Lake Palace

1.9 stars (based on 125 votes).
Lake Palace welcomes players from Virginia.
This casino is itech Labs approved powered by Saucify software
Warning: Lake Palace is now using the BetOnSoft but was one of the rare Microgaming casinos to have decided to not pay its affiliates once they shut down the US facing operation but still service the existing US clients essentially breaking contractual obligations, as a player I would urge you to use caution with a company that employs such tactics.



Cashout Limits:

$10,000 Weekly

Cashout Time:

Pending time: 48 hours; E-wallets: 48 hours; Credit/Debit Cards: 7-10 business days
The Lake Palace site is a casino website promising players much adventure when playing their online casino games. Part of the Grand Prive group, this online casino encourages responsible gaming and high levels of security.


The Lake Palace homepage tells the soon to be player that several bonuses are on offer but without a description of them. The only big bonus advertised is the $100 free when a player downloads the software. There is an icon calling on existing players to 'upgrade now' whereas most sites will perform the software upgrades automatically when a player logs on to the site.


The banking section of this casino needs a bit of work. There is a long list of text and a player just wishing to make a quick deposit or withdrawal will find himself hit with a lot to read before being able to do so. There are no quick short cuts for someone looking to find out which banking methods are on offer and how they can perform this task simply.


The website is a bright green colour, which is nice, though not particularly representative of the theme of a lake. Clicking on any of the games on the homepage of the site will take the player to a list of games that no one has ever heard of before. Clicking on any of the four games laid out on the homepage takes the potential player to exactly the same place. Anyone for a game of 'Minted Sevens'? Why someone clicking on the icon for 'poker' would want to hit a page describing the slot machines that the casino has, is not clear.

There are a lot of games offered by the casino though the games are so random that there is not much point in looking at them in any great detail. There are a couple of different forms of roulette on the site though anyone who has played roulette in both Las Vegas and European casinos will know that they are far more likely to be playing exactly the same game in both places than they are to be playing the different versions on offer here.

Customer Support

The customer service information is clearly displayed in the corner of the casino's home page. There is a toll free number for the United States and an email address for those wishing to write down their problems. In addition, there is a live chat function which is often very helpful.

The online gambling market is a crowded market with literally hundreds of sites offering thousands of games. The bonuses offered are high and the games that are professional will attract the players, those that aren't can not expect to survive for very long. That said if there are gamers out there who enjoy the more obscure slots and basic games this could be the place for them.

Withdrawal Info

Minimum Withdrawal: $100
Minimum Deposit: $20

Cashout Times and Limits:

Cashout Times: Pending time: 48 hours; E-wallets: 48 hours; Credit/Debit Cards: 7-10 business days
Cashout Limits: $10,000 Weekly

- reviewed by Ava Jackuard, last updated 2014-09-03

Please Note: The following countries are restricted at this casino: Bangladesh, United Kingdom, Poland, Romania, South Africa.

Lake Palace Screen Shots

Banking at Lake Palace

Lake Palace supports banking methods in their casino for both deposits and withdrawals by Neteller and only deposits by MasterCard, Paysafecard, iDeal, Visa and Giropay and only withdrawals by Wire Transfer and Check (Cheque).

Check (Cheque)Wire TransferGiropayiDealMasterCardNetellerPaysafecardVisa

Currencies and languages supported:

The currencies that Lake Palace allows to be used in casino accounts are AU Dollars, U.K. Pounds, Danish Krone, Swedish Krona, U.S. Dollars, Canadian Dollars, Norwegian Kroner and Euros The casinos only language that is currently supported is English.

EnglishAU DollarsDanish KroneSwedish KronaU.S. DollarsCanadian DollarsNorwegian KronerEuros

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Members Comments

  • India Livebig


    I made a mistake of not checking about this casino on lcb while joining them and i had to pay for it because they turned out to be thugs and did not receive any of my money which i had won from playing with them. I want to advice all the users who are associated with lcb to please check about a room on lcb before joining then be it any room no matter how famous or reputed they are because any one of them can turn out to be a fraud and you might lose your money for no reason at all as it happened with me when i had registered for this casino. I must say that lcb is always guiding its users properly by the ratings and the warning signal in case the casino room is resorting to unfair practices and lcb will always remain in my good books because they have always guided me in the right way but this time i made a little mistake and i am paying for it and i lost 90$ with them i had won 250$ from that 90 and they are not listening to me whenever i am asking about withdrawing my won money i guess this tells about their motive behind this establishment and i am very upset because of this because i was playing very good and was really very happy with the way everything was going and i guess i had never expected them to do something like this its rooms like this that make people not to believe in online gambling and anyone who resorts to these kinds of unfair practices must be reported and be tried to shut down as soon as possible because this is not fair as they are robbing people of their money and not even providing the services which they had promised in return. I guess this makes it pretty clear that this casino room is not to be joined guys please find some other room as they are frauds.

  • United States deb66


    I used to play alot at Lake Palace but since they changed software, customer service is horrible and their reputation has gone way down. I will not be playing or depositing at this casino again.

  • Slovakia (Slovak Republic) mrohacek



  • Latvia barebones


    I have played there with free chip only. I had no luck wagering it but I got a pretty bad impression. The support lacked professionalism, knowledge about their own games and terms. The game selection was decent but just the same as all other Saucify casinos.

  • India jingdrag


    as mentioned this is not a trusted group of casinos, i have account their and they keep offering no depsoit bonuses and i like to play betonsoft slots so i used to play my depsoit bonuses here but never won and i had read many complaints for this group of casinos so i had never deposited here, but if you wanna master bet on soft games you can register here use their no depsoit bonuses to know more about these slots.

  • Macedonia helena_kp


    I like Bet on Soft games and used to be big fan of their games,specially of their free spins or chips,which before they offered a lot.I have opened my account ,maybe 2 years ago,but never made deposit here .Like the rest of the Bet on Soft Casino ,so they did changed their Terms of free chips.Before you could use tons of them,but now after the deposit ,you are allowed to use 5 free chips or spins in a row,but i guess thats not that bad.Nice support as for withdraw i didnt made any.

  • Denmark OOPaloo


    This is a rogue casino. I learned the hard way and had to pay to know better in unpaid winnings. Don't do the same listen to the voice of experience and find a relible gaming site to put your hard earned money at risk with.

    There are many forums including this one where you should check on a casino before you make a deposit.

    What amazes me is that these crooks can continue to operate year after year. I'm glad that more and more user forums like this one are online now. Hopefully less people are getting ripped off than in the past due to cyber forums.

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