Members Comments

• luckybbj

  15/11/09

  hello lcb folks, just wanted to let you know that casino states is not honoring their 300% signup bonus. they(arthur in support and his shipt mgr) told me that the bonus code super3400 is not there code and they wont honor it.

  

• joshac

  16/11/09

  Hi luckybbj, I sent your complaint to casino states and was told that it was a mistake on the casinos part and that they have corrected it for you. :)

  

• mrgmomma67

  17/11/09

  I talked my fiancee into depositing $25.00 into casino states and he did, they matched him so he started out with $50.00 well this morning he made a withdrawl to our bank account for $1,600.00...I am shocked had to tell someone!!! thanks mrgmomma67

  

• klaasy1

  6/12/09

  I took the 10 free... won 275 dollars, contacted support to make sure I could withdrawl, two different support agents checked my account and assured me that I could withdrawl 100 if I made a 25 deposit which I did, now they are saying I played restricted games and wont honor my withdrawl. I am very disappointed as I had support double check for me that I would be able to withdrawl... lies!!!!!

  

• Bencuri

  29/12/09

  I used your banner, got the 10 free, won, completed the WR, deposited, sent in docs. The casino keep on refusing my ID copies all the time, and requesting other ones constantly. I use these ID scans to cash out from other online casinos, and I never had a problem. They are my Driver's license, bank account statement, all have the most up to date security elements, like hologram, etc. Yet the casino refuses them. This no deposit bonus is a scam!!!

  

• tmode00

  17/3/10

  Hi my Friends, i have a story of these casino:
  
  tmode00 07:06:05
  hi
  Chadwick 07:06:05
  Thank you for contacting online support. One of our support operators will contact you as soon as possible.
  tmode00 07:06:44
  Blckjack Bons, congretulation :) i wait since 21 Days for my Payout -> this casino is such a scam ---- its impossible
  Eleanor 07:09:09
  hi there :)
  Eleanor 07:09:13
  how may i help you today?
  tmode00 07:09:18
  Blckjack Bons, congretulation :) i wait since 21 Days for my Payout -> this casino is such a scam ---- its impossible
  tmode00 07:09:26
  I WAIT FOR MY WITHDRAWAL
  tmode00 07:09:55
  1st mail was:
  tmode00 07:09:56
  
  Hello Thomas
  
  Thank you for contacting us!
  Please note that we have received and verified the following documents:
  · Copy of the utility bill
  · Copy of your ID
  
  All the documents are clear and legible, and been successfully added to your account records.
  
  Best regards,
  
  Robert
  Security
  
  tmode00 07:10:02
  ;) yeh all validatet
  tmode00 07:10:05
  2nd mail was:
  tmode00 07:10:36
  
  Dear Thomas,
  
  Thank you for contacting me.
  
  I am fully aware of it – your winnings will be sent to you very soon.
  
  Kind regards,
  Owen, finance team.
  
  tmode00 07:10:57
  that was on: 03.03.2010 (that answer from finance@casinostates.net)
  tmode00 07:11:02
  3rd mail was:
  tmode00 07:11:11
  Dear Thomas,
  
  Thank you for contacting me.
  
  I can say that due to some processing difficulties that we are suffering from at the moment - some payout are being delayed.
  Fortunately I am fully aware that you've been waiting for some time now - hence your winnings will be shortly processed.
  
  Sorry for the delay.
  
  Kind regards,
  Owen, finance team.
  tmode00 07:11:17
  hence your winnings will be shortly processed.Sorry for the delay.Kind regards,Owen, finance team.
  tmode00 07:11:32
  from finance@casinostates.net on 14.03.2010
  tmode00 07:11:36
  I WAIT SINCE:
  tmode00 07:11:46
  02-25-2010 for 100$
  tmode00 07:11:50
  i made:
  tmode00 07:12:00
  -the monimum deposit for proof of identity of 25$ / met all wager requirements
  tmode00 07:12:14
  -the identity verification with identity card and a utility bill
  tmode00 07:12:29
  -i waitet the 15 business meximum cashout/withdrawal time zone
  Eleanor 07:12:40
  i'm sorry, you need to contact finances immediatly
  tmode00 07:12:42
  - i waitet longer because of the systemfailure
  Eleanor 07:12:48
  finance@casinostates.com
  tmode00 07:12:50
  -i askked about 20 times in live chat
  tmode00 07:12:57
  - i called casino about 5 times
  tmode00 07:13:03
  -i asked finance@casinostates.net
  tmode00 07:13:16
  WHY DO YOU GIVE ME THAT MAILADRESS????
  Eleanor 07:13:23
  you are correct
  tmode00 07:13:26
  finance@casinostates.net
  Eleanor 07:13:28
  its at .net
  tmode00 07:13:30
  not com
  tmode00 07:13:41
  its: finance@casinostates.net
  tmode00 07:13:47
  (i got answer from this adress)
  tmode00 07:13:52
  ;)
  Eleanor 07:13:54
  please contact them immediatly, as this is out of my hands
  tmode00 07:14:02
  i allready contactet them
  tmode00 07:14:05
  1t anser was:
  tmode00 07:14:16
  Dear Thomas,Thank you for contacting me.I am fully aware of it – your winnings will be sent to you very soon.Kind regards,Owen, finance team.
  tmode00 07:14:20
  2nd answer was:
  tmode00 07:14:27
  Dear Thomas,Thank you for contacting me.I can say that due to some processing difficulties that we are suffering from at the moment - some payout are being delayed.Fortunately I am fully aware that you've been waiting for some time now - he
  tmode00 07:14:32
  hence your winnings will be shortly processed.Sorry for the delay.Kind regards,Owen, finance team.
  tmode00 07:14:41
  What shoudl i do now?
  tmode00 07:14:58
  to write to finance@casinostates.net is absolutely senceless
  tmode00 07:15:11
  becuase i got allready 2 times senseless answers
  tmode00 07:15:18
  What shoudl i do now?
  tmode00 07:15:37
  I will so long write and ask here in lifechat thes complete day long until i will se my money
  tmode00 07:15:45
  For sure
  tmode00 07:16:04
  and no way to end the sessins with me
  Eleanor 07:16:11
  please, contact finances
  tmode00 07:16:15
  iám working in a callcenter senseless
  Eleanor 07:16:19
  finance@casino.net
  tmode00 07:16:20
  ...i know
  tmode00 07:16:27
  finance@casino.net?
  Eleanor 07:16:31
  yes
  Eleanor 07:16:36
  they are the only ones who can help you
  Eleanor 07:16:38
  please believe me
  tmode00 07:17:03
  Okay, i belive you
  tmode00 07:17:09
  Thanks for assisting
  
  
  ...any more Questions?

  

• tmode00

  18/3/10

  After i postet this Text, now on 18.03.2010 the withdrawal from the 10$ No Deposit Bonus is aproved after 22 Days :)

  

• melinadmiller

  19/7/10

  if somebody like me who wants to play at times but cant deposit right now but would like to play without hearing you already got a free bonus leave top games alone and go to vegas tech they understand the situation and will credited once to play love them top game never just deposit