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Loco Panda Casino - CLOSED 7/2015

 
This casino is TST approved powered by Real Time Gaming software
Warning: Players are advised to proceed with caution. Too many reports of slow and denied payments. Non responsive and slow customer support. Aside from slow withdrawals players are now reporting "security checks" which can take from 60-90 days. During this time players are not allowed to cash-out. This is nothing but another stalling tactic. Players are then being told they won't be paid because they haven't played enough recently??!! Rumours are that the company that owns and operates this casino (Milmore Ltd.) does not exist in Curaçao and are in fact not licensed and to top it off is linked to Affactive group. More Information

Jurisdiction:

Curacao

Cashout Limits:

$3,000 per withdrawal request

Cashout Time:

Long delays and non payments.

Overview

Owned by Milore Limited, Loco Panda is among the shady list of Revenue Jet clients, which also includes OnBling Casino, Grand Parker Casino, Classy Coin and Ruby Royal Casino. Despite having a casino rep onboard, the complaints began surfacing regarding delays in receiving payouts. It wasn’t long before the casino was finding excuses to deny withdrawals entirely and even introduced so-called “security checks”. Over the years players have been drawn to the large bonuses but they have predatory terms and conditions associated with them. In this case the offers were too good to be true.

Integrity/Trustworthiness

Milore Limited is not a licensed company and has ties to the Affactive Group, which is another rogue operation. They offer 24/7 support but players are unable to get anywhere with the reps. Not only are they coming up with ways to avoid paying players but their rules are completely void of fairness considering that the casino claims that fairness is of the “utmost importance”.

Complaints

A rep from Revenue Jet registered with our forum in March 2012 and remained on top of player inquiries, mostly related to payment issues. There is no doubt that there were some concerns with this casino but early on many of them were resolved by the rep. This changed and they eventually landed on LCB’s Warning List. As a group, Revenue Jets stopped responding to our communications as well as those of other affiliates. The Revenue Jet topic in our Direct Casino Support section has been flooded with complaints, which may be viewed here

Complaints began rolling in when the rep registered with LCB. We’ve had several players who have registered simply to report issues with this casino. In 2012 a player reported being owed $2,500, which they never received from Loco Panda.

Yet another player reported making an initial deposit and having their account locked for security reasons. The player received the following message from the Loco Panda finance department:

“Please be advised that we are unable to approve your withdrawal request for $121.

Please be advised that due to Terms and Conditions only one free bonus can be claimed on any account.

'Kindly note that you have used more than one free bonus.

We have reset your account balance and re-credited your account with your deposit in the amount of $21 in accordance with the casino’s Terms and Conditions."

The casino took nearly one month to process the refund.

One casino player’s account was closed in January 2014 and 6 months later his deposit had still not been returned. The casino rep was unable to assist the player and said it needed to be resolved within the finance department.

Withdrawals/Terms

Right off the bat, players are notified of a long withdrawal process with the following statement in #12 of the terms and conditions:

“Custom approval: Based on player status such as a VIP player, all withdrawals requested will be reviewed, approved or denied within 6 business days of the request being made.”

A six day review process is for VIP’s while the rest of the players are subject to a 10 day review process.

“13. Some bonuses may include cashout limits on winnings which are equal to 10 times the amount of a player’s deposit. The casino reserves the right to exercise this limitation at its discretion. Cashout limits will be determined by casino management according to a player’s level and recent account activity. Any account may be subject to review. While under review, any pending withdrawal request may be reversed with the requested amount returned to the player’s account.”

Customer Service

Live Chat

Phone: 1-888-983-0613 / 1-844-226-7239


Casino Representative

View Direct Casino Support thread for this casino representative.



Withdrawal Info

Minimum Withdrawal: $100
Minimum Deposit: $21


Cashout Times and Limits:

Cashout Times: Long delays and non payments.
Cashout Limits: $3,000 per withdrawal request



- reviewed by Glo Wood, last updated 2015-07-24

Please Note: The following countries are restricted at this casino: AP, BQ, Costa Rica, CW, EU, Guernsey, Israel, Jersey, Saint Martin, Poland, Palestinian Territory, SS, SX, Ukraine, Samoa, ZZ. more...
View mobile review

Loco Panda Casino - CLOSED 7/2015 Video Review

Loco Panda Casino - CLOSED 7/2015 Screen Shots

Banking at Loco Panda Casino - CLOSED 7/2015

Loco Panda Casino - CLOSED 7/2015 supports banking methods in their casino for both deposits and withdrawals by Neteller, Skrill-Moneybookers and Wire Transfer and only deposits by Paysafecard, Visa Electron, American Express, MasterCard, JCB and Visa.

