The Lake Palace site is a casino website promising players much adventure when playing their online casino games. Part of the Grand Prive group, this online casino encourages responsible gaming and high levels of security.

Software

The Lake Palace homepage tells the soon to be player that several bonuses are on offer but without a description of them. The only big bonus advertised is the $100 free when a player downloads the software. There is an icon calling on existing players to 'upgrade now' whereas most sites will perform the software upgrades automatically when a player logs on to the site.

Banking

The banking section of this casino needs a bit of work. There is a long list of text and a player just wishing to make a quick deposit or withdrawal will find himself hit with a lot to read before being able to do so. There are no quick short cuts for someone looking to find out which banking methods are on offer and how they can perform this task simply.

Games

The website is a bright green colour, which is nice, though not particularly representative of the theme of a lake. Clicking on any of the games on the homepage of the site will take the player to a list of games that no one has ever heard of before. Clicking on any of the four games laid out on the homepage takes the potential player to exactly the same place. Anyone for a game of 'Minted Sevens'? Why someone clicking on the icon for 'poker' would want to hit a page describing the slot machines that the casino has, is not clear.

There are a lot of games offered by the casino though the games are so random that there is not much point in looking at them in any great detail. There are a couple of different forms of roulette on the site though anyone who has played roulette in both Las Vegas and European casinos will know that they are far more likely to be playing exactly the same game in both places than they are to be playing the different versions on offer here.

Customer Support

The customer service information is clearly displayed in the corner of the casino's home page. There is a toll free number for the United States and an email address for those wishing to write down their problems. In addition, there is a live chat function which is often very helpful.

The online gambling market is a crowded market with literally hundreds of sites offering thousands of games. The bonuses offered are high and the games that are professional will attract the players, those that aren't can not expect to survive for very long. That said if there are gamers out there who enjoy the more obscure slots and basic games this could be the place for them.