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Cool Cat Casino - A detailed review of Cool Cat Casino, with casino bonus details, related forums posts, screen shots, deposit methods, supported currency and languages, Cool Cat Casino jackpots and popular slots available.

Cool Cat Casino

63Comments
2 stars (based on 173 votes).
Cool Cat Casino welcomes players from United States.
 
powered by Real Time Gaming software
Warning: Please be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group. Cool Cat Casino is part of the Virtual group, and has been known for offering a quantity of no deposit bonuses. This is one of the reasons why they have been under attack by bonus abusers, fraudsters, multi accounters etc, making it harder for regular players. That of course is not an excuse for their long and delayed payments. They do pay eventually if the player meets all the terms and conditions. Please note that if player breaches even the slightest rules, they can expect winnings to be voided. Its up to the players discretion to decide whether to play here or not. We ask you to proceed with caution with this casino group.

Jurisdiction:

Costa Rica

Cashout Limits:

Arbitrary

Cashout Time:

Pending time: 10-15 business days; Ewallets/Wire Transfer: 1-2 Months
There is the black cat, alley cat, tom cat, pussy cat and the list goes on and on. But the real cats pajama's has to be the cool cat. And if the cat's got your tongue, it might be that your in awe by Cool Cat Casino. Maybe it's the 3D graphic games or the award for 'Best US Online Casino' for the second year in a row by Gambling Gazette. Whatever it is, players are struck by gaming that is so realistic you'll forget you are playing online. The web art design's complexion is in shades of calming blue. Perhaps that is to temper your pulse rate with the excitement and adventure your about to have. If you find yourself purring with pleasure, remember your not alone. Cool Cat Casino has that effect on every winner.

Software/Security

Realtime Gaming (RTG) software is a popular online gaming platform. Not short on game variety, new games are constantly being introduced to keep players stimulated. What makes RTG unique from other software is the opportunities to win a variety of jackpots. The graphics are crisp and clear. The artful flair in game design is enhanced with vibrant colors. For the hesitant player who has concerns about the safety of Cool Cat Cat casino, worry no more. Security is tight and impossible to break through with a programming that encrypts all sensitive information from their clients. The casino is certified by Technical System testing and validates all games are fair and random. Cool Cat Casino is licensed and regulated in Costa Rica.

Bonuses/Promotions

After signing up, new players will be generously comped a free chip to play on the house. When you are ready to make your first deposit take advantage of the bonus available to enhance your bankroll. Promotions are plentiful at Cool Cat for deposit bonuses and free chips. Promotions are obtained by using special coupon codes that are entered directly at the cashier. It is very important to remember when taking a bonus to read all the terms and conditions carefully. Not abiding by the strict guidelines imposed will put you at risk of all wins being void. Comp points are earned with every bet placed with the exception of Real-Series Video Slots. Comp points can be redeemed for cash that is instantly placed in your players account. To redeem comps go to cashier and click on the 'Redeem Comps' tab. The VIP program is reserved for their very best players. Loyal players will reap the rewards that regular players are not offered. Enjoy exclusive bonuses, cash back, contest and insurance on your losses. There are four ranks in the VIP program: High Roller, Gold VIP, Diamond VIP and Double Diamond VIP.

Games

Games can be played in fun mode or real mode with download and instant play versions available. Home of Real-Series Slots, you will enjoy the benefits of a variety of jackpots. Progressive jackpots are the largest jackpots reaching well into six figures. The Random Jackpot is offered on all Real-Series games with generous cash prizes that are randomly won. Some slots offer in addition to the Random Jackpot offer a Minor jackpot too. This is a smaller cash prize that is won at random. Table games include: Baccarat, Red Dog, War, Pai Gow, Let ‘Em Ride, Texas Hold ‘Em Bonus, Tri Card Poker and Vegas Three Rummy. If you like 21 Games check out Blackjack, European Blackjack, Face Up 21, Match Play 21, Perfect Pairs, Pontoon, and Super 21. There is an assortment of Video Poker games to choose from. For something different Specialty Games offer Bonus Bingo, Lucky 8's, Magic 7's, Roaring Twenties Bingo, Hot Dice and Sic Bo. Craps, Roulette and Keno are available.

