Jackpot Grand Casino - CLOSED 7/2015

This casino is TST approved powered by Real Time Gaming software
Warning: Players are advised to use caution. Slow and delayed payments combined with enforcing 90 days "security check" rule, which was as we suspect enforced to tempt players to reverse their withdrawals. Players are then being told they won't be paid because they haven't played enough recently??!!



Cashout Limits:

$500 Weekly

Cashout Time:

Long delays

First Impression

Jackpot Grand Casino is one of the first Real Time Gaming software to be released in 2013. Opening in January the site enters the online gaming industry with steadfast notoriety and is still in the early stages to determine the integrity of this site. Mixed reviews from players have been reported and have become the subject of controversy. Therefore it is suggested to play at an alternative casino until further information and feedback becomes available.


Jackpot Grand is powered by the industry leader Real Time Gaming software. A large market for US players that are welcomed at most brands under this software. Quality graphics, large collection of Bonuses and several Jackpot variations is the noted signature of this software.

Utilizing sophisticated technology security is 100% guaranteed. A state-of-the-art SSL system is employed protecting private data and banking transactions. Jackpot Grand is licensed in Curaco and owned by Netad Management.


There are plenty of promotional offers to appeal to a vast market of gamblers. The Welcome Bonus is for new players is a generous one available when making your first deposit. For one arm bandit fans the Slots Bonus is a lucrative one with loads of Free cash to add to your spinning pleasure.

The Blackjack & Video Poker Bonus is the perfect answer for players wanting spend time at the tables and try their luck in Poker. Every week existing players will have an abundance of fresh and new Bonuses pump up the credits. Exclusive promotional offers are also delivered to your email and players should check their spam box to assure receiving them.


Real Time Gaming delivers a dynamic and diverse gaming package with sophisticated graphics, lively animation and quality stereo sound. There are over 180 games that are captivating ranging from Slots, Table Games Video Poker and more.

Real Series Slots have line winning Jackpots including Random and Minor Jackpots with climbing prize pools including a variety of Progressive Jackpots. Hot action spins include Stacked Wilds, Expanding Wilds, Free Spins, Scatters and Bonus Games. The Win-Win feature means you can’t lose during a Bonus round. You won’t miss out on triggering a Bonus Game with the Guarantee Feature Slots.


Minimum deposits are modest with a $21 requirement. The withdrawal process takes up to 5-10 business days with payouts in “installments of up to $/3,000” which is unclear if that is daily, weekly or monthly and what the exact maximum amount truly is.

Customer Service

Live Chat

Telephone: 1-866-828-4363 (USA)

Email: support@jackpotgrand.eu

Casino Representative

View Direct Casino Support thread for this casino representative.

Withdrawal Info

Minimum Withdrawal: $100
Minimum Deposit: $21

Cashout Times and Limits:

Cashout Times: Long delays
Cashout Limits: $500 Weekly

- reviewed by Ava Jackuard, last updated 2015-07-23

Please Note: The following countries are restricted at this casino: AP, BQ, Costa Rica, CW, EU, Guernsey, Israel, Jersey, Saint Martin, Poland, Palestinian Territory, Romania, SS, SX, Ukraine, Samoa, ZZ. more...

Jackpot Grand Casino - CLOSED 7/2015 Screen Shots

Banking at Jackpot Grand Casino - CLOSED 7/2015

Jackpot Grand Casino - CLOSED 7/2015 supports banking methods in their casino for both deposits and withdrawals by Wire Transfer and Neteller and only deposits by American Express, MasterCard, Skrill-Moneybookers, Paysafecard, Visa Electron and Visa.

American ExpressWire TransferMasterCardNetellerPaysafecardSkrill-MoneybookersVisaVisa Electron

Currencies and languages supported:

The currencies that Jackpot Grand Casino - CLOSED 7/2015 allows to be used in casino accounts are U.S. Dollars The casinos only language that is currently supported is English.

