Captain Jack Casino Review

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United States

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Players from Virginia are accepted at this casino

Captain Jack is sister casino to Silver Oak, Royal Ace, Planet7 and SlotMadness. which are known for extremely slow payments and poor customer support. They tend to pay the players, however payments are usually issued after a month+ , which is unacceptable business practice.

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$ 1000

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Note:
New Customer Offer. T&C’s Apply. 18+. Min deposit: 30 $. 2nd: 100% up to 1,000 $ (code: GS002). 3rd deposit: 100% up to 1,000 $ (code: GS003).
GS001

code

CLAIM

Wagering Requirements

30x(b+d)

slots

60x(b+d)

blackjack

60x(b+d)

video poker

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GS001

code

30x(b+d)

lowest WR

New Customer Offer. T&C’s Apply. 18+. Min deposit: 30 $. 2nd: 100% up to 1,000 $ (code: GS002). 3rd deposit: 100% up to 1,000 $ (code: GS003).

Wagering Requirements

30x(b+d)

slots

60x(b+d)

blackjack

60x(b+d)

video poker

... + Show more
CLAIM
MattDouglas profile image
MattDouglas Last Updated 2022-04-28

Overview

Even though the name might suggest that placing your bets over here, and playing some games might be smooth sailing, unfortunately it could not be any further from the truth!

Captain Jack was released in 2010, and it’s been growing only its bad reputation ever since that fateful year. A large number of punters have come to realize, that this joint has painfully slow payouts.

What can you really say about a casino…

…that takes a month to process your winnings?

Integrity/Trustworthiness

Some players already know about the infamous Ace Revenue Group, as it’s been nothing but trouble since its very beginnings. This group owns and runs quite a few risky gambling businesses, and some of these are well known among experienced players everywhere around the world.

The sister sites to Captain Jack include Slot Madness, Planet 7, Royal Ace, and Silver Oak, so if you had any troubles with some of these, you can expect pretty much the same over here.

No matter how much integrity or trustworthiness you might earn among some players, all of these fall right down when your payouts are extremely slow.

Some players have waited for more than a month do get paid out, while some others didn’t even get paid at all!

This is completely unacceptable…

…and that’s why they gained such a bad reputation over the years. In spite of all this, it’s somewhat refreshing to point out that these guys are among a select few offering quite a unique banking option.

Namely, they offer the so-called Players Rewards Card, an option available only to players from selected countries. 

Player Complaints

Tracking down what players and fellow LCB’ers on our forum had to say, we’ve come to the pretty much same conclusion.

Even though they are powered by Real Time Gaming - which means they have some rather cool slots to choose from - they seem to disrespect their customers.

Reportedly, the customer support is not helpful at all, and is at times even rude. They will do anything in their power to delay the payouts and go out on a limb to complicate things, hoping you might give up eventually.

On top of this:

They tend to spam your mailbox with countless promotions and bonuses, which can get rather annoying after a while.

Conclusion

This simply isn’t the way an online casino should operate.

Yes…

…each joint needs to run many promotions and bonuses to keep their customers happy, and to also keep them coming back, but when it turns into a SPAM, it just makes punters leave.

A rude customer support officers is simply not an option, especially when handling a customer with a real problem. Combine all these with rather slow payouts, and you’ve got a true problem child in front of you. Avoid at all costs.

Down to Brass Tacks

Captain Jack Casino is rated 1562 of 1588 casinos reviewed with a score of 1.1 out of 5 after 219 votes and it has 290 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.6 out of 5 after 14960 votes.

Captain Jack Casino Video Review

MattDouglas profile image
MattDouglas Last Updated 2022-04-28

Overview

Even though the name might suggest that placing your bets over here, and playing some games might be smooth sailing, unfortunately it could not be any further from the truth!

Captain Jack was released in 2010, and it’s been growing only its bad reputation ever since that fateful year. A large number of punters have come to realize, that this joint has painfully slow payouts.

What can you really say about a casino…

…that takes a month to process your winnings?

Integrity/Trustworthiness

Some players already know about the infamous Ace Revenue Group, as it’s been nothing but trouble since its very beginnings. This group owns and runs quite a few risky gambling businesses, and some of these are well known among experienced players everywhere around the world.

The sister sites to Captain Jack include Slot Madness, Planet 7, Royal Ace, and Silver Oak, so if you had any troubles with some of these, you can expect pretty much the same over here.

No matter how much integrity or trustworthiness you might earn among some players, all of these fall right down when your payouts are extremely slow.

Some players have waited for more than a month do get paid out, while some others didn’t even get paid at all!

This is completely unacceptable…

…and that’s why they gained such a bad reputation over the years. In spite of all this, it’s somewhat refreshing to point out that these guys are among a select few offering quite a unique banking option.

