Cool Cat Casino Review & Casino Bonus Details
Warning: Please be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group. Cool Cat Casino is part of the Virtual group, and has been known for offering a quantity of no deposit bonuses. This is one of the reasons why they have been under attack by bonus abusers, fraudsters, multi accounters etc, making it harder for regular players. That of course is not an excuse for their long and delayed payments. They do pay eventually if the player meets all the terms and conditions. Please note that if player breaches even the slightest rules, they can expect winnings to be voided.Its up to the players discretion to decide whether to play here or not. We ask you to proceed with caution with this casino group.
Online Casino Bonus Details
bonus type |
cashable? | max bonus | code | Bonus Given | lowest WR | |
|---|---|---|---|---|---|---|
 No Deposit Casino Bonus - EXCLUSIVE |
cashable | $400 | LCASINOBONUSES.COM | before | 20xbonus | |
| 1X Max Cash-Out. No multiple accounts or free chips in a row allowed. | ||||||
| Wagering Requirements (WR) This is the amount that you are required to wager before requesting a withdrawal. b = bonus d = deposit. |
|||||||||||
| classic blackjack | other blackjack | video poker | craps | baccarat | poker games | casino war | sicbo | american roulette | other roulette | slots | parlor games |
|---|---|---|---|---|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - | - | - | - | 20xb | - |
bonus type |
cashable? | bonus % | max bonus | deposit for max bonus | code | Bonus Given | lowest WR |
|---|---|---|---|---|---|---|---|
| Sign Up Bonus - EXCLUSIVE |
non cashable | 700% | $700 | $100 | LATESTCASINO700 | before | 30xbonus&deposit |
| 10X Max Cash-Out, Deposit $30 or More | |||||||
| Wagering Requirements (WR) This is the amount that you are required to wager before requesting a withdrawal. b = bonus d = deposit. |
|||||||||||
| classic blackjack | other blackjack | video poker | craps | baccarat | poker games | casino war | sicbo | american roulette | other roulette | slots | parlor games |
|---|---|---|---|---|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - | - | - | - | 30xb&d | - |
bonus type |
cashable? | max bonus | Code | Bonus Given | lowest WR |
|---|---|---|---|---|---|
| Sign Up Bonus | non cashable | $0 | WINATFIRST275 | before | 25xbonus&deposit |
| Wagering Requirements (WR) This is the amount that you are required to wager before requesting a withdrawal. b = bonus d = deposit. |
|||||||||||
| classic blackjack | other blackjack | video poker | craps | baccarat | poker games | casino war | sicbo | american roulette | other roulette | slots | parlor games |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 40xb&d | 40xb&d | 25xb&d | - | - | 25xb&d | 25xb&d | 25xb&d | - | - | 25xb&d | 25xb&d |
Diverse and UniqueThe games offered by Cool Cat Casino are both diverse and unique. Cool Cat Casino, furthermore, has taken some steps to bring these games’ quality to a whole new level.The number of games is adequate if not truly impressive. The approximately 100+ casino games include classics like Vegas Poker, Hold’em – both limit and no-limit – and Blackjack. And then there are the enjoyable, single-player games like Video Poker and Slots. There are progressive jackpot games for the high-rollers, too. Cool SoftwareCool Cat Casino uses the Real Time Gaming platform so, definitely, you’ll find the software satisfactory. The images are all cleanly executed and the sounds are great. However, the gaming software is more notable for its speed. Thanks to RTG software, the many Table Games offered by Cool Cat Casino will not at all be a hassle to play. In fact, tournaments are especially optimized and you will not experience any glitches that will distract you from your strategy.Cool Cat Casino Funds Options and SupportCool Cat Casino is quite limited when it comes to banking options. For instance, there are only around four ways by which you can deposit your funds into your Cool Cat account. These methods are credit card (MasterCard/Visa), Bank Wire, Click2Pay, and NETeller. As for withdrawals, you only have three options: Bank Wire, cashier’s check and NETeller. Of course, if you have no problem accessing these options, good for you. Cool Cat has around 97% payout rate so it’s an okay site to do financial transactions with. Customer concerns are addressed promptly when you contact support through the toll-free number (only for U.S. and Canada residents), Live Chat and email.Cool Cat Casino Explosive BonusWhat makes Cool Cat Casino truly riveting is that you can rake in unbelievably big bonuses by playing here. Currently, Cool Cat awards new real money players with a $100 sign-up bonus. After you sign up for an account and get the hundred-dollar bonus, you should start playing. If you win, you’ll get a first-deposit bonus at a percentage (max is 1000%) that matches your their closing balance at the end of the five-day sign-up bonus period. New players may also opt for the sure 275% match deposit bonus if they’re unsure of their skills.Cool Cat Casino in our Forums:
| Cool Cat Casino VideoCool Cat Casino Screen Shots
|
slot |
jackpot | screenshots |
|---|---|---|
| I.R.I.S 3000 | $273,492 |
 |
| Crazy Dragon | $22,498 |
 |
| Sevens & Stripes | N/A |
 |
Member Comments
tsaunaz - 8/5/09:
Coolcat casino scam.
