More misery from Virtual Casino

Virtual Casino gives this punter the runaround

Yet another negative story on the notorious Virtual Casino group surfaced on the Casinomeister portal this week as disgruntled poster 'pobeda' described an experience that can only be characterised as a nightmare.

The punter apparently asked for a withdrawal of $100, and the runaround started; here are the hoops he claims he was put through:

He was required to send in ID documents fifteen (that's 15!) times between January 3rd and February 21st.

He had to call the withdrawals department 5 times.

On 11 occasions he was told that all was in order on his account, and was assured that payment was on the way.

Yet only a day after the latest of those assurances he logged in to find all transactions on his accounts had been removed, and on enquiring why he was told that his withdrawal had been denied, allegedly for using consecutive free chips.

It's a shocking yet sadly all too familiar story from players who have experienced the stalling tactics of questionable online casinos.

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Members Comments

  • ashernurse


    I have had the same type of experience with slots of vegas which I believe is in that group. I have not been told that about the consecutive free chips as of yet but have been trying to get my withdrawal since 3/2/2010

  • prism aff mngr


    Regarding the case posted in CasinoMeister, I would love to look into it and see what happened, sometimes versions can be very partial. However, I can\'t do that without a username.

    ashernurse, your withdrawal was actually approved earlier today, just keep in mind that the bonus you requested had a 10x max cashout, the rest was removed.

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