American ExpressWire TransferJCBMasterCardNetellerPaysafecardSkrill-MoneybookersVisaVisa Electron

Currencies and languages supported:

The currencies that Loco Panda Casino - CLOSED 7/2015 allows to be used in casino accounts are U.S. Dollars The casinos only language that is currently supported is English.

EnglishU.S. Dollars

Blogs On Loco Panda Casino - CLOSED 7/2015


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Jackpots at Loco Panda Casino - CLOSED 7/2015:

Name Value Software    
Midlife Crisis $2,031,044  
Shopping Spree $2,031,044  
Jackpot Pinatas $1,765,140  

3 of the slots at Loco Panda Casino - CLOSED 7/2015

Related News

Members Comments

  • United States masskat

    04/07/12

    I really want to like this casino but after depositing several times for several hundreds of dollars I have decided that they are way too tight for me to play at. Most recently had $400 to play with, hit the bonus 20 x playing anywhere between 50 cents and $2.50 spin and of the 20 bonuses I won less than 20 dollars in 15 of them, 7 of them less than $5.00 and my only decent bonus (compared to others) was only $133..thought it was just bad luck but now I am convinced they are just super tight..so long for now Loco Panda

  • optimaflex009

    21/12/12

    LOCO PANDA DONT PAY THERE PLAYER THE MONEY THEY OWE THEM I HAVD BEEN WAITING OVE A MONTH AND STILL HAVE NOT RECIVED MY MONEY

  • United States Glossy28

    05/01/13

    There are quite a few games to choose from when you play at this site. For instance, you can choose from over 100 different slot games, and then from about 15 to 20 different video poker games and a nice amount of table games as well, including roulette, blackjack, baccarat, and more. This is an RTG casino. It tends to resemble the other RTG casinos especially when it comes to their methods in which players are allowed to deposit and withdraw money. They are pretty lenient when it comes to the variety of methods you can use to deposit. However, when it comes to withdrawing, it's a bit different. Players are only allowed to withdraw a minimum of $100 and can only do so when using two specific methods: Netteller and wire transfers. They offer a pretty nice welcome bonus for signing up. It's a 400% match on your first deposit.

  • United States masskat

    11/02/13

    Glossy you work for them?

  • Serbia Lootva

    04/04/13

    What caught my attention was a $30 No Deposit Bonus (you have to register and enter the code), and although I saw no special country restrictions for the bonuses, it is a wise thing to just get in touch with the support and check it out. There's also the 400% first deposit bonus up to $4,000 that you can use for slots (30xbxd WR apply).
    You can choose to play instantly, from your browser (just make sure it supports Flash), and to download and install the software to your computer (no Mac computers supported).
    I found a nice number of Slot games, and although you can't play in practice mode (something I really love), you can at least see the game screenshot. Must admit that I was hoping to meet the WR earlier, but it seems they run things really tight, and that you must have a ton of luck. Not me obviously.

  • United States pokergranni

    24/08/13

    I have just recently become a player at Loco Panda and I am glad I did. I had read some bad reviews about Loco Panda; examples, player's not being able to cash out their winnings, or a player could not cash out their funds due to lack of playing time, and accounts closed with claims of multiple accounts. I personally have not experienced any of the above and found cashing out was an easy process. I did have to provide additional identification to Loco Panda but I did not find this troublesome. I feel it only added to the security of my casino account; just an extra layer of protection. It did take a few more days to receive my fund than I had anticipated but I did receive the correct amount.

    Loco Panda Casino's login page is very easy to read and access. Again not a lot of casino bonus pop-ups coming at the player and this is a definite plus in my book. All the bonuses I have claimed have been sent to me via email. Loco Panda does offer player bonuses at their site but they are offered by a player's choice to click. This is much better I think, not so in your face type of promotions that I have to spend time closing before I can play.

    Loco Panda's slot and table games are just the same as their sister casinos. So I ended up with the impression, if I had played at one of these casinos, I had played at all of them. Aside from that impression, I liked all the slots that Loco Panda has on its menu. The graphics were good on the casino's slot games and the coin amounts that a player may wager are the normal amounts at most online casinos. Although I was not a winner playing Loco Panda's slot games, I enjoyed playing them and I feel I got a good value for my funds regarding the amount of playing time.

    When I added up Loco Panda Casino's pluses and minuses, the casino came out on the plus side. So with that deduction on my Granni scale, I gave Loco Panda Casino a 6 out of 10. I would recommend Loco Panda for a good bang for your buck casino.

