busy. Please be patient I will be with you shortly. I apologize for this delay.
(8 minutes later)
dirkspan1000: better call him her quickly, or this joke is gonna cost you aproximately 10.00+ possible custumers
dirkspan1000: *costumers
dirkspan1000: 10.000+
Susan: I will be right with you.
Susan: Thank you for holding.
dirkspan1000: you think youre having fun?
dirkspan1000: this might cost you a contract
dirkspan1000: either your putting me on the leesh, or youre asking your manager
dirkspan1000: i will include this chat session, with timestamp and date, to all the emails, and posts i will write concerning this joke, which
rival, or the casinos management can easily track back to you
dirkspan1000: centralized support or not
dirkspan1000: you are probably aware of the current issues with rival
dirkspan1000: most conclusively are the discussions on ***********
dirkspan1000: latestcasinobonuses is my own turf
Susan: Your patience is appreciated. I will be with you shortly.
dirkspan1000: there i will add you to the thread "new and updatable list of casinos to avoid"
dirkspan1000: im just giving you this info
dirkspan1000: so i hope you realize your job is on the line
dirkspan1000: your probably not smart enough to comprehend that
dirkspan1000: but youll find out
dirkspan1000: you have a lot to learn susan
dirkspan1000: lol
dirkspan1000: my patience has just reached its limit
dirkspan1000: so i say f*** you, and your "great" casino
dirkspan1000: you may close my account
info: Chat session has been terminated by the site operator.
info: You are not currently in a chat session.
lol, in the last monologue, there have been pauses of 5 minutes per remark.
i was really getting pissed...
i say that this is very bad behavior, since NOWHERE on their site is anything mentioned of any country not being eligible for a bonus of whayever kind, whcih means they are at least discriminating, which is bad enough, i will put some more info on rival in my own casinothread mentioned in chat
cheers
United States of America played Funky Chicken.