Customer Service

Live Chat Phone: 1-888-441-6693, International: 1-678-349-0349 Email: support@coolcatcasino.com

Casino Representative

View Direct Casino Support thread for this casino representative.


Cashout Times and Limits:

Cashout Times: Pending time: 10-15 business days; Ewallets/Wire Transfer: 1-2 Months
Cashout Limits: Arbitrary



- reviewed by Ava Jackuard, last updated 2014-06-27

Please Note: The following countries are allowed at this casino: Andorra, Anguilla, Netherlands Antilles, AP, Argentina, American Samoa, Austria, Australia, Aruba, Barbados, Belgium, Bermuda, BQ, Bahamas the, Switzerland, Swiss Confederation, Cook Islands, Chile, Germany, Spain, EU, Finland, United Kingdom, Greece, Guam, Guyana, Iceland, Japan, Korea, Cayman Islands, Luxembourg, Monaco, Marshall Islands, Northern Mariana Islands, Martinique, Montserrat, Mexico, New Caledonia, Norfolk Island, The Netherlands, Norway, Niue, New Zealand, Puerto Rico, Portugal, Portuguese Republic, Sweden, San Marino, SS, SX, Swaziland, Tokelau, United States, Uruguay, Eastern Republic of, Holy See (Vatican City State), Venezuela, British Virgin Islands, United States Virgin Islands, South Africa, ZZ. more...

Cool Cat Casino Video Review

Cool Cat Casino Video Review

Cool Cat Casino Screen Shots

Banking at Cool Cat Casino

Cool Cat Casino supports banking methods in their casino for both deposits and withdrawals by Neteller and only deposits by Visa and MasterCard and only withdrawals by Direct Bank Transfer.

Direct Bank TransferMasterCardNetellerVisa

Currencies and languages supported:

The currencies that Cool Cat Casino allows to be used in casino accounts are U.S. Dollars The casinos only language that is currently supported is English.

EnglishU.S. Dollars

Live Casinos

Offers the following live dealer casino games: Live Roulette, Live Poker, Live Baccarat, Live Blackjack.

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All Codes

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Jackpots at Cool Cat Casino:

Name Value Software    
Midlife Crisis $1,759,709 powered by Real Time Gaming software  
Shopping Spree $1,759,709 powered by Real Time Gaming software Review  
Jackpot Pinatas $1,738,433 powered by Real Time Gaming software Review  

3 of the slots at Cool Cat Casino

Members Comments

  • tsaunaz

    08/05/09

    Coolcat casino scam.
    I made a couple of deposits and played through some bonuses and requested a withdrawal. After 2 weeks, my account history said that my withdrawal was manager approved. After another week I chatted with their online support and was told that this was not the case and my winnings were taken away. They redeposited my original amount with no comments whatsoever. After a week of waiting for the "overnight" check, I chatted with online support once again. They then gave me the information that my winnings were taken away and that all the rules about the bonuses and withdrawal requirements are on their website. The only problem is when clicking on the link for specific rules about specific deposits, it says that the page is not available and none of the information provides any more specifics.
    The casino host was very rude and just kept referring me back to the non-existent rules about the bonuses.
    I would not suggest that anyone play at this casino until the rules are made available and account history shows more specific information.

  • dsingl

    01/06/09

    I have played at other online casinos and received my winnings quite promply but at Coolcat I have been waiting since April 20, 2009 I keep getting the excuse thing and still have not reived my winnings. They are giving online casinos a bad rep. Surely there is a gaming commission that set rules? So take my advice Do not play there if you are playing to win

  • United States judi99

    29/06/09

    I won a small amount and it's been 2 weeks, and still nothing. I received phonecalls almost every night offering a no max playthrough no max cashout coupon offer. As of two weeks ago that all stopped and now I can't log in to the web site or any of their other sites. Sounds and feels like i'am not going to see my money so stay away from cool cat. A good casino to go to is Gold Club Vip. Last year I won 5 JACKPOTS and was funded on all of them within a week and a half max. Hopefully the bad casinos will just go away.

  • georgesbrat

    11/08/09

    I requested a $1100 withdrawal on 7/13. It is now 8/11 & finally got an email telling me they approved $750 & it would be another couple of weeks for them to wire transfer it to me!!!! When I inquired abount the difference in amounts, was told they make you repay any bonuses received if you win. You don't have to repay the bonus if you lose!!! Cool cat casino is a joke if you are from USA !!!!!!