  • Poland luminairee

    04/04/14

    Another site I would like to review is Loco Panda. Loco is another great casino working on RTG software, every new player will find an outstanding free bonus of 30 $ to reedem in cashier. You can choose from variety of games from all RTG games that showed up. It offers. The registration is very quick and easy, all you have to do is put some data inside and confirm your email adress. Games offered here have wonderful graphics and layout, if you are lucky and hit some free spins you can win hundred of dollars in a single round I recommend Count Spectacular Slot and Golden Lotus .

  • Poland piowoj1991

    10/04/14

    Solid RTG casino. They give a lot of no deposit bonuses for all players. You have to be aware that you cant reedem two bonuses in row if you did not make a deposit between them. Loco Panda is cashable for sure. The verification process is very long but you can verify yourself once in all casinos in this network. The withdrawals are not tha fastest - you may receive the cash after one or two weeks.

  • Romania play3r211

    14/04/14

    This is the only RTG casino where I made a deposit.
    I won from a no deposit promotion and made a deposit and withdraw 125 $ .
    I like the games here but I hate the long waiting for the documents aproval and the faxback form.
    I made my second withdraw from another no deposit bonus the same it was restricted to 100 $.
    Now I'm over the documents aproval stage and I only hate the 10 days that takes for a
    neteller withdraw.
    I will play all the no deposit bonuses but I will never make another deposit until they will make the payout time shorter because the ugliest thing about this waiting is the 6 or 7 days that you can make a reverse.And I make this thing when the waiting is so long.

  • landon

    17/04/14

    Loco Panda is very solid website with a lots of games. It came along with Classy coin and OnBling to the market.
    Withdrawals here are not fast they take 10 days or more and require additional verification, scanns, documents and min deposit of $21. Payout ratio is very good at this website like at Classy Coin.
    It took me some time to play their games with free coupouns. Never cashed out.

  • United States rikky644

    10/05/14

    their machines are WAY TOO TIGHT....i have deposited hundreds of dollars and even after assuming a bad luck streak i am now convinced it is close to impossible to win any decent amount here....will be spending my money elsewhere from now on...the club world casino group is far more generous.

  • Belarus yapro123

    18/05/14

    Bonuses are very nice here , but i was waiting my withdrawal on skrill 12 days, which is impossible and unacceptable this days.

  • Poland yellonek

    22/05/14

    Loco Panda was launched among with classy coin and onbling sites are very similiar and recently launch many no deposit codes, they also give good promotions on deposits and payouts here require verification standard for rtg, very nice site 4 stars.

  • United States mimi190

    10/06/14

    I make sure that all casinos I review, l have at least made a deposit and played in the real money mode;)

  • United Kingdom Dominic Horsley

    24/06/14

    'Loco Panda' is a decent enough RTG casino, It's bright colourful and attractive to the eye. The no deposit bonus works well enough even though i won nothing. This casino is similar to onbling casino. The games are limited to RTG so it is one of the smaller sites but if this is what you want to play then by all means this is not a bad place.

  • United States girlwquality

    12/07/14

    WARNING THIS CASINO DOES NOT PAY OUT WINNINGS!!!!!
    I tried out this casino because this website did not show it as a rogue casino. I deposited $20.00 with a 100% match and the offer of 100% cash back on my losses. I lost the deposit and claimed the 100% match. I actually played through and won. The restriction was only being able to withdraw 5 times the amount, the amount I won was $100.00. I sent in all the paperwork and was approved in about 5 days. At that point they allowed me to put through my withdraw. I submitted it and it stayed pending for over a week, at that point I got an e-mail offering me to redeposit it and get a 100% match with no restrictions. I declined that offer and asked to please honor the withdraw. Another week later they sent me an e-mail that I was not approved for the withdraw. When I asked why they could not give me any reason other then: We would like to inform you that your withdrawal request was not approved at this time.

    Your account was randomly chosen for a security check and you will be notified by email once your account review is over. This process might take up to 60 business days.

    As a reputable and legally operated casino, it is vitally important for us to implement security measures, and LocoPanda Casino regards your security, privacy and satisfaction as our top priority.

    Please accept our apologies for this necessary inconvenience, and we thank you in advance for your patience and understanding.

    Best Regards,

    Finance Department,
    LocoPanda Casino
    Why did they offer for me to redeposit the money and then when I declined that they all of a sudden did not approve me? I have never heard of this and they ask for more than the average of documents including a credit card statement. I am disgusted with this casino and it has been a month now since I tried withdrawing only $100.00. They can't even pay out $100.00. That is really bad.

