Spin Palace Casino Review

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THIS CASINO IS CLOSED

Nina profile image
Nina Last Updated 2022-04-27

Overview

Spin Palace launched in 2001, under the ownership of the Palace Group, also known as Buffalo Partner or City View. This platform, along with those of the associated brands Ruby Fortune and Cabaret Club, runs exclusively on Microgaming software, with large quantities of certified casino games, bonuses and VIP rewards offered across North and South America, Asia and Europe. While first impressions leave nothing to be desired, the truth is unfortunately not so pretty: many customers and business partners hold a grudge against this operator due to numerous issues with payments, breach of contract and questionable marketing tactics.

Integrity/Trustworthiness

Many affiliates who have been involved with this group at some point in the past, hold a grudge against them citing failure to meet contractual obligations, and unethical conduct bordering on bullying. Initially a respectable company, internal issues eventually caused them to change for the worse, ignoring agreements and refusing to pay affiliate sites.

They have also been widely reported to ''handle player complaints very poorly'', choosing to ignore customers, rather than try and resolve issues. Despite being licensed by the MGA, known as the best regulator in regards to solving complaints, dissatisfied players claim the site turns a blind eye to their problems.

Player Complaints

Denied or delayed withdrawals, and relentlessly spamming via e-mails or SMS are the two most commonly encountered problems. Overall, the site receives mixed reviews from our members, but serious accusations come down to an abrupt change of T&C when convenient for the casino, and unpaid winnings along with unresponsive support.

 

Conclusion

We cannot recommend a site that FAILS TO PAY what is due to affiliate partners and patrons, as agreed upon in a written and signed arrangement. Their reputation has been badly damaged and there is still a fair amount of complaints regarding these serious, deal breaking issues. Be aware that you can't rely on this operator to be fair and reasonable at all times.

Down to Brass Tacks

Spin Palace Casino is rated 1179 of 1588 casinos reviewed with a score of 2.7 out of 5 after 197 votes and it has 860 Slots offered from Evolution Gaming, Microgaming, Net Entertainment and 7 others with an average rating of 3.9 out of 5 after 57673 votes.

Spin Palace Casino Video Review

Nina profile image
Nina Last Updated 2022-04-27

Overview

Spin Palace launched in 2001, under the ownership of the Palace Group, also known as Buffalo Partner or City View. This platform, along with those of the associated brands Ruby Fortune and Cabaret Club, runs exclusively on Microgaming software, with large quantities of certified casino games, bonuses and VIP rewards offered across North and South America, Asia and Europe. While first impressions leave nothing to be desired, the truth is unfortunately not so pretty: many customers and business partners hold a grudge against this operator due to numerous issues with payments, breach of contract and questionable marketing tactics.

Integrity/Trustworthiness

Many affiliates who have been involved with this group at some point in the past, hold a grudge against them citing failure to meet contractual obligations, and unethical conduct bordering on bullying. Initially a respectable company, internal issues eventually caused them to change for the worse, ignoring agreements and refusing to pay affiliate sites.

They have also been widely reported to ''handle player complaints very poorly'', choosing to ignore customers, rather than try and resolve issues. Despite being licensed by the MGA, known as the best regulator in regards to solving complaints, dissatisfied players claim the site turns a blind eye to their problems.

Player Complaints

Denied or delayed withdrawals, and relentlessly spamming via e-mails or SMS are the two most commonly encountered problems. Overall, the site receives mixed reviews from our members, but serious accusations come down to an abrupt change of T&C when convenient for the casino, and unpaid winnings along with unresponsive support.

 

Conclusion

We cannot recommend a site that FAILS TO PAY what is due to affiliate partners and patrons, as agreed upon in a written and signed arrangement. Their reputation has been badly damaged and there is still a fair amount of complaints regarding these serious, deal breaking issues. Be aware that you can't rely on this operator to be fair and reasonable at all times.

Down to Brass Tacks

Spin Palace Casino is rated 1179 of 1588 casinos reviewed with a score of 2.7 out of 5 after 197 votes and it has 860 Slots offered from Evolution Gaming, Microgaming, Net Entertainment and 7 others with an average rating of 3.9 out of 5 after 57673 votes.

Spin Palace Casino Activity

Yautjazz

Yautjazz rated a casino

nl 27 days ago
Spin Palace Casino
Spin Palace Casino

1.1 / 5

23 17.14 K
kilabee

kilabee rated a casino

ua 10 months ago
Spin Palace Casino
Spin Palace Casino

0.1 / 5

23 17.14 K
iDark

iDark rated a casino

fi 4 years ago
Spin Palace Casino
Spin Palace Casino

1.9 / 5

23 17.14 K
Nervishe

Nervishe rated a casino

ua 4 years ago
Spin Palace Casino
Spin Palace Casino

2.8 / 5

23 17.14 K
pjarmu

pjarmu rated and commented on a casino

nl 4 years ago

" At first I was negatively minded, because not all options are available when there is no account there. But after registering, it quickly came to my mind that it was a good idea. A quick deposit, do..."

Spin Palace Casino

3 / 5

23 17.14 K
pjarmu

pjarmu rated and commented on a casino

nl 4 years ago

"I did not have much cash, so I was looking for a casino that would double my deposit with a small deposit. This is how my adventure began. I've been playing there since they have Polish, for now witho..."

Spin Palace Casino

3 / 5

23 17.14 K

Player Reviews

2.7/5

  • terrible
  • dislike
  • average
  • OK
  • awesome!

Spin Palace Casino Video Review

Spin Palace Casino Activity

Yautjazz

Yautjazz rated a casino

nl 27 days ago
Spin Palace Casino
Spin Palace Casino

1.1 / 5

23 17.14 K
kilabee

kilabee rated a casino

ua 10 months ago
Spin Palace Casino
Spin Palace Casino

0.1 / 5

23 17.14 K
iDark

iDark rated a casino

fi 4 years ago
Spin Palace Casino
Spin Palace Casino

1.9 / 5

23 17.14 K
Nervishe

Nervishe rated a casino

ua 4 years ago
Spin Palace Casino
Spin Palace Casino

2.8 / 5

23 17.14 K
pjarmu

pjarmu rated and commented on a casino

nl 4 years ago

" At first I was negatively minded, because not all options are available when there is no account there. But after registering, it quickly came to my mind that it was a good idea. A quick deposit, do..."

Spin Palace Casino

3 / 5

23 17.14 K
pjarmu

pjarmu rated and commented on a casino

nl 4 years ago

"I did not have much cash, so I was looking for a casino that would double my deposit with a small deposit. This is how my adventure began. I've been playing there since they have Polish, for now witho..."

Spin Palace Casino

3 / 5

23 17.14 K

Player Reviews

2.7/5

  • terrible
  • dislike
  • average
  • OK
  • awesome!
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