  • Australia joshac

    12/08/09

    Hi georgesbrat, sounds like you took a non-cashable bonus but the delay in getting back to you is not acceptable.

  • ruffitupz

    12/08/09

    Another victims of cool cat casino.... Won $200 of the n/d $400 bonus... withdrew $200 and I sent in documents. Rep tells me to wait 2 days before confirming... Logged on after two days to confirm and noticed they denied my winnings claiming i had two free chips. I went to account and noticed a bonus chip redeemed after a day of my withdrawal request. Can't believe they posted a bs bonus redeem history so that they dont have to pay. I told cashier rep that it was bs and i didnt log on that whole day but she kept telling me two free chips and wins are voidable. STAY away from this casino.

  • prism aff mngr

    17/08/09

    Hi ruffitupz,

    I don't know if you're aware of this, but Wild Vegas is a skin of Cool Cat, they are the same casino. What happened was that you have an account in Cool Cat, where you requested your withdrawal and another one in Wild Vegas, with a different username (if you don't remember what it is, let me know and I can send it to you by PM).

    On the 11th, you logged into Wild Vegas but instead of using your WV account to log in, you used your same Cool Cat account. So you redeemed and played the second bonus without realizing you were actually using your Cool Cat account, in the WV skin.

    I asked the grievance group to review your situation and asked them if an exception could be made in your case, they agreed so your withdrawal has been re-requested for you.

    This is a one time exception because I wanted you and other players to know about this type of situation. Please everybody, be careful. We allow two accounts in the same casino when they are opened through different skins, that is the case of Cool Cat / Wild Vegas or Prism / Slots of Vegas, but PLEASE make sure you log in with the username that belongs to that casino, so you can avoid this type of situations.

    Let me know if you have any questions

    Ingrid

  • cknight

    21/08/09

    I have played at Cool Cat and Wild Vegas using the no dep bonus with different usernames. How on earth am I supposed to know that this is one and the same casino? It wasn't a problem anyway as I lost my bonuses on the slots so quick it's just not funny! Come to think of it, over the last six years I have never won at any RTG casinos.

  • bm29

    21/08/09

    I tried this no deposit bonus and went through the $8000 playthrough. The casino took $3000 from my account leaving me with $392. I tried to withdraw this but they said I had another account and used the $100 bonus explosion code. If this was the case they should of only took the $100 back at the most. My account is bm2929 and the way I see it they stole $3400 from me. They said the other account could of been made at wildvegas etc. they shouldn't of let me make another account if it was going to mess up my main account somewhere else.

  • bm29

    21/08/09

    i was hung up on now.....then the live chat guy at coolcat was rude as could be....said myou know what...im banning all your accounts have a nice day....these people are thiefs...i have casino gambling advice sites....and im dedicating this year to exposing them

  • daisybrezey

    11/10/09

    this casino definately doesnt want to pay. been playing bodog for years and im spoiled, always get a check in a week sometimes 3 days. never had problem. even for 4k. Now ive been waiting for 3 weeks for alousy 200 from cool cat. But my deposit went thru fast. Hit my account next day. Sounds like a casino that wont be around long. Or they will start sending bad checks. Ive also ran into rude cashiers. anyone else get the the systems down call back in 30 minutes. got that 4 times one day

  • rust59

    14/10/09

    Yes Cool Cat is one of the worse casino online. They will tell players anything to get you to play on this site or one of there others. You will be fine on there site as long as you dont make a withdrawals. They love your deposits buy hate your withdrawals. PLEASE - PLEASE - listen to what am saying this is one place to stay away from -- bad news here or on any of there sites. How they stay online,I will never know. They told me they make lots of money & have lots of players. Well they should have money cause they never pay anyone or slow,& I mean slow,like months. Dont be a fool or be sorry you played here,just stay away. I want the world to know about this place & any place that deals with people the way they do.

  • prism aff mngr

    15/10/09

    I represent Prism/Slots of Vegas and VIP Lounge but we are in the same group as Cool Cat.

    Withdrawals are sent 15 business days after being requested; if there's a delay with a withdrawal, send me a PM through the forum and I'll be happy to look into it.