I made a couple of deposits and played through some bonuses and requested a withdrawal. After 2 weeks, my account history said that my withdrawal was manager approved. After another week I chatted with their online support and was told that this was not the case and my winnings were taken away. They redeposited my original amount with no comments whatsoever. After a week of waiting for the "overnight" check, I chatted with online support once again. They then gave me the information that my winnings were taken away and that all the rules about the bonuses and withdrawal requirements are on their website. The only problem is when clicking on the link for specific rules about specific deposits, it says that the page is not available and none of the information provides any more specifics.
The casino host was very rude and just kept referring me back to the non-existent rules about the bonuses.
I would not suggest that anyone play at this casino until the rules are made available and account history shows more specific information.
Coolcat casino scam.
I made a couple of deposits and played through some bonuses and requested a withdrawal. After 2 weeks, my account history said that my withdrawal was manager approved. After another week I chatted with their online support and was told that this was not the case and my winnings were taken away. They redeposited my original amount with no comments whatsoever. After a week of waiting for the "overnight" check, I chatted with online support once again. They then gave me the information that my winnings were taken away and that all the rules about the bonuses and withdrawal requirements are on their website. The only problem is when clicking on the link for specific rules about specific deposits, it says that the page is not available and none of the information provides any more specifics.
The casino host was very rude and just kept referring me back to the non-existent rules about the bonuses.
I would not suggest that anyone play at this casino until the rules are made available and account history shows more specific information.
dsingl - 1/6/09:
I have played at other online casinos and received my winnings quite promply but at Coolcat I have been waiting since April 20, 2009 I keep getting the excuse thing and still have not reived my winnings. They are giving online casinos a bad rep. Surely there is a gaming commission that set rules? So take my advice Do not play there if you are playing to win
I have played at other online casinos and received my winnings quite promply but at Coolcat I have been waiting since April 20, 2009 I keep getting the excuse thing and still have not reived my winnings. They are giving online casinos a bad rep. Surely there is a gaming commission that set rules? So take my advice Do not play there if you are playing to win
judi99 - 29/6/09:
I won a small amount and it's been 2 weeks, and still nothing. I received phonecalls almost every night offering a no max playthrough no max cashout coupon offer. As of two weeks ago that all stopped and now I can't log in to the web site or any of their other sites. Sounds and feels like i'am not going to see my money so stay away from cool cat. A good casino to go to is Gold Club Vip. Last year I won 5 JACKPOTS and was funded on all of them within a week and a half max. Hopefully the bad casinos will just go away.
I won a small amount and it's been 2 weeks, and still nothing. I received phonecalls almost every night offering a no max playthrough no max cashout coupon offer. As of two weeks ago that all stopped and now I can't log in to the web site or any of their other sites. Sounds and feels like i'am not going to see my money so stay away from cool cat. A good casino to go to is Gold Club Vip. Last year I won 5 JACKPOTS and was funded on all of them within a week and a half max. Hopefully the bad casinos will just go away.
georgesbrat - 11/8/09:
I requested a $1100 withdrawal on 7/13. It is now 8/11 & finally got an email telling me they approved $750 & it would be another couple of weeks for them to wire transfer it to me!!!! When I inquired abount the difference in amounts, was told they make you repay any bonuses received if you win. You don't have to repay the bonus if you lose!!! Cool cat casino is a joke if you are from USA !!!!!!