Namely, they offer the so-called Players Rewards Card, an option available only to players from selected countries. 

Player Complaints

Tracking down what players and fellow LCB’ers on our forum had to say, we’ve come to the pretty much same conclusion.

Even though they are powered by Real Time Gaming - which means they have some rather cool slots to choose from - they seem to disrespect their customers.

Reportedly, the customer support is not helpful at all, and is at times even rude. They will do anything in their power to delay the payouts and go out on a limb to complicate things, hoping you might give up eventually.

On top of this:

They tend to spam your mailbox with countless promotions and bonuses, which can get rather annoying after a while.

Conclusion

This simply isn’t the way an online casino should operate.

Yes…

…each joint needs to run many promotions and bonuses to keep their customers happy, and to also keep them coming back, but when it turns into a SPAM, it just makes punters leave.

A rude customer support officers is simply not an option, especially when handling a customer with a real problem. Combine all these with rather slow payouts, and you’ve got a true problem child in front of you. Avoid at all costs.

Down to Brass Tacks

Captain Jack Casino is rated 1562 of 1588 casinos reviewed with a score of 1.1 out of 5 after 219 votes and it has 290 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.6 out of 5 after 14960 votes.

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: $10 (Bitcoin)/$30 (Credit/Debit Cards)
    F--
  • min withdrawal: $100
    F--
  • Cashout Limit:

    $2,500 Weekly

    F--
  • Currencies:
  • cashout times:

    Delayed payments

    F--
  • Banking:
    deposit
    withdrawal

    Banking service NETELLER is not available for Players from Virginia, click here to find out why

  • All Software:
  • languages:
  • Live Games: No
  • Live Chat: Yes
  • Email:

    help@captainjackcasino.com

  • Telephone:

    +1-844-334-6448

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card
  • Selfie with ID documents
Documents may be submitted:
Captain Jack Casino

Captain Jack Casino Activity

Mikk Uueda

Mikk Uueda rated a casino

27 days ago
Captain Jack Casino
Captain Jack Casino

4.7 / 5

65 57.68 K
Kayla Shriver

Kayla Shriver rated a casino

us 1 month ago
Captain Jack Casino
Captain Jack Casino

3.6 / 5

65 57.68 K
H “Bubbles Heather Boylan” B

H “Bubbles Heather Boylan” B added a favorite casino

1 month ago
Captain Jack Casino
Captain Jack Casino

1.1 / 5

65 57.68 K
queensh1ba20

queensh1ba20 added a favorite casino

us 2 months ago
Captain Jack Casino
Captain Jack Casino

1.1 / 5

65 57.68 K
Jared Mock

Jared Mock rated a casino

us-co 3 months ago
Captain Jack Casino
Captain Jack Casino

2.4 / 5

65 57.68 K
Jared Mock

Jared Mock added a favorite casino

us-co 3 months ago
Captain Jack Casino
Captain Jack Casino

1.1 / 5

65 57.68 K

Player Reviews

1.1/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!

Captain Jack Casino Video Review

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: $10 (Bitcoin)/$30 (Credit/Debit Cards)
    F--
  • min withdrawal: $100
    F--
  • Cashout Limit:

    $2,500 Weekly

    F--
  • Currencies:
  • cashout times:

    Delayed payments

    F--
  • Banking:
    deposit
    withdrawal

    Banking service NETELLER is not available for Players from Virginia, click here to find out why

  • All Software:
  • languages:
  • Live Games: No
  • Live Chat: Yes
  • Email:

    help@captainjackcasino.com

  • Telephone:

    +1-844-334-6448

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card
  • Selfie with ID documents
Documents may be submitted:
Captain Jack Casino

Captain Jack Casino Activity

Mikk Uueda

Mikk Uueda rated a casino

27 days ago
Captain Jack Casino
Captain Jack Casino

4.7 / 5

65 57.68 K
Kayla Shriver

Kayla Shriver rated a casino

us 1 month ago
Captain Jack Casino
Captain Jack Casino

3.6 / 5

65 57.68 K
H “Bubbles Heather Boylan” B

H “Bubbles Heather Boylan” B added a favorite casino

1 month ago
Captain Jack Casino
Captain Jack Casino

1.1 / 5

65 57.68 K
queensh1ba20

queensh1ba20 added a favorite casino

us 2 months ago
Captain Jack Casino
Captain Jack Casino

1.1 / 5

65 57.68 K
Jared Mock

Jared Mock rated a casino

us-co 3 months ago
Captain Jack Casino
Captain Jack Casino

2.4 / 5

65 57.68 K
Jared Mock

Jared Mock added a favorite casino

us-co 3 months ago
Captain Jack Casino
Captain Jack Casino

1.1 / 5

65 57.68 K

Player Reviews

1.1/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!
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