    Our casinos offer a lot of bonuses and sometimes this leads to misunderstandings, since new players don't always read the terms of a bonus code before using it. I recommend the following (and this is my advice when playing in any casino):

    1. If you request a bonus, make sure you know the wagering requirements BEFORE you start playing.

    2. If you have winnings that you'd like to cash out, especially if you used a bonus, DO NOT make another deposit or use another bonus while the winnings are in your account's balance. First request your withdrawal, and contact CS to be sure you know the steps to follow. This way, you'll always be sure you're not breaking any terms and conditions.

    I would like you to always get your winnings, and terms and conditions in this casino are not much different than any other casino, just please make sure you know what they are.

    I’m available in the forum in case anyone has a specific issue they'd like my help with.

    Ingrid Evans

  • maggie4min

    24/10/09

    I played at Coolcat took 400% welcome bonus, that was lot to play with. I spend 3 days spending that money as I hit $1000 in video poker. I requested for withdrawl of $700 2 days back, I got a call today that I need to submit my photo id with them, I want to know can I give them photo id. is it safe?

  • Australia joshac

    24/10/09

    Hi Maggie4min, getting ID is a standard procedure and is safe :) They do this to protect themselves against multiple accounts and fraud.

  • 13/11/09

    Hey fiends...
    Today I have got the payment of $17000 from coolcat casino after all the verifications. I am really very happy today & going to throw a party. Thanks to CoolCat Casino!!!!

  • Gregor1960

    25/12/09

    hallo prism aff mngr
    i create an account at cool cat casino tried to reedem No Deposit Casino Bonus - EXCLUSIVE cashable $400 LCASINOBONUSES.COM before 20xbonus but could not be reedemd at this time i talk with live chat they told me that players from the netherlands have to deposit first to get this free chip but its a no deposit so i did deposit a small amount first lost it and ask chat again for that exclusive LCASINOBONUSES.COM but they tell me that this is for players that deposit at the casino couple times my frends who told me about this site they get this LCASINOBONUSES.COM without any deposit and i cant get it
    can you pls check this for me pls

  • prism aff mngr

    29/12/09

    Hi Gregor,

    Thank you for writing.

    Actually, and please tell your friends if they're from Netherlands as well, this casino doesn't allow free chips for players of your country:

    http://www.coolcat-casino.com/support/online-casino-terms-conditions.php

    This doesn't mean they can't redeem the chip, because the system doesn't have a feature that allows us to restrict the bonus code by country. Players from Netherlands and any of the other restricted countries will be able to redeem the bonus, but they will not be able to cash out since it goes agains the terms and conditions.

    In your case, the code was denied due to an error, which was lucky for you because that way you contacted CS: please ALWAYS check Terms and Conditions before requesting a bonus, especially you since Netherlands is restricted in a high number of casinos.

    What they mean when they said you can receive a free chip if you deposit is that sometimes the casino makes exceptions. In this case, they're willing to make an exception if you make a deposit, but you do have to make a larger deposit than $5, our standard minimum is $25.

    Best regards,

    Ingrid

  • wolvesfan

    28/01/10

    Dear Ingrid,

    I have played the ND deposit code EXCLUSIVE cashable $400 LCASINOBONUSES.COM at CC casino and went through the $8000 playthrough. But I`m from the netherlands! I didn`t see this post untill now. How can I redeem that code? and reading all this i assume that my withdrawl won`t accepted? Maybe you can help me out here?
    thnx

  • melanierothery

    05/02/10

    Thought this casino was cool for about a minute... Decided to make first deposit not realising they were cashier linked to wild vegas and was cheated my depoit bonus.... the pages looked different bonus codes different but lame

  • prism aff mngr

    08/02/10

    Hi Melanie,

    Even though Wild Vegas is a skin of Cool Cat, they are separate casinos and you are allowed to have an account in each.

    I'm not sure what the problem you are refering to is. You had already used the LCASINOBONUSES.COM $400 free chip, so you cannot use the 1000BONUSEXPLOSION, since it is also a free chip and it is also meant for new players to try the casino. However, you can definitely request a first deposit bonus on your initial deposit, for example the WINATFIRST275 for a 275% bonus on your deposit. Please contact me through the forum, in the Direct Casino Support section under Prism/Slots of Vegas/VIP Lounge or send me an email to support@prismaffiliate.com if you would like to do this.