EnglishU.S. Dollars

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Jackpots at Jackpot Grand Casino - CLOSED 7/2015:

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Midlife Crisis $2,031,044  
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3 of the slots at Jackpot Grand Casino - CLOSED 7/2015

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Members Comments

  • United States irishgilly


    Okay! Well I received an invite to this casino today from the casino, offering a $15 no deposit code. I immediately accessed google and went looking for better codes. Found one elsewhere, for a different ammt. than you have. I downloaded. My malware popped right up, but I was able to get the casino downloaded. However, I could not access the cashier. Everything else was working fine. Had a chat with live chat.They denied knowledge of the other code and offered me $10 to be happy and shut up. I refused. I then found your offer on google. Having been a member here for years, I knew you could be trusted, so I tried to download from here. Malware popped up. I am leery as hell to try and access this casino now. While I was chatting with live chat they claimed they were implementing new strategies to make the play "smoother". What the heck does that mean? Does it mean that they went on line originally with less than smooth operations? I am really concerned now. The gentleman I spoke with at the casino could not answer simple basic questions about their software. I am worried about my roomies now. Has anyone ever won any money from this casino? If so could you please inform us of the process and the ease with which it was accomplished? In the mean time, I would be super cautious about depositing here...

  • danielaf



    Some part of the download was bringing up the alert. It was fixed. I'll reply in the thread.

    Best regards,

  • United States slimshady01


    I deposited for the first time. won big time filled out my fax back form,they called me on the phone congradulated me,accounting kept asking for more information max withdrawl is 3000.00 per week,I could never get a withdrawl request to attempt to withdrawl due to documents not recieved on withdrawl screen,accounting plays games never could withdrawl my winnings won at this casino bank account was in wifes name and so was debit card used to deposit ... wont go back to this casino ever. good luck had winnings at almost $ 6000.00 what a bummer.

  • Serbia zuga


    Hi slimshady,

    you can contact Daniel whos representative for this casino and Im sure he'll be able to assist you :


    LCB Admin

  • United States luckee7


    I played a free $50 chip here and completed the playthrough requirement with an great ending balance. Max cash out is $50 but the minimum withdrawal is $100. So I deposit another $50. Then they tell me they can't do a wire transfer like my bank requests, which is to what my bank calls their correspondent bank account number and the swift code. Then uncluding my name and account number. I've used this method successfully for European casinos and it cost me a $100 fee doing it wrong the 1st time.
    Run around big time with Jacpotgrand, with conflicting information from different departments. I don't know if I'll ever get my money back so I will check back and let you know on this one good or bad. I'm the kind of person who feels they must be held accountable or exposed.

  • Serbia Lootva


    Well, after reading the not so good reviews about Jackpot Grand, I was a bit reluctant to even bother to try, but Casinos accepting US players are my weakness (I love to be able to find a place I can share with some good friends from US).
    First thing that I noticed is that although the site design is a bit generic, it looks great and very professional, and I wish more sites were this good looking.
    That's just for starters, because you can preview the games (only the screenshot, but you will get the idea what you are getting). No fun play mode, only registered players can play, using real money.
    I like to choose instant playing instead of downloading and installing the software, and in this case i only wish I could play straight from my tablet, that is they have a mobile site version.
    I am sad to say I didn't do quite good here, not even through the initial bonus WRs, that is not that high. Well, I might try to do it next time, but so far, no luck on this site for me.

