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Members Comments

• marcelNL

  4/10/11

  warning! don,t deposit there!
  I deposit 25 euro, is written off from my bank,but have nothing in my account!
  so lost 25 euro without playing.
  I wait now more then one week, send emails over and over again. copy bank,is not enough! they can,t find anything.
  very strange,are there more people with the same problem? deposit and nothing get in your account.

  

• marcelNL

  11/10/11

  this issue from my first comments is now resolved!
  so forget what I write in my first comment.
  this casino is okay,they help you a lot to find the problem.

  

• garychi

  29/2/12

  Bad casino, microgaming side broke down and kept giving error messages to everyone, support very unhelpful, best avoided better casinos around.

  

• ronrije

  2/3/12

  pfffffffff just talk to livesuport , says offer Elena: Unfortunately we can not credit you with this bonus\The offer was running fUnfortunately this offer is not valid anymore and we can not credit this bonus for you or 3 days

  

• ronrije

  2/3/12

  pfffffffff just talk to livesuport , says offer Elena: Unfortunately we can not credit you with this bonus\The offer was running fUnfortunately this offer is not valid anymore and we can not credit this bonus for you or 3 days Please wait for a site operator to respond.
  
  You are now chatting with 'Elena'
  
  Elena: Welcome to our live chat service.
  
  ron: hello
  
  Elena: Hello. How may I assist you?
  
  ron: please credit my free 10
  
  ron: acount name ronrije
  
  Elena: Are you referring to the Free LCB bonus,please?
  
  ron: yes :)
  
  Elena: Please note that this offer was valid till 01.03.2012 23:59 UK time
  
  Elena: Unfortunately we can not credit you with this bonus\
  
  ron: it is still in the lcb promo page
  
  ron: ive made my acount a few days ago allready but i didnt get contact with livesuport
  
  Elena: The offer was running for 3 days
  
  ron: so no free bonus for me?
  
  Elena: Unfortunately this offer is not valid anymore and we can not credit this bonus for you
  
  ron: pfff
  
  ron: i go write this in the forum of lcb now
  

  

• zuga

  2/3/12

  Hi ronrije,
  
  this offer was for limited time, however we were not notified it had expired. We will contact them to clarify.
  
  cheers
  Admin

  

• dtsweet

  11/1/13

  I really enjoy the 3D slots offered by 10bet. They're fun, dynamic and quite entertaining. The welcome package was generous which allowed for quite a bit of playtime. They do offer other slots such as microgaming but I've found their promotion specials to be geared toward the 3D slots alone, which is fine by me as there's many microgaming alternatives. However, a player doesn't need to take a deposit promotion and can play any software as they see fit with a straight deposit.
  I personally had a fair bit of trouble with verifying my documents and more than one run-in with support. Their verification process is quite tedious compared to many other casinos (ID, CC scans, telephone verification, verification form) and ask for new scans of new CCs (so fair warning to players using one-time prepaids). However, to their credit, their manager was, and is, accommodating and willing to work with players aiding in the verification process. At the end of the day, it was resolved to my satisfaction as I'm now fully verified after their stringent security measures. If you've the time (and patience) the games are enjoyable and the support, if not stellar, at least amiable. I'll continue depositing with 10bet.