    Best regards,

    Ingrid

  • carlagold

    16/03/10

    Dear CARLAGOLD, Thank you for contacting us! We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day. To help track your inquiry we have generated a reference number. Your ticket code is LTK146056285659X. Please use this code in any further communication. Sincerely, Casino Support Team In case this email does not fully answer your question, or you would like to contact us for any reason, simply reply to this email. ====== Your Inquiry ======´´we hope to have all the payments for non depositing customers soon , contact us back next week hopefully we will have new information ´´ is ridiculous to keep repeating that phrase every time i ask about withdrawal!! why not honor your word and fulfill what was agreed? is possible that I am dealing with people without words everything that you speak here this posted on my blog and all that talk is with the intention of deceiving people... the mere fact of being a winner of a free chip does not mean I have to be the last to receive...if i not had won no would have no problem to deposit as any other player.. meet the agreed deadline for the honor of the casino... would be good to attract good players.. Reference #: LTK146056285659X Please use this reference number for any correspondence in regards to this issue. Subject: When you were offline (via LivePerson) Dear CoolCat Member, This is Raymond with CoolCat. docs on file since 3/3/2010 8:14:13 PM any withdraw for regular depositors or customers is going a take between 10 business days (if you have the documents on file, the withdrawal process will start ) to get approve and 7 more to cash out,you should receive an email , all must be done by email or live chat support, also you can see in your casino account history when its approved Best wishes, Raymond CoolCat Withdrawals Department You can reach me anytime, Monday - Saturday 8AM EST until 5PM EST Email: withdrawals@CoolCat-Casino.com THE CASINO SHOULD FULFILL THE WORD!!! CARLAGOLD

  • prism aff mngr

    17/03/10

    Hi Carla,

    Your withdrawal was approved earlier today. It usually takes 7 to 10 business days for withdrawals to be processed and approved, so it was delayed one day, sorry for the inconvenience.

    It is now sent to the Finance department, they will send the payment request to our processors, you should receive it within a few more days. If you have any questions, please contact me in the Direct Casino Support section of the forum.

    Best regards,

    Ingrid

  • papii

    20/09/10

    papii - 17/9/10:
    I won at this casino with the no deposit chip, but at present they refused to pay out and shut my account down. I am in contact with Marty, who seems very helpful, to see if we can straighten things out. I will update this when something happens.
    The site itself has a good selection of games and offers very good bonuses. If they do actually pay out when someone wins, it would be a great casino. We'll see!
    papii - 20/9/10:
    Nope. I've been banned. Apparently winning is considered an offense. Still, at least all this happened before I deposited any real money. This is a good lesson for all: don't ever deposit much real money before trying to withdraw! Oh, and avoid Virtual casinos.

  • Mazilla

    05/12/10

    The problem with all the Virtual Casino Group is that if you play too much, win too much or use all the no deposit bonuses, they exclude you from ALL bonuses. I guess they have their reasons, but I don't think it's fair. I don't consider myself a bonus abuser, I just take advantage of the emails that are sent to me offering the bonuses. Now I can't use them. And you are right. It takes about 2 months to get your winnings.

  • Ombladoon

    07/01/11

    Romania is not allowed to this casino..shame on cool cat

  • slingblade

    10/02/11

    Read and Learn here, worst Casino I have ever come by.... in line with Cirrus and Tropica. Treasure Mile another worth avoiding. But these guys, Its been some time they burned me but I can't shake the phone calls from them on my cell....every bloody day it seems, just a warning....do what ya want!

  • shaemaree

    11/02/11

    A few days ago I asked Cool Cat to temporary close my account for a few days because I was having my computer serviced and I know that these repair geeks can get into any files from my computer. I called Cool Cat a few days later for them to reactivate my account, they told me that I requesed it to be closed because I was addicted to gambling. LOL and a bunch of bull. These people have a SERIOUS communication problem!! I did not alter the agreement in any way what so ever...I simply asked them to deactivate the account for a few days. I have tried talking to these F--ls and they still don't get it! My account has been permanetly closed, but maybe this is a blessing after reading all of the above posts.