I requested a $1100 withdrawal on 7/13. It is now 8/11 & finally got an email telling me they approved $750 & it would be another couple of weeks for them to wire transfer it to me!!!! When I inquired abount the difference in amounts, was told they make you repay any bonuses received if you win. You don't have to repay the bonus if you lose!!! Cool cat casino is a joke if you are from USA !!!!!!
joshac - 12/8/09:
Hi georgesbrat, sounds like you took a non-cashable bonus but the delay in getting back to you is not acceptable.
Hi georgesbrat, sounds like you took a non-cashable bonus but the delay in getting back to you is not acceptable.
ruffitupz - 12/8/09:
Another victims of cool cat casino.... Won $200 of the n/d $400 bonus... withdrew $200 and I sent in documents. Rep tells me to wait 2 days before confirming... Logged on after two days to confirm and noticed they denied my winnings claiming i had two free chips. I went to account and noticed a bonus chip redeemed after a day of my withdrawal request. Can't believe they posted a bs bonus redeem history so that they dont have to pay. I told cashier rep that it was bs and i didnt log on that whole day but she kept telling me two free chips and wins are voidable. STAY away from this casino.
Another victims of cool cat casino.... Won $200 of the n/d $400 bonus... withdrew $200 and I sent in documents. Rep tells me to wait 2 days before confirming... Logged on after two days to confirm and noticed they denied my winnings claiming i had two free chips. I went to account and noticed a bonus chip redeemed after a day of my withdrawal request. Can't believe they posted a bs bonus redeem history so that they dont have to pay. I told cashier rep that it was bs and i didnt log on that whole day but she kept telling me two free chips and wins are voidable. STAY away from this casino.
prism aff mngr - 17/8/09:
Hi ruffitupz,
I don't know if you're aware of this, but Wild Vegas is a skin of Cool Cat, they are the same casino. What happened was that you have an account in Cool Cat, where you requested your withdrawal and another one in Wild Vegas, with a different username (if you don't remember what it is, let me know and I can send it to you by PM).
On the 11th, you logged into Wild Vegas but instead of using your WV account to log in, you used your same Cool Cat account. So you redeemed and played the second bonus without realizing you were actually using your Cool Cat account, in the WV skin.
I asked the grievance group to review your situation and asked them if an exception could be made in your case, they agreed so your withdrawal has been re-requested for you.
This is a one time exception because I wanted you and other players to know about this type of situation. Please everybody, be careful. We allow two accounts in the same casino when they are opened through different skins, that is the case of Cool Cat / Wild Vegas or Prism / Slots of Vegas, but PLEASE make sure you log in with the username that belongs to that casino, so you can avoid this type of situations.
Let me know if you have any questions
Ingrid
Hi ruffitupz,
I don't know if you're aware of this, but Wild Vegas is a skin of Cool Cat, they are the same casino. What happened was that you have an account in Cool Cat, where you requested your withdrawal and another one in Wild Vegas, with a different username (if you don't remember what it is, let me know and I can send it to you by PM).
On the 11th, you logged into Wild Vegas but instead of using your WV account to log in, you used your same Cool Cat account. So you redeemed and played the second bonus without realizing you were actually using your Cool Cat account, in the WV skin.
I asked the grievance group to review your situation and asked them if an exception could be made in your case, they agreed so your withdrawal has been re-requested for you.
This is a one time exception because I wanted you and other players to know about this type of situation. Please everybody, be careful. We allow two accounts in the same casino when they are opened through different skins, that is the case of Cool Cat / Wild Vegas or Prism / Slots of Vegas, but PLEASE make sure you log in with the username that belongs to that casino, so you can avoid this type of situations.
Let me know if you have any questions
Ingrid
cknight - 21/8/09:
I have played at Cool Cat and Wild Vegas using the no dep bonus with different usernames. How on earth am I supposed to know that this is one and the same casino? It wasn't a problem anyway as I lost my bonuses on the slots so quick it's just not funny! Come to think of it, over the last six years I have never won at any RTG casinos.