  • Pattywak


    JACKPOT GRAND CASINO uses Real Time Gaming Software, and is available in one of two formats, full download install or a slightly smaller choice of available games via flash or instant version. I believe Jackpot Grand casino opened in 2012 and they have an incredible amount of games, more than almost anywhere else I have seen. Like about 185 to date, and adding more every other month or two, too. Jackpot Grand Casino offers about 18 Table, Poker, and Specialty Games, in each category with some variations including Scratch, Blackjack, Keno, and Bingo. There are also the huge variety of Slots. Progressives, Video, 5 Reel, 3 Reel, Guaranteed Feature, Win-Win, and my personal favorite too, of Video Bonus Slots! I just love the Slots! Cannot get enough of the spinning and winning sensations! Enchanted Garden, Mister Money, and Micey Dicey, are just a few you will find me playing here. I tend to bounce around to play a good variety, but usually come back to one of those in the end. I love the Free Spins with Multipliers, and the feature guarantee of micey dicey is too cool!! Support is offered to you by using LiveChat, Email, and there are also 800 numbers listed on the website. I used LiveChat to help with a smooth first deposit and they were friendly enough to me. Restrictions: All Players 18 years or older are allowed except where prohibited by local laws. Even though I am a fairly new player, I think JACKPOT GRAND CASINO is a place I will return to play at and highly reccommend it to everyone! The only thing I might like to see improved is to add in the few missing Slots on Real Time Software. All transactions are processed in United States Dollars. Unclear if they take other types of currencies or not. The minimum deposit is $21 for any method used. I deposited with my Netspend Visa the same day I created a new account. I have not made a withdrawal, but it states from 5 to 10 business days to process either of the two choices. There is a maximum of $3,000 per weekly increment allowed. A cashout of $5,000 would take a total of 20 business days. Huge signup first deposit offers you don't want to miss out on either. Deposit Options: VISA, MASTERCARD, NETELLER, MONEYBOOKER, UNIONPAY, ECOCARD, UKASH Withdrawal Options: BANK WIRE TRANSFER, NETELLER. You earn comp points by playing and can cash in at 100 for $1.00, and upward of course. Always ask support for specials, they may have some not advertised as well, and smaller rollover too.

  • United States shirlsplay


    Jackpot grand casino has been in business for around a year or a little bit more. I opened a account a while back. When i opened my account i was given a no deposit bonus to try out the slots before making a deposit. Well that no deposit bonus lasted me a hole 7 to 10 minutes top. that was just a total tease to me and kinda made me mad. so i went to live help and told the guy that my no deposit bonus went really fast and that they should loosen there slots. the guy in chat offered to give me a $10 no deposit bonus to go and play with and see if i could play longer. well i was very happy and thought to myself , how cool of them to give me another no deposit bonus. well it did not last much longer either. i stuck with the same slot and i did really poorly on it. by now i was a little fustrated cause i was in the mood to play slots , so i decided that i would deposit and give it another try. with this casino being fairly new to the gambling world i only made a small deposit of $25. am pretty sure i got like a 400% match deposit bonus cause i remember my total balance was over $100. well now am excited that i have a little bit of money and that i should be able to play for awhile and get my slot fix. of course i went back to the same game i was playing before which was "bunko " i thought for sure that it was time for me to get a bonus round so i started off betting high. well it was not hitting so i had to kick my bet down. i had to kick it all the way to minimum bet of just $.20 cents a spin. i was determind to play until i hit a bonus round , finally i did. what a relief. am very stubburn and bebieve that every slot game has to hit. my boy friend always tells me to give up that they do not have to hit. i really should listen to him. lol. i did not win much on bonus round cause bet was low but i was happy that i finally got one so i could move on to another slot. i went to another older slot game and played for awhile slowly building up balance , to only lose it on another slot game. i would say i played for around 2 maybe 3 hours so i was happy. i felt like i got my money worth of playing. i have only gone back to the casino 1 other time and that was because they sent me an email saying that they put $10 in my account. it was very nice of the casino to do that , but once again i was done within a few minutes. maybe i just have bad luck at this casino playing there slots. i think that they are a very good casino as in taking care of there players by making sure they have a good time and are happy. the look of the casino is pretty nice looking it is not flashy or bright , infact it is kinda dark just like the land casinos are. if you open up an account from the banner at top of page you will get a nice $25 no deposit bonus to try out the casino for yourself. the bonus code for your no deposit bonus is at top of page , go to cashier and redeem after you open an account. MUST USE LINK ABOVE. The software they use is real time gaming. I downloaded the casino so i would have a big variety of games to choose from. they do have a flash version were you do not have to download and you play right inside your browser. the bad thing about that is that you only have a very few games. no where near what you get if you download the casino. I have never had a problem here at jackpot grand. i was a little disappointed at first with the no deposit bonus money going really fast but that is my fault , i should of gave up and moved to another slot. I would recommand playing at jackpot grand casino they are really nice in support and the first time deposit bonus is really nice. i only play slots , i do not like the other games. make sure to read the terms and conditions of your bonus after you redeem it inside the cashier. also to see what you are allowed to play that counts towards wager requirements. if nothing else take advantage of the no deposit sign up bonus , you have nothing to lose. good luck :)

  • UNKNOWN clara.hans


    Hi everybody,

    Please feel free to contact me at any time if you need assistance regarding this casino.


