21Grand Casino Review

PLAY
United States

NOT ACCEPTED
Players from Virginia are not accepted at this casino
Not to worry, try these casinos instead.

695

Slots

Devices
casino rep.
has live dealer

695

Slots
casino rep.
has live dealer

Due to predatory and player unfriendly terms and conditions, along with reports of slow payments and confiscation of winnings, we are placing this Casino on our warning list. LCB members please be aware of this term: All deposits €249 or less have a max withdrawal limit of 10x the deposit amount.

MattDouglas profile image
MattDouglas Last Updated 2022-02-23

Overview

Sadly enough, we need to inform all our fellow LCB’ers that the 21Grand Casino has been blacklisted, for numerous different reasons. As was almost always the case with venues that operate under the Cyberrock Entertainment moniker, there’s a history of issues dating back to several years ago…

All of these casinos were once owned by different owners, but the troubles start with Rival, the software provider for all of these venues. There were shady business issues with CertainKey, a company that supposedly ran independent software tests for Rival, but still shared Rival’s Google Analytics code.

Integrity/Trustworthiness

These are basically the last two words we would associate with this unfortunate excuse for a casino. Their terms and conditions can only be described as predatory and very unfriendly towards players. When your business is shady it is quite easy to scam players and confiscate their winnings with poor excuses of breaching the terms and conditions.

When you deal with fraudsters, it’s quite understandable to sharpen your teeth and make it harder for players to follow all the rules, but one shouldn’t cross the line of good taste and actually work against the punters.

Changing the rules AFTER a player has scored a hefty win is downright shocking and we cannot justify such behavior as we always tend to protect the players and promote fair gaming.

Player Complaints

We always trust our LCB’ers and tend to listen to what they have to say, especially those who experience issues with online casinos. After a thorough investigation of several closely followed situations, we’ve come to the conclusion that this casino needs to be blacklisted immediately, due to its predatory terms and conditions.

We’ve had people who never got paid their winnings, and we’ve also observed that whenever there was a complaint, the response from the customer support or official representatives was precisely none at all.

It’s as if these guys really don’t care about the players and have the nerve to not even respond to complaints after causing major trouble among punters.

Conclusion

All things considered, it is rather easy to conclude that this is a casino that needs to be avoided like the plague. As if predatory and unfriendly terms and conditions weren’t enough, these guys are also known for denying payouts or simply delaying them for enormously long periods of time.

Those who had tried complaining and reaching the customer support were always greeted by no response at all. On top of all this, just take a closer look at the fact that all deposits under 249 EUR have a maximum withdrawal limit of 10x the amount you had deposited in the first place.

Go and place your bets somewhere else, this place is no good at all.

Down to Brass Tacks

21Grand Casino is rated 1490 of 1586 casinos reviewed with a score of 1.9 out of 5 after 276 votes and it has 695 Slots offered from BetSoft, Genesis Gaming, Rival and 10 others with an average rating of 3.4 out of 5 after 34919 votes.

21Grand Casino Video Review

MattDouglas profile image
MattDouglas Last Updated 2022-02-23

Overview

Sadly enough, we need to inform all our fellow LCB’ers that the 21Grand Casino has been blacklisted, for numerous different reasons. As was almost always the case with venues that operate under the Cyberrock Entertainment moniker, there’s a history of issues dating back to several years ago…

All of these casinos were once owned by different owners, but the troubles start with Rival, the software provider for all of these venues. There were shady business issues with CertainKey, a company that supposedly ran independent software tests for Rival, but still shared Rival’s Google Analytics code.

Integrity/Trustworthiness

These are basically the last two words we would associate with this unfortunate excuse for a casino. Their terms and conditions can only be described as predatory and very unfriendly towards players. When your business is shady it is quite easy to scam players and confiscate their winnings with poor excuses of breaching the terms and conditions.

When you deal with fraudsters, it’s quite understandable to sharpen your teeth and make it harder for players to follow all the rules, but one shouldn’t cross the line of good taste and actually work against the punters.

Changing the rules AFTER a player has scored a hefty win is downright shocking and we cannot justify such behavior as we always tend to protect the players and promote fair gaming.

Player Complaints

We always trust our LCB’ers and tend to listen to what they have to say, especially those who experience issues with online casinos. After a thorough investigation of several closely followed situations, we’ve come to the conclusion that this casino needs to be blacklisted immediately, due to its predatory terms and conditions.

We’ve had people who never got paid their winnings, and we’ve also observed that whenever there was a complaint, the response from the customer support or official representatives was precisely none at all.

It’s as if these guys really don’t care about the players and have the nerve to not even respond to complaints after causing major trouble among punters.

Conclusion

All things considered, it is rather easy to conclude that this is a casino that needs to be avoided like the plague. As if predatory and unfriendly terms and conditions weren’t enough, these guys are also known for denying payouts or simply delaying them for enormously long periods of time.