I have played at Cool Cat and Wild Vegas using the no dep bonus with different usernames. How on earth am I supposed to know that this is one and the same casino? It wasn't a problem anyway as I lost my bonuses on the slots so quick it's just not funny! Come to think of it, over the last six years I have never won at any RTG casinos.
bm29 - 21/8/09:
I tried this no deposit bonus and went through the $8000 playthrough. The casino took $3000 from my account leaving me with $392. I tried to withdraw this but they said I had another account and used the $100 bonus explosion code. If this was the case they should of only took the $100 back at the most. My account is bm2929 and the way I see it they stole $3400 from me. They said the other account could of been made at wildvegas etc. they shouldn't of let me make another account if it was going to mess up my main account somewhere else.
I tried this no deposit bonus and went through the $8000 playthrough. The casino took $3000 from my account leaving me with $392. I tried to withdraw this but they said I had another account and used the $100 bonus explosion code. If this was the case they should of only took the $100 back at the most. My account is bm2929 and the way I see it they stole $3400 from me. They said the other account could of been made at wildvegas etc. they shouldn't of let me make another account if it was going to mess up my main account somewhere else.
bm29 - 21/8/09:
i was hung up on now.....then the live chat guy at coolcat was rude as could be....said myou know what...im banning all your accounts have a nice day....these people are thiefs...i have casino gambling advice sites....and im dedicating this year to exposing them
i was hung up on now.....then the live chat guy at coolcat was rude as could be....said myou know what...im banning all your accounts have a nice day....these people are thiefs...i have casino gambling advice sites....and im dedicating this year to exposing them
daisybrezey - 10/10/09:
this casino definately doesnt want to pay. been playing bodog for years and im spoiled, always get a check in a week sometimes 3 days. never had problem. even for 4k. Now ive been waiting for 3 weeks for alousy 200 from cool cat. But my deposit went thru fast. Hit my account next day. Sounds like a casino that wont be around long. Or they will start sending bad checks. Ive also ran into rude cashiers. anyone else get the the systems down call back in 30 minutes. got that 4 times one day
this casino definately doesnt want to pay. been playing bodog for years and im spoiled, always get a check in a week sometimes 3 days. never had problem. even for 4k. Now ive been waiting for 3 weeks for alousy 200 from cool cat. But my deposit went thru fast. Hit my account next day. Sounds like a casino that wont be around long. Or they will start sending bad checks. Ive also ran into rude cashiers. anyone else get the the systems down call back in 30 minutes. got that 4 times one day
rust59 - 14/10/09:
Yes Cool Cat is one of the worse casino online. They will tell players anything to get you to play on this site or one of there others. You will be fine on there site as long as you dont make a withdrawals. They love your deposits buy hate your withdrawals. PLEASE - PLEASE - listen to what am saying this is one place to stay away from -- bad news here or on any of there sites. How they stay online,I will never know. They told me they make lots of money & have lots of players. Well they should have money cause they never pay anyone or slow,& I mean slow,like months. Dont be a fool or be sorry you played here,just stay away. I want the world to know about this place & any place that deals with people the way they do.
Yes Cool Cat is one of the worse casino online. They will tell players anything to get you to play on this site or one of there others. You will be fine on there site as long as you dont make a withdrawals. They love your deposits buy hate your withdrawals. PLEASE - PLEASE - listen to what am saying this is one place to stay away from -- bad news here or on any of there sites. How they stay online,I will never know. They told me they make lots of money & have lots of players. Well they should have money cause they never pay anyone or slow,& I mean slow,like months. Dont be a fool or be sorry you played here,just stay away. I want the world to know about this place & any place that deals with people the way they do.
prism aff mngr - 15/10/09:
I represent Prism/Slots of Vegas and VIP Lounge but we are in the same group as Cool Cat.
Withdrawals are sent 15 business days after being requested; if there's a delay with a withdrawal, send me a PM through the forum and I'll be happy to look into it.