  • UNKNOWN clara.hans


    I forgot to mention on my previous post, we are launching a slot tournament on Jackpot Grand on the 27/12 that will last until January 3d.

    Information: registration starting on the 25/12

    Slot Tournament at Jackpot Grand
    Dates: 27/12 - 03/01
    Game: Achilles
    Buy in: $10
    Re- buys enabled
    Prize: $1000

    Hope to see you around!

  • Poland luminairee


    what is this tournament about I am wondering if for example i dont have own credits and make a coupon of no deposit to which i am reffering will i be able to enter a tournament with it ?

  • Romania musat.andrei.73


    Jackpot Grand greets all new players with a fabulous Welcome Package filled with extra cash to start playing with!
    Get an amazing 200% Match Bonus worth up to $2,000 in free cash!
    Enter bonus code: GRAND
    good luck

  • Romania kuki.viorel


    Nice one

  • Poland yellonek


    they no longer accept polish players before it was very good site I must agree everything should be still working fine

  • United States rena35


    I wish everyone good luck at this casino. I played there with the promo and lost quickly. It is good they have a rep.

  • Philippines yenxien


    One of the rtg casinos i like to play with.

  • Lithuania iDark


    Jackpot Grand is RTG casino, has good reputation and they are paying with no bigger problems at all. As I faced up with many of them, this one is really reputable and solid. Cashouts within 10 days ( I don't like it at all, but sometimes they paying faster) good customer service and interesting RTG games with huge welcome bonus . So if You're searching trustworthy RTG casino this one is just for You.

  • Biglove


    I didn't really expect to like this casino at first. But i did, I would have to agree with the others who said this is one of the best RTG Casinos. The site was very simple yet its looked very sleek. What I like most about the casino is the fast withdrawal process. I won a few bucks and i decided to check if the casino would actually let me withdraw. i have had bad experiences withdrawing from some casinos so I had an urge to check if this one is legit. Well, I'm still playing here!

  • Canada Gloriabe


    I played a free chip and won and cashed out, it was a nice win and nice surprise, the RTG games are getting more fun so I will be playing at some RTG casinos again , thanks for the win off the free chip Jackpot grand!!!! :))

  • France, French Republic franee


    Jackpot grand is one of my favourite RTG sites , they offer big bonus - $50 and wagering 35 - 40 for this and it's possible to clear it , very possible, after that you must pass verification process and everything will be cleared fine and they pay out, games are downloading fast

  • United States CASINOMANIAC101


    I don't like this casino, poor bonuses, and bad customer support! I give this casino a 2 star rating.

  • Italy ancastel


    bad mess' that does not pay the winnings and closing the accounts for no reason !!!

  • United States 73kdub


    I've played here quite a bit they are a decent place. They have good customer service and always have really good deposit bonuses. If you deposit here frequently they also automatically credit your account with free chips which is cool.

  • Slovenia Krissssss001


    I played at that casino and oh it was so much drama .. I did wager the money i needed it but what happend next was just torture i send them documents i send them everything that they ever asked me about it and they yet didnt want to withdraw my winings always come up with some excuses .. what shocked me that after 2 months they say that the gave me the money but i didnt recieve it .. i proof it with my bank statments which i gave to the representive .. and after some 3 months i get my winings but i am not sure that they acctully paid me maybe the representive which was some company give the money to me and then maybe went into drama with them further .. anyway its a terrible casino terrible suppot everything is terrible .. i highly recommend you NOT to try and play here

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