Those who had tried complaining and reaching the customer support were always greeted by no response at all. On top of all this, just take a closer look at the fact that all deposits under 249 EUR have a maximum withdrawal limit of 10x the amount you had deposited in the first place.

Go and place your bets somewhere else, this place is no good at all.

Down to Brass Tacks

21Grand Casino is rated 1490 of 1586 casinos reviewed with a score of 1.9 out of 5 after 276 votes and it has 695 Slots offered from BetSoft, Genesis Gaming, Rival and 10 others with an average rating of 3.4 out of 5 after 34919 votes.

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: €/$/£25
    F--
  • min withdrawal: €/$/£100
    F--
  • Cashout Limit:

    All deposits €249 or less have a max withdrawal limit of 10x the deposit amount.

    F--
  • Currencies:
  • cashout times:

    The approval time may take 15 - 18 business days

    F--
  • Banking:
    deposit
    withdrawal

    Banking services AstroPay Card, CASHlib, Giropay, Neosurf, NETELLER, Paysafecard, Payz, Postepay, Skrill, SOFORT Banking and uPayCard are not available for Players from Virginia, click here to find out why

  • Players from Virginia are restricted to play games released by Genesis Gaming and Vivo Gaming, to find out why click here

  • languages:
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    support@21grandcasino.com

    documents@21grandcasino.email

  • Telephone:

    International +1 718 732 0154

    France: +33 1 78 90 0368

    Spain: +34 91 290 1420

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport
  • Proof of address
  • Proof of payment method ownership
  • Credit card verification form (if the deposit was made with a credit card)
Documents may be submitted:

21Grand Casino Activity

Oliver23966

Oliver23966 rated a casino

de 25 days ago
21Grand Casino
21Grand Casino

1.6 / 5

25 43.56 K
Sydney

Sydney rated a casino

rs 2 years ago
21Grand Casino
21Grand Casino

0.1 / 5

25 43.56 K
Jess39

Jess39 added a favorite casino

de 3 years ago
21Grand Casino
21Grand Casino

1.9 / 5

25 43.56 K
Kriese

Kriese added a favorite casino

de 3 years ago
21Grand Casino
21Grand Casino

1.9 / 5

25 43.56 K
ratje1973

ratje1973 rated a casino

nl 4 years ago
21Grand Casino
21Grand Casino

1.5 / 5

25 43.56 K
Nervishe

Nervishe rated a casino

ua 4 years ago
21Grand Casino
21Grand Casino

3.2 / 5

25 43.56 K

Player Reviews

1.9/5

  • terrible
  • dislike
  • average
  • OK

21Grand Casino Video Review

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: €/$/£25
    F--
  • min withdrawal: €/$/£100
    F--
  • Cashout Limit:

    All deposits €249 or less have a max withdrawal limit of 10x the deposit amount.

    F--
  • Currencies:
  • cashout times:

    The approval time may take 15 - 18 business days

    F--
  • Banking:
    deposit
    withdrawal

    Banking services AstroPay Card, CASHlib, Giropay, Neosurf, NETELLER, Paysafecard, Payz, Postepay, Skrill, SOFORT Banking and uPayCard are not available for Players from Virginia, click here to find out why

  • Players from Virginia are restricted to play games released by Genesis Gaming and Vivo Gaming, to find out why click here

  • languages:
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    support@21grandcasino.com

    documents@21grandcasino.email

  • Telephone:

    International +1 718 732 0154

    France: +33 1 78 90 0368

    Spain: +34 91 290 1420

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport
  • Proof of address
  • Proof of payment method ownership
  • Credit card verification form (if the deposit was made with a credit card)
Documents may be submitted:

21Grand Casino Activity

Oliver23966

Oliver23966 rated a casino

de 25 days ago
21Grand Casino
21Grand Casino

1.6 / 5

25 43.56 K
Sydney

Sydney rated a casino

rs 2 years ago
21Grand Casino
21Grand Casino

0.1 / 5

25 43.56 K
Jess39

Jess39 added a favorite casino

de 3 years ago
21Grand Casino
21Grand Casino

1.9 / 5

25 43.56 K
Kriese

Kriese added a favorite casino

de 3 years ago
21Grand Casino
21Grand Casino

1.9 / 5

25 43.56 K
ratje1973

ratje1973 rated a casino

nl 4 years ago
21Grand Casino
21Grand Casino

1.5 / 5

25 43.56 K
Nervishe

Nervishe rated a casino

ua 4 years ago
21Grand Casino
21Grand Casino

3.2 / 5

25 43.56 K

Player Reviews

1.9/5

  • terrible
  • dislike
  • average
  • OK
Attach image X
Error! Captcha not completed.