Our casinos offer a lot of bonuses and sometimes this leads to misunderstandings, since new players don't always read the terms of a bonus code before using it. I recommend the following (and this is my advice when playing in any casino):
1. If you request a bonus, make sure you know the wagering requirements BEFORE you start playing.
2. If you have winnings that you'd like to cash out, especially if you used a bonus, DO NOT make another deposit or use another bonus while the winnings are in your account's balance. First request your withdrawal, and contact CS to be sure you know the steps to follow. This way, you'll always be sure you're not breaking any terms and conditions.
I would like you to always get your winnings, and terms and conditions in this casino are not much different than any other casino, just please make sure you know what they are.
I’m available in the forum in case anyone has a specific issue they'd like my help with.
Ingrid Evans
I represent Prism/Slots of Vegas and VIP Lounge but we are in the same group as Cool Cat.
Withdrawals are sent 15 business days after being requested; if there's a delay with a withdrawal, send me a PM through the forum and I'll be happy to look into it.
Our casinos offer a lot of bonuses and sometimes this leads to misunderstandings, since new players don't always read the terms of a bonus code before using it. I recommend the following (and this is my advice when playing in any casino):
1. If you request a bonus, make sure you know the wagering requirements BEFORE you start playing.
2. If you have winnings that you'd like to cash out, especially if you used a bonus, DO NOT make another deposit or use another bonus while the winnings are in your account's balance. First request your withdrawal, and contact CS to be sure you know the steps to follow. This way, you'll always be sure you're not breaking any terms and conditions.
I would like you to always get your winnings, and terms and conditions in this casino are not much different than any other casino, just please make sure you know what they are.
I’m available in the forum in case anyone has a specific issue they'd like my help with.
Ingrid Evans
maggie4min - 24/10/09:
I played at Coolcat took 400% welcome bonus, that was lot to play with. I spend 3 days spending that money as I hit $1000 in video poker. I requested for withdrawl of $700 2 days back, I got a call today that I need to submit my photo id with them, I want to know can I give them photo id. is it safe?
I played at Coolcat took 400% welcome bonus, that was lot to play with. I spend 3 days spending that money as I hit $1000 in video poker. I requested for withdrawl of $700 2 days back, I got a call today that I need to submit my photo id with them, I want to know can I give them photo id. is it safe?
joshac - 24/10/09:
Hi Maggie4min, getting ID is a standard procedure and is safe :) They do this to protect themselves against multiple accounts and fraud.
Hi Maggie4min, getting ID is a standard procedure and is safe :) They do this to protect themselves against multiple accounts and fraud.
paulkool1 - 13/11/09:
Hey fiends...
Today I have got the payment of $17000 from coolcat casino after all the verifications. I am really very happy today & going to throw a party. Thanks to CoolCat Casino!!!!
Hey fiends...
Today I have got the payment of $17000 from coolcat casino after all the verifications. I am really very happy today & going to throw a party. Thanks to CoolCat Casino!!!!
Gregor1960 - 25/12/09:
hallo prism aff mngr
i create an account at cool cat casino tried to reedem No Deposit Casino Bonus - EXCLUSIVE cashable $400 LCASINOBONUSES.COM before 20xbonus but could not be reedemd at this time i talk with live chat they told me that players from the netherlands have to deposit first to get this free chip but its a no deposit so i did deposit a small amount first lost it and ask chat again for that exclusive LCASINOBONUSES.COM but they tell me that this is for players that deposit at the casino couple times my frends who told me about this site they get this LCASINOBONUSES.COM without any deposit and i cant get it
can you pls check this for me pls
hallo prism aff mngr
i create an account at cool cat casino tried to reedem No Deposit Casino Bonus - EXCLUSIVE cashable $400 LCASINOBONUSES.COM before 20xbonus but could not be reedemd at this time i talk with live chat they told me that players from the netherlands have to deposit first to get this free chip but its a no deposit so i did deposit a small amount first lost it and ask chat again for that exclusive LCASINOBONUSES.COM but they tell me that this is for players that deposit at the casino couple times my frends who told me about this site they get this LCASINOBONUSES.COM without any deposit and i cant get it
can you pls check this for me pls
prism aff mngr - 29/12/09:
Hi Gregor,
Thank you for writing.