    Yes, I am angry and honest. I can agree that the staff can be very rude at times and keep you going from department to department when trying to resolve an issue. I will just spend my money where it is appreciated because my chances of winning on this site have been slim since day one. ****WARNING TO THOSE WHO ARE EVEN THINKING ABOUT DOWNLOADING COOL CAT CASINO....READ ALL OF THESE POST AND STAY AWAY****, there are too many other casino sites out there that would probably communicate with you in plain ENGLISH without assuming and putting words in your mouth. There is no professionalism about COOLCAT, they just want your money (money hungry). I referred a friend and she got burned with a withdrawal as well, she never received her money. JUST STAY AWAY! maybe they will go out of business. If anyone knows of a gaming commission for online sites like this one, please forward the information to me!!

  • DallasPokerPro

    10/03/11

    Heres a code for 50$ TRYUSTODAY...hope you enjoy it

  • Costa Rica cindygreco

    11/03/11

    This is Cindy Greco, Sr. Marketing Manager for Gwages; please feel free to send me an email with any inquiry, issue or concern you may have in regards to this casino.

    Cheers

    Cindy Greco
    cindy@gwages.com

  • buscleslane70

    09/04/11

    Watch out for these con artists. They emptied out my $7000 + account when I tried to withdraw because I "played a tournament game with bonus money". There are legit online casinos out there but this is not one of those.

  • Serbia zuga

    10/04/11

    Hi buscleslane70,

    you can post your complaint here : http://www.latestcasinobonuses.com/onlinecasinobonusforum/direct-casino-support/prism-slots-of-vegas-vip-lounge/

    rgds
    Zuga
    LCB Admin

  • forecarr

    08/05/11

    Requested payout on 4/10, payout approved 4/20, as of this date 5/9, still no money.. Also requested payout of 2200.00 on 5/2, not approved yet. I can't see why anyone would continue to play here orfor this group of casinos. They give all on-line casinos a bad rap. I will not play there anymore until i get withdrawls that have been requested. I'm also very surprised that other casinos allow there pratices to take place...

  • Costa Rica cindygreco

    09/05/11

    forecarr:

    I will be glad to check into this matter with Coolcat Casino. Kindly send me an email to cindy@gwages.com with your casino username.

    Best Regards

    Cindy Greco
    Sr. Marketing Manager
    Gwages Affiliate Program

  • Costa Rica cindygreco

    10/05/11

    Forecarr:

    Payment has been sent out this afternoon. I will be sending you courier's tracking info.

    Cheers

    Cindy Greco

  • forecarr

    13/05/11

    Cindy, should i be worried that i still have not received a check from coolcat. I thought i was suppose to be overnight ??? When I attempted to call, they kept me on holh for 30 minutes and i hung up.

  • forecarr

    15/05/11

    Finally rec'd payout of 390.00 on 5/12, that was requested on 4/10 (34 days). Just had a second payout for 2100.00 approved 5/13 that was requested 5/2. I don't expect to see this one for another few weeks.... My sincere thanks to Cindy Greco who was instrumental in me receiving my first payout.

    Thanks again Cindy.

  • forecarr

    01/06/11

    Requested payout of 390.00 on 4/10, payout approved 4/20, finally received on 5/15, 32 days from original request.. Requested another withdrawl on 5/2 for 2110.00, payout approved on 5/12, as of this date, 6/1 payout still not processes. Tried calling the withdrawl dept on several occasions and was on hold for more than 20 minutes each time. Tried live chat, and was told the standard line, 10 days to approve, 10 t0 20 days after approval before final processing. Once I rec'd my first withdrawl, I am no longer allowed to use any free chips, or "no max" cashout bonuses. Yet I still get e-mails daily that say faster payouts and better bonuses. What do you do... If you were to treat employees of Cool Cat the same way they treat customers what do you think would happen....
    Until things change, and they become accountable to someone stay away..........

  • United States masskat

    28/04/12

    Just an FYI LATESTCASINO700 has expired

  • Serbia Luckynn

    03/05/12

    Hi masskat,

    thanks for the info.

    Bonus is closed now.

    Luckynn

  • dav3c

    06/05/12

    is there any bonus codes that arent actually expired

  • HighHeelSneakers

    30/12/12

    Ok guys don't shoot me in the head but i have not had any problems at Cool Cat Casino. I have been a member there since around 2008 and have won many times without any hassles. I know they are real buggers about following the rules but i have never been one to abuse bonuses anyway and maybe that is part of the reason i have had no problems here. Two years ago i won a random jackpot playing Rain Dance for $3k and was paid without a hitch. I am not saying that players don't have issues here but all i can do is tell my story and i have been lucky i suppose. I know somebody out there has had to have success with this casino and im not the only one and would like to know if anyone else besides me has.