  • United States girlwquality

    29/07/14

    I have an update to my previous post. I finally received my withdraw of $100.00 today in my account.. I originally requested my withdraw after the approval process around 6-16 and finally after several e-mails back and forth I got my funds today 7-29. I can no longer say that they don't pay, but this was a ridiculous amount of time to wait. I have e-mailed finance to make sure that I will not have to wait this long again. I really want to find a great RTG casino because the one I have remained loyal to for 13 years (Sun Palace Casino) is going down hill with customer service and since I never get lucky with them I don/t know how their withdraw process is. I am wanting to find anew one to be loyal to and I hope it is Loco Panda.

  • United States girlwquality

    29/07/14

    I did not hit any rating with that last post and don't know how to edit it. I will resubmit with a rating of 4 stars to offset the other one.

  • United States girlwquality

    29/07/14

    O.K now I see what happens when you rate it , It changes all your previous post with that rating. So, I will change it again to proper rating for now. Loco Panda give me enough to give you 5 stars next time.

  • Romania nutzag46

    22/08/14

    long period of time for first withdrawal.many conversations between finance department support or live chat casino without resolve something.very bad reputation for loco panda casino

  • Poland smiechowy

    25/09/14

    loco panda is another sweet and lovely site offering rtg games, there are very good games like golden lotus that can pay much in the feature on top of that they run many no deposit codes which are cashable and payouts here are working fine, 5 stars

  • Canada Gloriabe

    14/10/14

    Good comments about the casino I am looking for a solid RTG, I have been studying them and they can pay high I also have played no deposit bonuses and found the right games for me anyways, and I would like to spend time playing them, this is s cute site, but was not sure about it, but I am now,

    worth a deposit I feel after reading the comments,

    Gloriabe

  • United States Tamijofun

    29/10/14

    This site is smooth and pays out fairly fast. Not a lot of ndb's but is a fair site.

  • United States rena35

    29/10/14

    I thought this casino was ok. I played the free chip but i have not deposited to them. The payout time on big wins is what gets me the most. Also i have seen some complaints but not to an extreme.

  • Hungary sjnyer

    27/01/15

    Hello, I unfortunately do not have a good opinion about this casino. I got a no deposit bonus, and managed to do the play through.I deposited with Skrill, and then asked for a withdrawal. I have sent many documents. But I havent got my winnings and I have not received my deposit either, and it took them 60 days to check my data. I asked them to at least give back my deposit. With great difficulty I just got back my deposit. I would not recommend this to anyone in the casino.

  • Canada pinkxxx

    07/02/15

    As you can read from above there are mixed emotions about this casino...I wasn't pleased with customer service or payout time . My first go at it with a free chip and it took literally weeks and emails upon emails and chasing and waiting for the lil bit that was coming to me ...but I stuck it out cause of the point . I get that it was free chip winning but they give them out and should expect some ppl to win . I don't think its a good impression and didn't impress me to deposit there . I don't have the time or patience to deal with that kind of service. There are too many other casinos out there with prompt good customer service and don't make you chase them around the bush.

  • United States radrose82

    26/02/15

    You can choose to play instantly, from your browser (just make sure it supports Flash), and to download and install the software to your computer (no Mac computers supported).
    I found a nice number of Slot games and always lots of no deposit bonus and deposit bonus.

  • United States 73kdub

    05/03/15

    I have read many not so good things about this casino, mainly slow payouts. I have played here quite a bit, because they do offer some really good deposit bonus's with reasonable play through requirements. I was very pleased with the level of customer service, they are very helpful, knowledgeable and friendly. As for the bad rap they have in regards to cashing out I haven't been that lucky yet, but I have no complaints to this point.

  • Latvia barebones

    24/03/15

    I am not surprised they ahve such low score here. I played there once with a free chip and met thw wagering, then the next day my account was with empty balance. I tried to contact support but they never answered so eventually I just gave up. It's just sad that there are people who deposit there and after that gets much disrespect. Altough I wasn't a depositor there, if my experience was good, I would have become.

  • Turkey galata86

    21/04/15

    I don't know why this casino have only half of star here. I have good experience with this casino. I played here few times, I deposited and withdraw my money few times without any problem. I am not a big fan of their games but they offer great bonuses and that is reason why I played here. I will give them 3 stars.

  • India jingdrag

    11/05/15

    worst casino, i had won 700$ with their no deposit bonus but they did not pay i contacted their support they said i had claimed two no deposit bonus in a row but it was not mentioned in their terms then that one cant claim two no deposit bonus in a row i discussed that with their support but of no use. after few days they closed my account.

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