Actually, and please tell your friends if they're from Netherlands as well, this casino doesn't allow free chips for players of your country:
http://www.coolcat-casino.com/support/online-casino-terms-conditions.php
This doesn't mean they can't redeem the chip, because the system doesn't have a feature that allows us to restrict the bonus code by country. Players from Netherlands and any of the other restricted countries will be able to redeem the bonus, but they will not be able to cash out since it goes agains the terms and conditions.
In your case, the code was denied due to an error, which was lucky for you because that way you contacted CS: please ALWAYS check Terms and Conditions before requesting a bonus, especially you since Netherlands is restricted in a high number of casinos.
What they mean when they said you can receive a free chip if you deposit is that sometimes the casino makes exceptions. In this case, they're willing to make an exception if you make a deposit, but you do have to make a larger deposit than $5, our standard minimum is $25.
Best regards,
Ingrid
Hi Gregor,
Thank you for writing.
Actually, and please tell your friends if they're from Netherlands as well, this casino doesn't allow free chips for players of your country:
http://www.coolcat-casino.com/support/online-casino-terms-conditions.php
This doesn't mean they can't redeem the chip, because the system doesn't have a feature that allows us to restrict the bonus code by country. Players from Netherlands and any of the other restricted countries will be able to redeem the bonus, but they will not be able to cash out since it goes agains the terms and conditions.
In your case, the code was denied due to an error, which was lucky for you because that way you contacted CS: please ALWAYS check Terms and Conditions before requesting a bonus, especially you since Netherlands is restricted in a high number of casinos.
What they mean when they said you can receive a free chip if you deposit is that sometimes the casino makes exceptions. In this case, they're willing to make an exception if you make a deposit, but you do have to make a larger deposit than $5, our standard minimum is $25.
Best regards,
Ingrid
wolvesfan - 28/1/10:
Dear Ingrid,
I have played the ND deposit code EXCLUSIVE cashable $400 LCASINOBONUSES.COM at CC casino and went through the $8000 playthrough. But I`m from the netherlands! I didn`t see this post untill now. How can I redeem that code? and reading all this i assume that my withdrawl won`t accepted? Maybe you can help me out here?
thnx
Dear Ingrid,
I have played the ND deposit code EXCLUSIVE cashable $400 LCASINOBONUSES.COM at CC casino and went through the $8000 playthrough. But I`m from the netherlands! I didn`t see this post untill now. How can I redeem that code? and reading all this i assume that my withdrawl won`t accepted? Maybe you can help me out here?
thnx
melanierothery - 5/2/10:
Thought this casino was cool for about a minute... Decided to make first deposit not realising they were cashier linked to wild vegas and was cheated my depoit bonus.... the pages looked different bonus codes different but lame
Thought this casino was cool for about a minute... Decided to make first deposit not realising they were cashier linked to wild vegas and was cheated my depoit bonus.... the pages looked different bonus codes different but lame
prism aff mngr - 8/2/10:
Hi Melanie,
Even though Wild Vegas is a skin of Cool Cat, they are separate casinos and you are allowed to have an account in each.
I'm not sure what the problem you are refering to is. You had already used the LCASINOBONUSES.COM $400 free chip, so you cannot use the 1000BONUSEXPLOSION, since it is also a free chip and it is also meant for new players to try the casino. However, you can definitely request a first deposit bonus on your initial deposit, for example the WINATFIRST275 for a 275% bonus on your deposit. Please contact me through the forum, in the Direct Casino Support section under Prism/Slots of Vegas/VIP Lounge or send me an email to support@prismaffiliate.com if you would like to do this.
Best regards,
Ingrid
Hi Melanie,
Even though Wild Vegas is a skin of Cool Cat, they are separate casinos and you are allowed to have an account in each.
I'm not sure what the problem you are refering to is. You had already used the LCASINOBONUSES.COM $400 free chip, so you cannot use the 1000BONUSEXPLOSION, since it is also a free chip and it is also meant for new players to try the casino. However, you can definitely request a first deposit bonus on your initial deposit, for example the WINATFIRST275 for a 275% bonus on your deposit. Please contact me through the forum, in the Direct Casino Support section under Prism/Slots of Vegas/VIP Lounge or send me an email to support@prismaffiliate.com if you would like to do this.
Best regards,
Ingrid
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