  • hubertus22

    10/04/13

    A lot of countries are restricted from receiving the no deposit bonus.

    http://www.coolcat-casino.eu/about/terms-conditions.php
    and scroll down to: Country Based Restrictions
    and click the PDF link:
    http://chatwindow.info/terms/countries-group-1.pdf

  • VixyJ

    04/08/13

    AVOID!!!!!! Terrible throughout. Service appauling.

  • United States givennsz

    14/08/13

    Cool Cat Casino, oh how throughout the years it has received a depraved reputation. I, myself have an opinion that can be or will be kind of biased, I don't know. Of course back in my first days to gambling online I came across Cool Cat Casino and its huge free offers. I mean who wouldn't be attracted to $100s of free chips? I signed up, played a free chip and then made a deposit. Well, being that I was new to the online gaming community I took the massive match bonus that a first time depositor could take. Needless to say I didn't have much luck on my deposit and bonus. I didn't stop there though, I wanted to win! I continued taking the free chips and making a deposit here and there.
    One day I logged in and seen a special promotional offer that was a pretty good size one like a $100 free chip or something. I of course claimed, it began playing and won. I didn't win the progressive jackpot but I got my balance up there quite a bit. I requested a cashout, sent in the required documents etc., did everything to get my account fully verified and so that my withdrawal would go smoothly, so I thought.
    I waited my three days I believe before contacting support to inquire about the status of my cashout. I was told that my account was not eligible to receive a withdrawal due to too many free chip claims. I was in disbelief as I did make real money deposits into my account. It was a losing battle that I just threw in the towel and called it quits with them. It was years later when I was browsing a forum and seen a new rep making posts recommending players that have had a bad experience to contact him that they were trying to make things right… I mean after all of the bad things this place has done is this even possible?
    So of course I contacted him game him my account info with hopes of something maybe happening but I had my doubts. He private messaged me the very next day stating he found my account and the money that I was owed was still owed to me. He asked me how I wanted to be paid, so I told him and believe it or not I got my money years later. Will I play here again? NO, but I do commend Cool Cat Casino for trying to make it right with players and for trying to correct its mistakes they did in the past.

  • United States rena35

    14/08/13

    Go on over to coolcat casino if you want to jump thru hoops to get paid.I always played for fun not expecting to win just got bored. Some people have been paid but IMO it was a ploy for those people to post great reviews. Please heed the warnings that LCB put by this casino or practice your begging skills.
    I really think these rogu casinos would have a lot of very loyal players if they would do right . Am i going to hold my breathe ?NO.

  • United States Mago666

    18/08/13

    well this is my last review and I mean that pq last stop was the worst thing that has happened in my life ....

    I was given one day to experience in cool cat casino for nothing out of the ordinary and before I knew it was a casino that does not inspire any confidence ..

    good, I began playing for over 8 years already but casino cool cat toys when I was still starting out and was just a kid with a credit card XD something you can say it is a serious error in my account in order to create cool cat casino and I began to deposit at the beginning just thought it was a bad run and he deposited $ 200 and was losing in less than 15 minutes and so continue to complete the balance of my credit card lost $ 10,000! Oo something a bit much considering that at that time my income was not less than $ 1,000 monthly therefore lose $ 10,000 in one day was something that I could afford to do so I will not stay another to try to recover lost money and as I did?

    therefore resorted to my bank account at that time only had a total of $ 25,000 for emergencies and go ahead and had lost $ 10,000 I had only attempted retrieval. deposit $ 1000 and I began to play all was well looked like it was going to achieve my goal until pfff all went to shit me out of control and lost everything over $ 11,000 in one day and not know what to do was desperate and methyl another $ 1,000 ue with such bad luck just as I left $ 5 poker I came a $ 800 J that were given normal so I lost my double to $ 1,600 and $ 3,200 and so I said good catch or recover the money or lose double to $ 6400 and I got it was almost ready follow playing and went up to $ 8000 I told myself that enough was enough and I decided to make a withdrawal would lose only $ 4,000 were nothing compared with $ 12,000 and that was the answer! can not procear your payment has not sent the documents was so naive then send the documents tpodo ue well spent a few weeks and my account was locked! I take a tremendous and unpleasantly surprised to find an email saying that my details were correct and all my funds would be frozen cry and the only thing I'm to do was send mails like crazy again and again beg to call but nothing had lost $ 12,000 to pay the balance on my credit card and almost lose everything so I do not even joke recommend this casino

  • Lithuania Armage

    19/08/13

    omg 12k? i'm pi*** off then i'm losing 100$ :D

  • United States Mago666

    19/08/13

    yeah almost lost everything and i need to talk with my father to he give me loan to paid the bank for the credit card bill is a little bit hard when u ask for money just with a excuse u have love everything in a casino :( thats why i never play again with my credit card just for emergencys and now only use my bank account and of course i have allready paid my father the loan :p but thats why so dificult recovert the 12K and i dont fell proud of it :(

  • United States Luke

    20/08/13

    I hate this casino i lost 2k in 2days it sucks

  • Poland luminairee

    06/04/14

    Ok so I see it's withdrawable one good to hear after some opinions on other websites.
    @Mago666 Yep I know the pain of losing everything wish you can handle the debts from it maybe consider going lower limits or give it up ?

  • Romania musat.andrei.73

    08/04/14

    Romania is not allowed to this casino.
    i dont recomand to play here because they have a very bad support and even if you winyou will not be able to cash out your money only after many many complaints and alot of documents send and time wasted
    1 star casino rating

  • cristi1155

    06/05/14

    damn it i read all the comment i was so excited when i read and after that i saw that cazino dont accept players from my country...damn it

  • Bulgaria MerengueBG

    08/05/14

    Wonderful place in which to invest your money. Not earn interest or dividends, and certainly this money will never see again. But who cares? Why we needs money, they can not buy us happiness. So give them to Cool Cat Casino and live happily - without money. :D
    VBC - Very bad casino!

  • skrunici

    11/05/14

    If you are sirious player please avoid this casino. they are so unprofessional and I will never deposit my money here. They offer big no deposit bonus becouse this is only way to atract new players to open account on this casino, but if you don't win from that bonus don't make deposit, you will regret.

  • Slovakia (Slovak Republic) mrohacek

    12/05/14

    very bad casino experience, not just because that slovakia is not allowed at this casino (that's because my experience was also incredibly short - as well as many other countries, we cannot even register), but one of my foreign known-NDB hunters have also very bad experiences with them - on his bad luck, he did also deposited here. too late.

  • kuki.viorel

    13/05/14

    bad casino

  • yellonek

    21/05/14

    come with a caution to it they may not pay out if you use their codes weak site

  • Lithuania iDark

    10/06/14

    I've heard a lot of poor and bad things about this one, so all opinions and reviews let me decide one thing about this casino - Just search for better place to put Your money in and have fun!

    Best regards, iDark

  • Dominic Horsley

    24/06/14

    I didn't spend very much time at 'Cool Cat Casino' as I was not overly impressed. The site itself didn't look very impressive, I did have some trouble with my bonus I was unable to cash it for one reason or another, and in the end i decided to just not go there again. The customer service were not overly helpful, this seems like one of these casinos where the Terms and Conditions never end, and they wont just tell you straight what you have to do in order to get money basically. They do have some good games, but like i've said in reviews of other places there are better places to go where there is far more choice of games.

  • Kenya Efti

    26/06/14

    Cool Cat Casino is one of the disreputable Virtual group of RTG casinos and so the LCB warning above should be taken seriously. Even if you join just for fun (like I did), be prepared for annoying and excessive spam, in addition to all the other negative aspects other users have pointed out.

  • Slovakia (Slovak Republic) mrohacek

    02/07/14

    Scamful ... casino, better not using vulgarisms, im not sure if they are not restricted in this site's terms ... :) only bad experiences with this casino, myself as well as some of my known around me.. im lucky that I protected myself from depositing

  • The Netherlands Dedi1981

    10/07/14

    Cool Cat? no, Dead Cat casino should they be called.
    Also at this casino I lost my money, not from playing but it's just because they refused to pay me because I had multiple accounts at this casino. Ridicolous and untrue.
    Its very understandable that I never play here anymore.

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